GrooveLife

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GrooveLife

GrooveLife

@GrooveLife_

We are dedicated to creating inspiration, instruction and products that help you look great, have fun and live life to the fullest. Share your #groovelife

Spring Hill TN Katılım Aralık 2015
183 Takip Edilen2.4K Takipçiler
GrooveLife
GrooveLife@GrooveLife_·
@doug_2180 We’ve got your back! If your item needs to be replaced, head over here bit.ly/3ZToYWq and use the chat feature to submit your claim! Once that's been submitted, we'll respond via email in 3-5 business days. 👍
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Doug
Doug@doug_2180·
@GrooveLife_ my belts were amazing, now I have to adjust them everyday a couple times a day, they just don’t stay set in place, was an amazing product while it lasted.
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GrooveLife
GrooveLife@GrooveLife_·
@ArtAutomony Your kid clearly knows his gear—he’s got top-tier taste! 👊 The Groove Belt has the "just right" amount of stretch, and the magnetic buckle snaps together like a dream. Tell him we appreciate the vouch! Once you try one, you’ll definitely see why he told you to trust him. 💥🔥 bit.ly/4pHvoCf
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Art Autonomy
Art Autonomy@ArtAutonomy·
My 7 year old just requested something called a @GrooveLife_ belt??? He said it was the best in the world and that I had to just trust him. Seems like it’s something we’ll need to try out, once I figure out what he’s talking about. 💪🏻🫶🏻🇺🇸
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GrooveLife
GrooveLife@GrooveLife_·
@Scott_Shockey Hey! We would love to look into this for you. Please chat with us between 9am-4pm CST Monday - Friday or shoot us an email at CX@groovelife.com after hours. 👊
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ShockO
ShockO@Scott_Shockey·
@GrooveLife_ having an issue with my order. 6224072. Tracking number 889562647117 Not sure what FedEx is doing but but my shipment left TN made it to Ohio, then went to California. Do I wait or flag it lost and re-order? It was supposed to deliver Tuesday.
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GrooveLife
GrooveLife@GrooveLife_·
We hear you, and we definitely value that loyalty over the years! 👊 To clear things up, we still ship out our classic tins with all new purchases. For warranty replacements, we’ve shifted to more streamlined packaging to help keep costs down so we can continue offering that 94-Year Groove Guarantee coverage for years to come. Since you’ve already got the tins from your previous hauls, those replacements will fit right in!
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TJ
TJ@TJS5S·
@GrooveLife_ I have to say that I am SO disappointed in GrooveLife. I've been a loyal customer for years and purchased a lot of rings, spending 100's of dollars. Rings used to come nicely packaged and each in their own box, now they're all thrown together in an envelope.
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Gabe B5517 🇺🇸
Gabe B5517 🇺🇸@GabeB5517·
@GrooveLife_ hey groove. If I have a metal ring that’s 8.5 size but your rings don’t do the .5 part which ring should I get? 8 or 9. Thanks
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Donna Lynn Smith
Donna Lynn Smith@agmfan3·
@GrooveLife_ I’m trying to send picture of watch band not having good luck for warranty claim
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GrooveLife
GrooveLife@GrooveLife_·
@KamThomas716 @USPS Hey Kam! We are happy to help. Shoot an email to cx@groovelife.com and one of our support team members will check on this for you. 🙂
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GrooveLife
GrooveLife@GrooveLife_·
@MarkESienko Hey Mark! Sorry for the hassle, man. Try clearing your cookies first—that usually does the trick. If you’re still stuck, just shoot an email to cx@groovelife.com and we’ll get you sorted out. 👊
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Mark ES
Mark ES@MarkESienko·
Hey @GrooveLife_ ,.. Trying to spend money at your site and after 6 attempts across 3 different browsers… I give up! Your site WILL NOT let me access my cart to pay you! Good times,… NOT!
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BlacKnight
BlacKnight@Blacknight2332·
@GrooveLife_ I had to warranty a belt after several years of use, where do I return the old one?
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GrooveLife
GrooveLife@GrooveLife_·
If your belt starts to slip or loosen, it might mean it's seen its fair share of adventures and is ready for a replacement. Don't worry, we've got your back with our Groove Guarantee. Just submit a claim here: groovelife.com/pages/warranty, and we’ll get you taken care of! If you have any specific questions, don’t hesitate to email us at CX@groovelife.com Keep Groovin’
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marcus🅱nice
marcus🅱nice@marcusBnice·
@GrooveLife_ These belts are not good after a year they slip and the excess that goes behind never stays in that loop and always bunches up.
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GrooveLife
GrooveLife@GrooveLife_·
@MrCaseyRay Give it a refresh, we have a great deal on 2 Zeus rings today!! Keep Groovin' & Merry Christmas
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GrooveLife
GrooveLife@GrooveLife_·
Just a quick heads-up: our warranty feature is closed from November 21st through January 5th because we're focusing entirely on getting holiday orders shipped fast and right. Starting January 6th, you can click here to start your claim: groovelife.com/pages/warranty. Thanks for understanding! 🤙
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Koalemos
Koalemos@Veritasloquens·
@GrooveLife_ Emailed customer support. No answer back. Have 2 groove rings that ripped. How do we file warranty claim?
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GrooveLife
GrooveLife@GrooveLife_·
@OnThePoarch Heads up, man—that daily deal is cooked! But today only, we got $35 belts, and you get to pick the style! Don't miss this one! 👊 bit.ly/3v86TYO If you have issues placing your order, email cx@groovelife.com & we'll get you taken care of! 👍
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Cary Poarch
Cary Poarch@OnThePoarch·
.@GrooveLife_ I was trying to purchase this deal. And then my cart zero’d out and can’t find this anymore. Is it still available?
Cary Poarch tweet media
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GrooveLife
GrooveLife@GrooveLife_·
@Keduber We DO honor 3rd party sales, we just don't honor them at the store purchased, you would need to reach out to us directly at CX@groovelife.com - hope that helps clarify! Keep Groovin'
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Kev
Kev@Keduber·
@GrooveLife_ Not honor a 3rd party and then you should clarify that before. Your advertising is false. You don’t did what you said is just strategic to get customers.
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GrooveLife
GrooveLife@GrooveLife_·
Yes, it’s exactly what you think it is…
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GrooveLife
GrooveLife@GrooveLife_·
@Keduber Hey! We totally have a Groove guarantee on our stuff, but they will not honor it at a 3rd party store, please reach out to us at CX@groovelife.com for assistance! Thanks!
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Kev
Kev@Keduber·
@GrooveLife_ Your customer service is horrible. You said you would send a replacement if something happen. But when you go to the store they tell you that’s all bs. Will never buy anything from you again.
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GrooveLife
GrooveLife@GrooveLife_·
@colinmcwoo Maybe, lol. Or if you have a buddy in the states, we can ship it to him, and then he can get it out to ya! 😁
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Colin McWoo Woods
Colin McWoo Woods@colinmcwoo·
@GrooveLife_ You’re just trying to make me have to move to America to get my gear from you aren’t you.
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Colin McWoo Woods
Colin McWoo Woods@colinmcwoo·
@GrooveLife_ any plans on shipping to the UK again. I’m still on your mailing list and miss buying your products
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GrooveLife
GrooveLife@GrooveLife_·
@bpfitlife Hey Bryan, thanks for hitting us up! That style is long gone, but we've got your back. We'll get that Anchor Ring replaced for you, no sweat. Peep your inbox for all the details. Keep Groovin'! 👊
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GrooveLife
GrooveLife@GrooveLife_·
@Josh_Nelson00 Hey Josh! Appreciate the heads-up! This issue should be fixed now! Keep Groovin'
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Josh Nelson
Josh Nelson@Josh_Nelson00·
@GrooveLife_ Your new Coal Dust Ultra belt is bugged on the website. Doesn't display sizes or options to add to cart/checkout. All other variants work. Just passing along!
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