GrooveLife

@Scott_Shockey Hey! We would love to look into this for you. Please chat with us between 9am-4pm CST Monday - Friday or shoot us an email at CX@groovelife.com after hours. 👊

@GrooveLife_ having an issue with my order. 6224072. Tracking number 889562647117 Not sure what FedEx is doing but but my shipment left TN made it to Ohio, then went to California. Do I wait or flag it lost and re-order? It was supposed to deliver Tuesday.

We hear you, and we definitely value that loyalty over the years! 👊 To clear things up, we still ship out our classic tins with all new purchases. For warranty replacements, we’ve shifted to more streamlined packaging to help keep costs down so we can continue offering that 94-Year Groove Guarantee coverage for years to come. Since you’ve already got the tins from your previous hauls, those replacements will fit right in!

@GrooveLife_ I have to say that I am SO disappointed in GrooveLife. I've been a loyal customer for years and purchased a lot of rings, spending 100's of dollars. Rings used to come nicely packaged and each in their own box, now they're all thrown together in an envelope.

@GabeB5517 Hey @GabeB5517, we suggest sizing up to the next whole size. 👍

@GrooveLife_ hey groove. If I have a metal ring that’s 8.5 size but your rings don’t do the .5 part which ring should I get? 8 or 9. Thanks

@agmfan3 You can submit at warranty claim here : groovelife.com/pages/warranty

@GrooveLife_ I’m trying to send picture of watch band not having good luck for warranty claim

@KamThomas716 @USPS Hey Kam! We are happy to help. Shoot an email to cx@groovelife.com and one of our support team members will check on this for you. 🙂

Seriously @USPS yall are ridiculous!!!! @GrooveLife_ yall probably lost my husband's new ring 🙄

@MarkESienko Hey Mark! Sorry for the hassle, man. Try clearing your cookies first—that usually does the trick. If you’re still stuck, just shoot an email to cx@groovelife.com and we’ll get you sorted out. 👊

Hey @GrooveLife_ ,.. Trying to spend money at your site and after 6 attempts across 3 different browsers… I give up! Your site WILL NOT let me access my cart to pay you! Good times,… NOT!

@Blacknight2332 We don't need that one back... you are good! 🤘

@GrooveLife_ I had to warranty a belt after several years of use, where do I return the old one?

If your belt starts to slip or loosen, it might mean it's seen its fair share of adventures and is ready for a replacement. Don't worry, we've got your back with our Groove Guarantee. Just submit a claim here: groovelife.com/pages/warranty, and we’ll get you taken care of! If you have any specific questions, don’t hesitate to email us at CX@groovelife.com Keep Groovin’

@GrooveLife_ These belts are not good after a year they slip and the excess that goes behind never stays in that loop and always bunches up.

Groove Life's Groove Belt Review, Features, and Pricing productivityland.com/groove-life-gr…

@MrCaseyRay Give it a refresh, we have a great deal on 2 Zeus rings today!! Keep Groovin' & Merry Christmas

Just a quick heads-up: our warranty feature is closed from November 21st through January 5th because we're focusing entirely on getting holiday orders shipped fast and right. Starting January 6th, you can click here to start your claim: groovelife.com/pages/warranty. Thanks for understanding! 🤙

@GrooveLife_ Emailed customer support. No answer back. Have 2 groove rings that ripped. How do we file warranty claim?

@OnThePoarch Heads up, man—that daily deal is cooked! But today only, we got $35 belts, and you get to pick the style! Don't miss this one! 👊 bit.ly/3v86TYO If you have issues placing your order, email cx@groovelife.com & we'll get you taken care of! 👍

.@GrooveLife_ I was trying to purchase this deal. And then my cart zero’d out and can’t find this anymore. Is it still available?

@Keduber We DO honor 3rd party sales, we just don't honor them at the store purchased, you would need to reach out to us directly at CX@groovelife.com - hope that helps clarify! Keep Groovin'

@GrooveLife_ Not honor a 3rd party and then you should clarify that before. Your advertising is false. You don’t did what you said is just strategic to get customers.

Yes, it’s exactly what you think it is…

@Keduber Hey! We totally have a Groove guarantee on our stuff, but they will not honor it at a 3rd party store, please reach out to us at CX@groovelife.com for assistance! Thanks!

@GrooveLife_ Your customer service is horrible. You said you would send a replacement if something happen. But when you go to the store they tell you that’s all bs. Will never buy anything from you again.

@colinmcwoo Maybe, lol. Or if you have a buddy in the states, we can ship it to him, and then he can get it out to ya! 😁

@GrooveLife_ You’re just trying to make me have to move to America to get my gear from you aren’t you.

@GrooveLife_ any plans on shipping to the UK again. I’m still on your mailing list and miss buying your products

@scott_mccollum Yes! Check out The OG for CC! 👊 groovelife.com/collections/gr…

@GrooveLife_ are any of your belts for concealed carry pistol?

@bpfitlife Hey Bryan, thanks for hitting us up! That style is long gone, but we've got your back. We'll get that Anchor Ring replaced for you, no sweat. Peep your inbox for all the details. Keep Groovin'! 👊

@GrooveLife_ do you guys do these custom rings anymore?

@Josh_Nelson00 Hey Josh! Appreciate the heads-up! This issue should be fixed now! Keep Groovin'

@GrooveLife_ Your new Coal Dust Ultra belt is bugged on the website. Doesn't display sizes or options to add to cart/checkout. All other variants work. Just passing along!

@JoelS_1974 Hey Joel! We appreciate the nod! Thank you! 🙂

Hey! To my whopping 22 followers, of which maybe half are real: @GrooveLife_ is by far the best if you are looking for silicone rings! Their lifetime warranty is legit! They also just sent me a replacement free of charge after I let them know someone stole my ring in the mail. 😃

@BurnedSpy47 Awesome! Have a great vacation & send pics! 👊 🙂 🛳️

@GrooveLife_ I’m taking you on my 16-day cruise to Alaska! I’m prepared for all weather…and any color! 😆