Swiss Intl Air Lines

@harriet_musiq Hi Harriet — have you already completed the online form to register your claim? If so, please send your case reference number to us via DM so we can check the status. If you haven’t yet registered, please complete the form here: swiss.com/ch/en/customer…

@FlySWISS You guys are scammers. You charged me 3 times flight , just to tell me we did see my payment yet you the one who did the transaction. I have all the proof to show all this I called more than 30 times. Guys to save yourself from this stress don’t just book with this company.

Window views that turn minutes into moments.✈️✨ Are you team sunrise or sunset? 🌄Share your pictures with #flyswiss for the chance to get features. #repostoftheweek #reposts

@humpdoc Can you explain in a dm why you are unhappy with the compensation offered?

2/4 When we boarded the plane it was clear seats 8A and 8B were not broken. There were people sitting in our seats! It was clear the business section was overbooked. EU regulations ask for volunteers to downgrade or rebook. Ground staff should not lie and deceive passengers.

1/4 @FlySWISS On 15 April at Changi Airport, we were called to the terminal 2 transfer desk by Air Swiss ground staff by text. We were informed our Business Class seats on LX177 to Zurich were “broken.” To travel on LX177 and keep to our itinerary we must downgrade to prem econ.

@humpdoc I'm sorry to hear that. Please use the following link to file a complaint swiss.com/ch/de/customer… Our colleagues from the feedback department will then investigate what happened.

@catscarlett Hi Cat, could you please send us your booking reference in a private dm so that we could take a look at the situation.

@FlySWISS you charged my partner 70 euros to check in his luggage even though there are other people on this flight with much larger suitcases. Very unfair and rather discriminatory. Requesting a full refund for the 70 euros… Never flying with your company again.Awful experience

@RM139city Bonjour @MR139city merci pour votre message. Pour des raisons de confidentialité, merci de contacter SWISS via le formulaire sur swiss.com ou notre Service Center afin que votre demande soit traitée de façon sécurisée. Merci de votre compréhension. Frederick

@RM139city Pourquoi dites-vous cela? Voulez-vous expliquer vos griefs en message privé afin que je puisse mieux comprendre de quoi il s'agit?

@FlySWISS MENTEURS ET VOUS PRENNENT POUR DES PIGEONS

@anindya42 Thanks.

@anindya42 Hi, thank you for your message. We have replied to your private message. Kind regards, Vernon.

@FlySWISS Team, need one help please. Have DMed you the details. Thank you!

@fabionyc Hi, please send us a private message so that we can assist you accordingly. Kind regards, Vernon.  twitter.com/messages/compo…

@FlySWISS Any now Swiss even unable to log in....poor

@fabionyc Hi Fabio, thank you for your message. Please send us a private message so we can assist you further. Kind regards, Cathy

@MarcBREDEU 🤭✨

@FlySWISS I dont care if sunrise or sunset, as long as I fly in @FlySWISS First Class... The BEST First Class you can experience, including their signature SALMON apetizer!!! So yummie !!!

@raanachimita Hi rana. We sincerely apologize for the inconvenience you have faced with us. Due to security reasons, kindly contact us via private message so we can assist you further. Kind regards, Castor. twitter.com/messages/compo…

@FlySWISS Hi i am flying in your airlines from chicago to delhi (have connecting flights as well from dfw to chicago and delhi to hyderabad)do i need any transit visa for flying trying to reach you chats are not being answered no phone calls Help me ASAP

@luvnedm Hi Meemsmom. We sincerely apologize for the inconvenience you have faced with us. Due to security reasons, kindly contact us via private message so we can assist you further. Kind regards, Castor. twitter.com/messages/compo…

@FlySWISS why can’t I get through to your call center? I keep getting a busy signal? 😡

@krichard121212 Hi Richárd. We sincerely apologize for the inconvenience you have faced with us. Due to security reasons, kindly contact us via private message so we can assist you further. Kind regards, Castor. twitter.com/messages/compo…

Please stop misgendering me :( @FlySWISS I'm pretty sure I've selected no title during registration. Technically it allows me to change it online, but only to Dr or Prof. Mr isn't even an option

@luvnedm Hi there, thanks for reaching out. We’re sorry for the inconvenience. Our call center is functioning; could you tell us which number you tried to reach? Please send us a DM with your inquiry and we’ll do our best to help. Thank you for your understanding.

@krichard121212 Hi Richard, sorry for the frustration. Please send us a DM with some more information and your booking reference, and we’ll gladly take a look and help you with this. ✈️

@peechetodekho Hi, sorry to hear about the trouble reaching us. Could you please send us a DM with your booking reference so we can take a look for you? Best, Megan ✈️

Hello @FlySWISS Have a reservation for BOM-ZRH-YYZ on the7th whch I booked through Air Canada website..Wanna upgrade 1 sector or atleast bid for upgrade. Online it asks me to call hotline 1800 102 5838.Cald3 times but all3 times after being on hold the call dropped. Pl advice

@ItsAspeling Hi, sorry to hear this. Could you please send us your baggage reference number via DM so we can take a closer look at your case? Best, Megan ✈️

I am struggling with a damaged luggage claim with @FlySWISS, and I flew business. This is madness

@kamalgoelin Hi, please note that we have responded to your Direct Message. Kind regards, Flora.

@FlySWISS Hello team Please confirm what are the guidelines from Swiss Air if the passenger does not have last name in their passport. What exactly should be mentioned in first and last name while booking Thanks