@msmardigra Our manager in charge is on the line to assist you @msmardigra
English
Support Line~Holland America Line
21 posts
Support Line~Holland America Line
@HAL_SupportLin
11.3K Following 123K Followers Beigetreten Şubat 2026
10 Folgt1 Follower
@HAL_SupportLin @HALCruises, many thanks for your timely response and attention to this matter. I was on an excursion earlier today & when I returned to my cabin Guest Services called to say that they had a different cabin available for us. They helped us move from one to the other. Great job!!
English
@hollandamerica just boarded today and could NOT be more disgusted. 1-Assigned Cabin 4011 directly over the theatre and have to hear a band playing very loudly (45+ decibels) all afternoon and evening. Guest Service’s solution was they could give us earplugs.
English
Our sincere apology and we are really sorry for the inconvenience, Please kindly follow back and share your reachable phone number for further assistance via DM.
Tracey Tiller@msmardigra
@HAL_SupportLin @HALCruises, many thanks for your timely response and attention to this matter. I was on an excursion earlier today & when I returned to my cabin Guest Services called to say that they had a different cabin available for us. They helped us move from one to the other. Great job!!
English
@msmardigra Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@msmardigra
English
hostage again, making us miss our first port? Totally regretting this cruise line and its ship the Oosterdam. DO BETTER @HALcruises - right now YOU SUCK!!
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Tracey Tiller@msmardigra
hostage again, making us miss our first port? Totally regretting this cruise line and its ship the Oosterdam. DO BETTER @HALcruises - right now YOU SUCK!!
English
The one you shared on our platform
Cathy Wilcox@ChattyCathyuk
@HAL_SupportLin Sorry Tes, what tweet are you referring to?
English
@ChattyCathyuk Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@ChattyCathyuk
English
@garybembridge @HALcruises I sometimes find them a bit creepy - especially when they did one clipped to a trouser hanger (with no eyes) looked like a dead chicken 🤷♂️
English
Yesterday @HALcruises #Oosterdam ran one of the line’s signature events: the Towel Animal Zoo on the pool deck. A gazillion (rough estimate) towel animals ranging from flannel sized mice to massive crocodiles. Of course, towel animal classics featured strongly too. #towelanimal
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Cathy Wilcox@ChattyCathyuk
@garybembridge @HALcruises I sometimes find them a bit creepy - especially when they did one clipped to a trouser hanger (with no eyes) looked like a dead chicken 🤷♂️
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Dorothy@djakovina
@scottsanfilippo @HALcruises Oh! They have fresh stone crabs on the menu - sign me up for this cruise next year!!! Only reason needed @bjakovina
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Big Timber Custom@timber_custom
@STLRS @HALcruises That’s horrible.
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
PRASAD GINDE@prasadginde
@HALcruises I am traveling on 13 solar eclipse cruise in Aug 26. I had some questions regarding the eclipse and the path of cruise on day of eclipse. I want to ensure that we will travel through path of 100% totality. Whom can I contact to ask those questions ?
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
PRASAD GINDE@prasadginde
@HALcruises I am traveling on 13 solar eclipse cruise in Aug 26. I had some questions regarding the eclipse and the path of cruise on day of eclipse. I want to ensure that we will travel through path of 100% totality. Whom can I contact to ask those questions ?
English
Yes you can,Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
David Spilsbury@DavidSpils58250
@HAL_SupportLin Good morning, can I be cheeky and ask can I purchase a Holland America Bag please ?? Thank you , enjoy your day , I completely understand about ship visits . Thank you for replying to my message .
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
David Spilsbury@DavidSpils58250
@HALcruises I thought that would be the answer , I completely understand why , thank you for getting back to me , enjoy your day
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
M Nair 🇺🇸 🇮🇳@themptyvessel
@HALcruises Are all your cruises fully refundable including the $25 deposit if cancelled 90+ days before sail date?
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
M Nair 🇺🇸 🇮🇳@themptyvessel
@HALcruises Are all your cruises fully refundable including the $25 deposit if cancelled 90+ days before sail date?
English
Hello there, we have already sent you a private message. Please kindly reply for further assistance
English
We have already sent you a private message, Please kindly check and reply for further assistance
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
Suzie@ladysue_suzie
@HALcruises I’m amaze how a company like yours treat your guest when it comes unsanitary food
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Suzie@ladysue_suzie
@HALcruises I’m amaze how a company like yours treat your guest when it comes unsanitary food
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
English