ESB Energy EV Solutions

@Dave_whufc @hackneycouncil Hi Dave, thanks for getting in touch. Our chargers in Lewisham (Clifton Rise and Lewisham Way) seem to be working and were used today. Regarding the units in Lambeth, I will check with the relevant team and get back to you as soon as I have a response. Best regards, Anna.

@ESBEVSolutions @hackneycouncil What happened to ESB in Lewisham and Lambeth?

ESB Energy recently launched its partnership with @HackneyCouncil, with nine rapid chargers now live. This major programme will see more than 50 ESB Energy rapid chargers installed by 2030 across the borough, all powered by 100% renewable energy.

Eligible Hackney residents can access discounted EV charging through the new Hackney Light and Power plan, available via the ESB Energy EV Plug In app. #ESBEnergy #ESBNetZeroFuture

🎅 From all of us in ESB Energy, we wish you happy holidays and safe travels. 📆 We're logged out for the holidays and will be back on Monday, January 2nd, at 9am. 📞 Please contact our 24/7 customer care line on 00800 030 4893 if you need anything over the Christmas period.

@Sarah_Farrow1 Hi Sarah, thank you for getting in touch. Can you please send me a private message with the email address you contacted us from, so I can check on the progress for you? Best regards, Anna.

@ESBEVSolutions It’s now been 4-weeks since I used one of your chargers and I’m still waiting for a refund of £29.99 that you took out my bank account for a £4 charge. 3 phone calls and 3 emails has not made any difference. Please advise who I can escalate this too?

📢 We have five 200kW chargers for EV drivers in #Birmingham! Find them at: 📌 1214 Horseshoe, Hall Green, Stratford road, B28 9BH ⚡️ 5 x 200kW chargers (2 x CCS on each unit) 📱 Not in the area? Find your nearest ESB Energy charger here: esbenergy.co.uk/ev/charge-poin… #BrumBreathes

@VKillalea @Driivz_EV @ESBNetworks Hi Vincent, thank you for getting in touch. We are aware that the app was affected by a brief outage yesterday morning. We apologise for any inconvenience. Are you stil having issues? Best regards, Anna.

@Driivz_EV @ESBNetworks @ESBEVSolutions Any chance of fixing your ESB EV Customer App in Ireland???

Celebrate #WorldEVDay on Sept 9th. ESB Energy one-day only customer offer*. Enjoy 25% off charging when you pay using your Charge Point Access Card or the EV Plug In App. Don't have an account? Sign up on the EV Plug In app to get your discount *T&Cs apply esbenergy.co.uk/ev/price-plans…

Happy Bank Holiday Weekend! Whether you're road-tripping or staying local, drive safe, stay alert & plan your EV charging stops. Here's to a smooth, safe & sustainable weekend from all of us at ESB Energy! #BankHolidayWeekend #DriveSafe #ESBEnergy

@Kellyby97810003 Hi there, thank you for reaching out. Here at ESB Energy, we look after the public charging network in Great Britain. ESB ecars are the ones to contact about the network on the island of Ireland. They’re on Facebook (facebook.com/ESBecars) or at ecars@esb.ie. Best regards.

@ESBEVSolutions any idea when walkinstown and celbridge SuperValu ev chargers will be fixed?

@rjmcc47 Hi Robin, thank you for reaching out. Here at ESB Energy, we look after the public charging network in Great Britain. ESB ecars are the ones to contact about the network on the island of Ireland. They’re on Facebook (facebook.com/ESBecars) or at ecars@esb.ie. Best regards.

@ESBEVSolutions charging station at Portrush not working. 40 mins to find out. Wrong contact number on charger! Phone call kept on hold for 15 mins.

📢 We have three 200kW chargers at our new hub for EV drivers in #Birmingham! Find them at: 📌 166-178 Spring Hill, B18 7BS ⚡️ 3 x 200kW chargers (2 x CCS on each unit) 📱 Not in the area? Find your nearest ESB Energy charger here: esbenergy.co.uk/ev/charge-poin… #BrumBreathes

We're here at Birmingham's NEC for #BigBangFair! Visit ESB Energy’s EV Solutions team at stand 127 and chat about all things Engineering, STEM, and our EV charging network 🚗⚡️

We're very excited to be back at the #BigBangFair this year! Come to stand 127 to make your own battery or just to have a chat - we're here until Thursday! 🚗⚡️

Happy Bank Holiday Weekend! Whether you're road-tripping or staying local, drive safe, stay alert & plan your EV charging stops. Here's to a smooth, safe & sustainable weekend from all of us at ESB Energy! #BankHolidayWeekend #DriveSafe #ESBEnergy

📢 We have a new 100kW charger for EV drivers in #Birmingham! You can find it at: 📌 Essex Street, B5 4TW ⚡️1 x 100kW (CCS and CHAdeMO connectors) 📱 Not in the area? Find your nearest ESB Energy charger here: esbenergy.co.uk/ev/charge-poin… #BrumBreathes

⚠️APP & WEBSITE OUTAGE 📆 11th of May ⏰ approx. 5am - 6am ⚡️ Please note that due to essential IT maintenance our app & website will be unavailable Sunday morning. Drivers will still be able to use our chargers with their access cards. We apologize for any inconvenience.

📣 Please note that this channel will not be monitored over the bank holiday weekend. ⚡ If you require any support during this time, please ring our 24/7 customer care line on 0800 030 4893. 📅 We'll be back at 9am on Tuesday 6th of May.

Happy Bank Holiday Weekend from all of us at ESB Energy! Whether you're off on an adventure or staying local, drive safe, stay alert, and plan your EV charging stops. Here's to a smooth, safe, and sustainable weekend. 🚗⚡ #BankHolidayWeekend #DriveSafe #ESBEnergy

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