SAS Emergency Response

@ColemanLab Hi , we are sorry to hear this. Please do not hesitate to get in touch with our teams by direct message for further assistance. Thanks, Helena.

@SAS Could someone from SAS please help me. I have been unable to get through to customer services by phone, chatbot, or email. My query is in relation to an unaccompanied minor, so this is an important safeguarding issue that should not be ignored.

@nickkovacevich Hello, sorry for the inconvenience caused. Please share your full name, ticket number or reservation code, phone number with country code and e-mail address via DM so that I can  look into your case. ^TM

@SAS I’ve had a frustrating experience with booking KCADC5. Quoted $2,677 for changes in Feb 2025, but paid $6,682 in May after an agent misquote and assurance of a post-travel refund (case 07008866). Refund denied despite evidence. Delayed data request lost recordings. Seeking $4,005 refund—please assist or I’ll escalate to DOT/ECC. #SASRefund

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@TylerEvans7966 Hello, sorry for the inconvenience caused. Please share your full name, ticket number or reservation code, phone number with country code and e-mail address via DM so that I can  look into your case. ^KT

@SAS They have been no help. I have provided my links to the air tags and still no one has even opened the link or looked at the air tags. It is not a matter of finding the bags it is a matter of shipping them.

@SAS my bags have been delayed since Aug 22 on flight SK1444 to Gothenburg. PIR: GOTSK22460. No updates via WorldTracer. I have air tags on the bags and they are at PHL terminal 5. Please open DMs so I can provide details and get an update.