Jennnnnnifer

@GC_Rail @GC_Rail the problem now that the final try went through and there are now 3 pending transactions for you on my account!! 🫨🤦🏻‍♀️ who can I speak to about this pls?

@JeniferHo Hello. No issues as far as we're aware! You're welcome to have a word with our web support team: 0345 603 4852 (08:00-22:00 Mon-Sun). You'll be able to purchase your tickets through them if you're unable to sort the issue out. ^LA

@GC_Rail is there an issue with payments on your website? I’ve been trying to book tickets but it keeps declining

@GC_Rail Four times trying to pay with this same message 😩

@GC_Rail hello, my 3:30pm train from SUN-KGX has now been cancelled. Can I sue my ticket for travel on a Grand Central train tomorrow instead?

@LewishamCouncil Hi, are you no longer providing bags to properties without bins? Me and my flatmates have ordered via this form (forms.office.com/pages/response…) multiple times but we still haven’t received bags, none since Sep 2023.

I am voting to get the Tories out… For my grandma: Who died alone of Covid in hospital, separated from her family. Her last words forever lost. For my Dad: Who underwent cancer treatment in hospital alone. Putting on a brave face so his family would think he’s okay. For my NHS colleagues: Who put their lives at risk to care for Covid patients, armed with only flimsy masks & bin bags for PPE We died alone, suffered alone, grieved alone…. Whilst the Tories laughed at us & partied They fucking partied!! I will never forget & never forgive Let’s obliterate them in this election!

@PetsatHome That suggested item is really really terrible in comparison and should be taken off the shelves.

@JeniferHo I am sorry that this litter is out of stock at the moment! I don't have a date as to when this is back in stock, please keep checking our website for the most up to date information. We do have the following item available: petsathome.com/shop/en/pets/p… Sara@PAH

@PetsatHome hello, when will the Pets at Home Antibacterial Clumping cat litter (Product code:7139797P) be in stock again? It’s *always* out of stock and there is no other litter that performs as well as this one!

@GC_Rail hello. Is the 12.56 KGX-SUN service due to run today?

@GC_Rail Hi. I was due to travel tomorrow but changed my advance ticket following your website’s advice and have emailed refunds@grandcentralrail.com with both the old and new ticket references. How soon will the refund of the old ticket be issued? Thx

@GC_Rail Can I claim refund on the unused ticket because of this disruption to travel?

@JeniferHo That service will have to terminate short unfortunately. Might terminate at York or it might terminate at Doncaster. Please bear with us whilst we look into alternatives. ^LA

@GC_Rail is the 12.30 from Sunderland running as normal to London Kings X? Your website says York only

@LNER 🥲

@JeniferHo I am sorry to hear this Jenifer, we have just been contacted from our customer solutions telesales team and they are currently having issues with the phone line! They are trying to get this resolved as we speak! ^Libby

@LNER I’ve been trying to book a ticket to travel but every time I go to pay, it says there’s a technical problem on the website. Is your website striking too today? 😂

@LNER Well the phone line this afternoon was useless since it was closed “due to unforeseen circumstances” and it just told me to visit the website 😩 …so it seems everyone apart from the person manning the LNER Twitter account is on strike?! Haha, I just want a buy a ticket goddammit

@JeniferHo You can also book by calling 03457 225 333

@LNER no, I don’t have the app and no memeory on phone to download it hence booking on the website

@JeniferHo Hmm that is strange. Have you tried our app?

@LNER When I click “Choose Payment Method” then “New Card”, it returns this

@JeniferHo Apologies about this. Which point during booking do you receive the error message?

@London10K Arrived at 9am and have only moved maybe 10 meters in an hour in this bib pick up queue. Really, really awful organisation this year. Wave starts at 10:50am and there are still hundreds of people queueing 😒😩

We're ready. You're ready. Let's do this Good luck to everyone running the Vitality #London10000 today! #DoItForYou

@GC_Rail hello, the student discount code section isn’t working on your website (“service unavailable”). How can I get a code to book? Thanks

I emailed the issue and requested a call but call options tell me to email. I’m getting sent round in circles and have wasted an hour trying to get in contact to speak to a real person.

@AvivaUK why is it so hard to speak to someone on the phone? I have tried since 9am to contact you but all appropriate options still tell me to email you or update details online, which I cannot do because Aviva changed details and updated email contacts without our consent.