Swiss Intl Air Lines

@GoswamiKunika Hi @GoswamiKunika, thank you for your comment. Please send us a private message. Kind regards, Cathy.

@FlySWISS Today i have a worst experience with swiss airline i have booked a flight from Delhi to Dublin via Zurich, due to some issues firstly they asked to sit inside the flight for 3 hrs and then told flight is cancelled. Now they sent us to hotel with no confirmation. #swiss

@Jo13891545 @narendramodi @RamMNK @DGCAIndia Hi, we’re truly sorry to hear that your sister is going through this situation. Could you please share your booking reference with us via DM so we can assist you further?

My sister is stranded at Delhi airport after a Lufthansa booking failure. Original BLR–BRU flight cancelled due to Frankfurt strike, rebooked via Air India & Swiss—but onward flight from Delhi cancelled too. No assistance, no rebooking, no support.@narendramodi @RamMNK @DGCAIndia

@GoswamiKunika Hi, thank you for your message. We’re truly sorry that you’re going through this situation. Have you tried submitting your case to our feedback team?

@MohammedVerde Thank you for your support🥰✈️

@FlySWISS Astonishing ♥️ Night falls quick in the @FlySWISS Best & favourite airlines loved ♥️

Night falls, operations continue. 🌙✈️ A different look at the same routine. Share your pictures with #flyswiss for the chance to get featured. #repostsoftheweek #reposts

@kirtivats31 For security reasons, please remove the boarding pass from the public post.

Private message is no going. I have attached the boarding pass.

@FlySWISS My wife's today's flight cancelled from New Delhi to Zurich .when will be her next flight.

@kirtivats31 We believe you are receiving assistance through a private message. twitter.com/messages/compo…

@kirtivats31 Hello, thank you for contacting us. We apologize for any inconvenience this may have caused. Please send us a private message, and we will be happy to assist you further. Kind regards, Arti. twitter.com/messages/compo…

@SuisseWitch We apologize for the technical issue you experienced. Have you tried accessing it using Chrome or Edge?

@FlySWISS I can't sign into either your website or Miles-N-More. I keep getting an error message no matter which browser I use. Nor on my phone. Is your system down?

Step into SWISS Business and discover a journey crafted around you. ✈️🌍 Choose the seat that fits your comfort, enjoy the space you need, and settle into a journey that moves at your pace. 🛌 #flyswiss #SWISSSenses #SWISSBusiness

@RM139city Bonjour, Nous sommes navrés d'apprendre que vous n'êtes pas satisfait de votre expérience avec SWISS. Votre avis compte beaucoup pour nous. Afin de mieux vous assister, pourriez-vous nous fournir davantage de détails en message privé? Cordialement, Frederick

@FlySWISS probablement la pire compagnie aérienne

@annewiker Thank you for your clarification. We have escalated your case to the relevant department once more. I will reach out to you with an update as soon as possible; otherwise, the feedback department will contact you directly. Thank you for your understanding.

@annewiker My colleagues said they sent you a compensation link for the promised amount but you never clicked on it. I've asked them to resend it.

@FlySWISS I have been following up with your so called Customer Feedback team for loss of luggage claim: customerfeedback@swiss.com. 2 responses out of 8 emails and ghosted for months. This is Case #2512-LX-01983. I’ve been patient. But you haven’t paid.

@yetirhodanus Hi Markus, thank you for getting in touch! We sincerely apologize for the inconvenience. Could you please share more details about your situation through direct message? Thank you!

Had “very basic” service on flight from Delhi back to Zuerich with #Swiss In plus baggage was “forgotten” in Mumbai and is still missing. 😖 Not quite “swiss standard”! #flyswiss @FlySWISS

@ubiquitous_ Hi Aditya, we sincerely apologize for any inconvenience you may have encountered. Please note that the arrival airport is responsible for managing lost baggage during the first five days. We recommend reaching out to the lost and found department at the arrival airport directly.

@FlySWISS I flew on LX2646 from Zurich to Delhi on 14/04/26 and it’s been 3 days of me chasing your india team for my luggage and for returning the wrong luggage that got picked up! Absolutely no clarity on how customers should be dealt with. No one picks up the phone!!!

@ubiquitous_ Hi there! I'm really sorry to hear about the trouble you've been having with your luggage. That must be incredibly frustrating! Please send us a direct message to advise you further. Kind regards, Kay.

@Mikalca Hello @Mikalca, thank you for reaching out. We sincerely apologize for any inconvenience you may have experienced. We kindly request that you send us a private DM so we can assist you further. Kind regards, Dee.

Hey @FlySWISS you are not ashamed to propose à Zurich - Bordeaux for more than 1000 CHF taking the opportunity that Basel Airport is closing for 6 weeks? Seriously… #shameonyou #opportunist

@roupene Hi @roupene, thank you for reaching out. We sincerely apologize for the inconvenience you've experienced. Could you please send us a private message? We’d be happy to assist you further. Kind regards, Dee.

@FlySWISS Extremely disappointing experience. My flight was cancelled, and when I reached out via live chat, the agent disconnected without resolving anything. There is no accessible contact in the UAE to speak with a real person. I need immediate assistance with rebooking.

@gaurav62832 Dear Gaurav, we’re sorry to hear about your experience. If you have already created a case, could you please share your case number with us? We would be happy to look into it for you. Best, Jennifer

@FlySWISS the cheapest and cheapest and most cheap airline. I lose my 90000 rupees ticket with ur airline. and now no refund process by u.

@senderjack62 @lufthansa @Lufthansa_USA Hi John, we’re sorry to hear that your flights have been cancelled. Could you kindly send us your booking reference via direct message so we can assist you further?

@lufthansa @Lufthansa_USA @FlySWISS URGENT: This is my 3rd cancellation. After 20+ hours on the phone, you rebooked me on SWISS and CONFIRMED it was ticketed. Now,hours before departure, I’m told it never was ticketand the flight is full. I must arrive before Shabbat.Fix this NOW

@WasRainey Hi Christina, for your security, please send us your booking reference through a private message. Kind regards, Angie.

Anybody else travelling from Singapore to Frankfurt with @FlySWISS / @lufthansa tomorrow evening and receiving conflicting departure info? Can’t get a straight answer from them at all!!