@HBONowHelp

We’ve moved! For help with #HBONOW, please visit help.hbonow.com or check out @HBOMaxHelp.

@DcGermanotta Hi. Thank you for your patience as we work to bring HBO Max and Zack Snyder’s Justice League to as many fans as possible. In Latin America, the title will premiere exclusively on HBO Max when the service launches in the region later this year. Stay tuned for more!

I need this movie in Mexico please! #UsUnited #SnyderCut #SnyderCutInLatinAmerica #ZackSnydersJusticeLeage @HBO @HBONowHelp @ATT @WarnerMedia

@DrMols Hi, following up here. Please let us know if you need any additional assistance. We're here 24/7 and happy to help. Thank you. ^DM

@HBONowHelp cannot get hbo app to work@despite restarting it multiple times

@DrMols Hi, just following up. Please let us know if you have any difficulties or questions in regards to your subscription. Thanks. ^JH

@DrMols Hi. Please let us know the device you’re using. Glad to look into this with you. Thank you. ^AM

@Proppieoss1972 Hi. Thanks for reaching out. I understand you're seeing a message asking you to renew your subscription. Please DM us the device you’re using and the email address associated with your account. Glad to look into this. ^AM

@tecknicaltom Thank you for the reply, unfortunately that information does not carry over from HBO Now to HBO Max, however we will pass this along to our team for review. Thank you.

@HBONowHelp I've been a subscriber for a few months now. Is it possible to access my watch history, like Netflix makes available on their service? How can I easily see what I've watched and when?

@tecknicaltom Hi, thanks for reaching out. The settings and continue watching list that were used with HBO Now did not carry to the new HBO Max platform. We have a wide variety of programming available and we hope you find something you'll love! Thank you. ^HQ

@HBOMaxHelp I was sent your way by @HBONowHelp. I'm a subscriber who watched on HBO Now before roku app changed and I'm wondering if there's anywhere I can access my watch history (what have I watched and when) similar to Netflix's watch history feature.

@tecknicaltom Thank you for the reply. Please reach out to @HBOMaxHelp for assistance with HBO Max. Thanks. ^SP

@tecknicaltom Hi, thanks for reaching out. We would be happy to assist you with this. What HBO application are you using? Thank you.

@Firing69 Following up here. Please DM us if you need assistance. Thanks, ^LD

@Firing69 Hi there! Thanks for reaching out. Can you send us a DM with how we can assist you? Thanks. ^DM

@afdzgnz Hi, thank you for reaching out. We ask that you please translate to English so that we can assist you. Thank you.

Tengo un problema con mi topbox android de version 7 pues el programa para ver HBO me dice constantemente que no tiene conexion. Alguien con una solución? @HBO_ES @HBONowHelp Segun hbo, mi dispositivo ya no es compatible, pero me funcionan todas las demas.

@peace9463 Hi, thanks for reaching out. There is no information at this time regarding Gift Cards. Please feel free to check out HBO Max which is what HBO NOW is moving to. Thank you. ^RP

@TheSherriShow2 @HBONowHelp do you know where I can find an HBO now gift card

@HBONowHelp I redeemed a gift card for my dad and thought I could use the sign in info on his Prime Video, but it looks like I should’ve redeemed from his prime account rather than the HBO Now route. Can I still use for his Prime account? Pls help.

@AngerySteer Hi, thanks for reaching out. We appreciate your feedback and will share it with our team. We strive to improve HBO, please know suggestions are always welcome! ^JR

@rareimport Hi, we are reaching out to see if you still need assistance. Please feel free to reach out to us anytime. We are here 24/7. Thank you. ^RP

@rareimport Hi, thanks for reaching out. What HBO application are you using? Thank you. ^MB

@MarkersinWI Great! Glad to hear it's working for you. Please feel free to reach out to us with any inquiries you may have in the future. We're available 24/7 and happy to help. Thanks. ^HQ

Thanks @HBONowHelp!! I already have a Now account and can't get a Max account on the same email?

@ALaurirob Following up here. Please DM us for further help or share your experience with our social support team: hbom.ax/survey. ^HQ

@HBONowHelp A relative staying at my home hit the subscribe button with my Roku remote..I’m trying to cancel

@MarkersinWI Following up here. Please DM us for further help or share your experience with our social support team: hbom.ax/survey. ^HQ