U.S. Postal Service

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

We are honoring the nation’s 250th anniversary with the release of American Icons, a collection of 13 commemorative stamps, curated by legendary American designer @RalphLauren. Pre-order them and other stamp-inspired products here: b.link/d4qnojj3

@young_mies32983 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS where is my package ?! Haven’t gotten a freaking update in days $

@crazygamecock @amazon Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@amazon PLEASE STOP sending packages via @USPS #stupidcontract my package is a week late and they don’t know where it is (at all)!! Tracking stops at their office and they still can’t help me!! 😡

@mrstoneking2u Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@USPS Priority Mail sent 5/4/2026, "estimated arrival 5/7/2026". Meanwhile, still not there, "arriving late". No excuse.

@kmthomp29 @usps_help Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

Yeahhhhh definitely not getting this today 😒 thanks US Postal Service. I live 0.5 miles from the Weirton post office... I live over 300 miles from Lehigh Valley. @USPS @usps_help

@mark_my_words Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

So usps delivery rescheduled for tomorrow. No problem. Next notice is that it is Delivery Attempt Held at Post Office, At Customer Request There was no delivery attempt and I made no such request. No tag was left Why does my local post office lie? @USPS

@rmty Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS Post office didn't take my letter today. Had flag up, they put it back down, delivered junk mail & left my mail there. What's up with that?

The Postal Service recommends price changes for Competitive Products. Learn more: b.link/9uvwbyzu

@icechex Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

Hey @USPS why the hell is my package originating in Texas, bound for Charlotte that supposedly arrived in Memphis last Thursday is now back in Dallas, TX?????

@NaomiColla77553 Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

@USPS hi I have a question about a package at the post office I want to know if I still have time to pick it up tomorrow

The United States Postal Service is actively recruiting for many positions that may be perfect for you. Whether full time, part time or seasonal positions, we have options available: b.link/careers.usps

@NinaFinancial Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

Someone sent a package that couldn't fit in the box, however @USPS couldn't find it.

@Consultanc93978 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS Hello, I need an urgent update regarding my shipment. The last tracking update shows “in transit” on feb 26, 2026, and there has been no movement or update since then. It has now been over 75 days, which is highly unusual CM244034975US

For a century, drivers have hit the open road chasing the American Dream along Route 66, which originally stretched about 2,400 miles from Chicago to Los Angeles. Route 66 forever changed how Americans travel and became a symbol of freedom and adventure. These stamps from the U.S. Postal Service celebrate the 100th anniversary of the iconic road, honoring its enduring spirit and the ongoing efforts to preserve this uniquely American treasure. Get yours and other stamp-inspired products today at b.link/ugmp9530

@Papieckco2 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS Why is the USPS leaving notices that they attempted to deliver the package but there was no secure location to leave the package? Why don't the know there is parcel boxes right at the mailbox? Who is training this ppl?? They need ADULT supervision!

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

@IntlMergers Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS now in day 6 of a priority mail not being received. How do I apply for a refund?

@Crash1yz @elonmusk I sent you a dm. Please use link provided ^PB

@USPS @elonmusk Tried to dm you , won't let me

@USPS why is my package that shipped from Coppel , TX ...3 hours and 35 mins from my home...updating me saying it is now in Birmingham Al ? 5 days after being checked into the Coppel postal service? WTF are y'all doing? Can @elonmusk buy the USPS and make it efficient ?

@MaciejewskiJay Good afternoon, Thank you for reaching out to USPSHelp. I’m very sorry for the inconvenience you’ve experienced, as well as the delay in our response. Please DM and type out your tracking number. ^NP

@CardPurchaser Still searching for a package with @USPS they claim attempted delivery but nobody available but never redelivered the next business day! Claiming it wasn’t the normal delivery person on day attempted

Have you ever had cards lost/stolen in the mail?