Revel Support

@lovechabelli Please reach out to customer support if you require further assistance

@tommiedotjpg @_GoRevel The mopeds will be recycled

Aye man what’s @_GoRevel doing with those old scooters now that they have ended the bike program? @GoRevelSupport

@byAnunay @_GoRevel Hi AnunayC, thank you for contacting Revel Support! Please give us a call at 855-690-9180.

@GoRevelSupport @_GoRevel Trying to get logged back into my account, there's an error. Can I get some help?

@DrakesPlumber Thanks for reaching out! Our chargers do not have in app functionality at this time. Please use the screen and payment terminal directly on the charger to initiate a charging session.

@jslautner @_GoRevel Mopeds will not be available for public purchase. You can check out the NIU website (niu.com/en) if you are interested in purchasing a similar product.

@_GoRevel @GoRevelSupport you’re shutting down your moped fleet in NYC — any chance interested individuals can buy one of your used mopeds if you’re de-fleeting?

@ElonsAlien2 We don't have any promotions to provide but if you'd like to receive additional credit, you can refer your friends to Revel! Log in to the Revel app, click the menu at the top left, and select "Refer a Friend" to send your unique referral code to friends.  More information on...

@jkmhenry Please DM us with your account information.

@GoRevelSupport trying to reserve a ride for tomorrow morning… doesn’t look like the $20 ride credit is being applied. Please help

@uppereastsiteny @theeAngryBirder @_GoRevel Hi there, thanks for reaching out! Please contact press@gorevel.com for further assistance.

@theeAngryBirder @_GoRevel @GoRevelSupport Hey! Could we use your photo with credit in an article about Revel ending moped service?

@bri25429361 @_GoRevel Please send us a DM with the name and email address on your account.

@GoRevelSupport @_GoRevel hi i’m trying to use my discount code and it’s not showing correctly?? pls help

@BadHoboken @JerseyCity @_GoRevel @bikejc Hello Bad, Thank you for reporting this to us. We'll send someone from our Operations team out to take care of it. You can also use our community reporting tool to report any riders or illegally parked vehicles that violate our terms of service. Each report will be reviewed ...

Hi @GoRevelSupport, did you lose something? This is @JerseyCity. That is a sidewalk. There is a motor vehicle parked on the sidewalk.

@jcn Thank you for reporting this to us. We'll send someone from our Operations team out to take care of it.

@GoRevelSupport please get this scooter off the sidewalk. 82nd just west of Amsterdam in Manhattan.

@NycGodmother @_GoRevel @KeithPowersNYC @MarkLevineNYC @nycpa @galeabrewer @NYCCouncil We will try and locate the moped you reported given the information you've provided.

@GoRevelSupport Yesterday 10/16, between 5:15pm-6:00pm, a @_GoRevel scooter parked at 1981 Broadway: license plate covered w/ a blue rectangular sticker. Can you GPS trace this, and remove sticker? #NYC @KeithPowersNYC @MarkLevineNYC @nycpa @galeabrewer @NYCCouncil

@NycGodmother @_GoRevel @KeithPowersNYC @MarkLevineNYC @nycpa @galeabrewer @NYCCouncil can you provide the city for the address you provided?

@NycGodmother @_GoRevel @ImpunityCity @GershKuntzman @galeabrewer @NYCCouncil @nyc_evsa @StreetsblogNYC @NYPD20Pct @NYC_DOT @enforcelawsNYC @AFineBlogger @NYCMayorsOffice @RudeScooter Hi there, Revel Support here. Thanks for reaching out and reporting this to us! We'll send a member of our operations team out immediately to take care of this.

🚸🥏 @_GoRevel @GoRevelSupport why is there tape obscuring your license plate? This is looking like some #criminalmischief in front of 208 West 84th! 🚸🛂 #NYC @ImpunityCity @GershKuntzman @galeabrewer @NYCCouncil @nyc_evsa @StreetsblogNYC @NYPD20Pct @NYC_DOT

@HildaBikes @nyctaxi Thank you for bringing this to our attention. Our team will look into this report and ensure appropriate action is taken so this behavior does not continue.

A very scary block on #5thAvenue is between 26th & 25th, where drivers Xing multiple lanes without a thought to #BikeNYC and/or painted lanes. @GoRevelSupport drives entire length of painted lane & close passes. @nyctaxi T117238C

@lmcarter621 Thank you for reporting the second moped! At this time it appears these mopeds may have been moved. For any future reports, you can also use our community reporting tool: app.gorevel.com/community-repo….

@lmcarter621 Please feel free to DM us with the location.

@lmcarter621 Thanks for reporting this! Can you confirm the address of the moped?

@dontlookmeup2 @_GoRevel Please reach out to Customer Support at 1855-690-9180.

@GoRevelSupport @_GoRevel I've never used revel but apparently made an account once and have never been able to log in or take my discounted free rides that I constantly get emails about. Would love to become a customer can someone help

@dontlookmeup2 @_GoRevel Please reach out to Customer Support for further assistance.