SAS - Scandinavian Airlines

@suruoff Hello, kindly get assistance from the SAS Airport crew. Thank you./ BJ

@SAS My flight SK970 (BOM→CPH, 13 Jul) is showing CANCELLED with no rebooking. PNR: 8UNY5Q. I'm at the airport and unable to reach anyone by phone. I have a connecting SK505 to LHR same day. Please help urgently — need rebooking

@carlosvijande Our customer service line is now open. Kindly reach out to the customer service team for assistance for we can not assist via public platforms. You can contact our Customer Service team here: flysas.com/en/customer-se…. /RN

Your next flight could be match day. ⚽✈️ Through our collaboration with @sport24live, FIFA World Cup 26™ matches will be available live onboard eligible SAS flights. #MySport24 #FIFAWorldCup

@Gunners4Lifee Hi, no we don't have any other account just this one and if you want to reach out to us regarding any information or update please check our official website and contact our customer service team. Stay aware of the scammers. Thank you. /SK

@SAS hi Are this account part of your team?

Ready to roar for Norway? 🇳🇴⚽ A few seats remain on Bele Viking heading straight to Miami. Named after the Old Norse figure meaning “the roarer”, very fitting we might say. Join the Norwegian support and fly in true Viking style. Get your tickets: bit.ly/4fiUyVP

9 million EuroBonus members worldwide! 💙 Welcome, Ingrid, our 9 millionth member, and thank you to everyone who's part of the EuroBonus community. With more ways than ever to earn and redeem points, we're excited for what's ahead. #flysas

@jagdisht13 Hello, please reach out to our Customer Service team here: flysas.com/en/customer-se… for more information regarding this. /MN

@SAS hello I have booked tickets from Amsterdam to Mumbai and return on SAS Airlines. But have you started operations. Please inform. Thank you

@ChampianFulton We’re so sorry to hear that, please reach out and our Customer Service team will be in touch as soon as possible. Best, Ana

Just continuing to add insult to injury: @SAS told me the 5 PM departure from CPH to ARN was full, but it departed with 2 empty seats. So I continue to be stuck in CPH.

What a mess it is to fly @SAS. The worst customer service ever. As a frequent @Delta flier, it’s amazing to me that Delta associates with SAS, basically a budget airline. Lots of travel woes today, made worse by their unfriendly service & generally unkind behavior.

@wfs8000 Hi! You can contact our Customer Service team here: flysas.com/en/customer-se…

@SAS do you have an online chat customer service? I am on a flight 926 that is delayed by 2+ hours. Need to rebook connections, but can't call from here over the inflight wifi. Thanks!

@slklaasen Hello, unfortunately we are experiencing a high volume of calls, we are trying by all means to take the calls as fast as possible. We apologize for the inconveniences caused. Thank you. /BJ

@SAS how can I talk to a customer support rep? The SAS app is not working and I have been on hold forever on the phone. I need help as the seat number on my reservation does not exist on the seating plan of the plane. I am also not able to update my passport info. Please help!

@SourabhDhaygud2 You can contact our Customer Service team here: flysas.com/en/customer-se… RK/

@SAS my flight is literally tomorrow to India and I have no communication from you . I know for a matter of fact that the flight to India is cancelled as you do not have the right permissions . Please please please please please let me know what’s up ? How do I proceed ?

@Dawn___Hall You can contact our Customer Service team here: flysas.com/en/customer-se… RK/

@SAS I'd love to talk to Customer Services, waiting for 20 minutes in queue no idea on wait time. Moving a flight forward 2 days isn't acceptable within a month of flight date, it was booked in 2025, I'd like to discuss alternative routes to avoid losing 50% of time in Copenhagen

We apologize for the inconvenience caused. Please provide us with the following information via private message for verification: 🟢Full name of the passenger: 🟢 Booking reference: 🟢 Email address: 🟢 Phone number:

@eliasshahbaz Have you tried clearing your cache and cookies, alternatively tried a different web browser? Google Chrome and Microsoft Edge usually works best with our website. If you use a VPN service, try set the location to a nearby VPN server or turn it off temporarily. /RN

@SAS How do I fix this issue I’m trying to add my booking but it’s not letting me open the app

@returnofserve Our apologies for the inconveniences caused, unfortunately we do not assist with booking on public platforms. Kindly contact our Customer Service team here: flysas.com/en/customer-se…. /RN

@SAS my flight to Bodo is cancelled and I’ve been rebooked but I didn’t agree to this and it doesn’t suit me. Please respond asap

@SourabhDhaygud2 Hi, we're sorry for the long wait and any troubles this has caused. Our team is working hard to assist everyone as quickly as possible. We also have a chat service, please reach out to us through chat, and we will look into it right away. Thank for your patience! /SK

@SAS my flight from Dublin to Mumbai is on 4th July . I am aware you guys do not have permission to fly in India currently . How am I supposed to to get back to India . I have no communication regarding rebooking. Please please please help. How can I proceed

@Dawn___Hall @sasTm__ Hi, you should not talk or get assistance from anyone if it's not @SAS account, SAS doesn't handle any cases on social media, we only connect and talk to our customers through our helpline number and our chat service on our website. Be aware of potential scammers. /SK

@sasTm__ How do I know this isn't a scam account? I posted to @SAS and the reply is from a different account

@WhyGrow_Up Hello, kindly contact the call center support team for further assistance. Thank you: You can contact our Customer Service team here: flysas.com/en/customer-se… /BJ

@SAS hello! Need urgent help. Our flight, on 10th July is abruptly cancelled delaying our entire vacation. We are a family of 4 and completely unsure of next steps. I don’t see any rebooking or rerouting information either. It’s from BOM-CPH-LHR.

With our crew suited up in Norwegian colors and the gate filled with cheers before departure, this flight brought the spirit all the way across the Atlantic. ✈️ Good luck this weekend, Norway. We’re cheering you on every step of the way! 💙 #flysas

@Mass_eemoo Hello, we're very sorry for the inconvenience, please reach out to our Customer Service team here: flysas.com/en/customer-se… they will be able to assist you further. /MN

@SAS Very disappointed. My luggage was damaged during CPH-BER flight, and this is unacceptable. Passengers trust you to handle their belongings with care. I expect accountability and a proper resolution. Please advise on the next steps. #CustomerService #DamagedLuggage

@niklas_kocher Hello, please reach out to our Customer Service team here: flysas.com/en/customer-se… they will be able to assist you further. /MN

@SAS we were move from our seats in a 2 seat row in premium to 2 seats in the middle of a 4 seat row on our upcoming SEA-CPH trip. Please get us our seats back asap.