Singtel Support

@wai17388 Hi there, we'll be here to help as best as we can. Please assist to reboot the Optical Network Router (ONR) and Singtel wireless router before trying again as it will help refresh the connection. 🙏

My nearly $60 Singtel home broadband connectivity is so bad that content wast loading, I had to turn off wifi on my phone and switch to the $25 M1. It works blazingly fast. What’s going on with you lately? @Singtel @SingtelSupport

Dear customers, we're continuing to make some network adjustments to further optimise our performance which may cause momentary inconvenience to a small number of customers. We apologise and seek your patience and understanding.

@jonglepucket Hi there, we understand where you're coming from and definitely want to help you. Please select 4G connection for the meantime. After awhile, please reboot your mobile device and switch back to 5G connection and see how it goes. - Soo

@SingtelSupport my connection has been intermittent for the past few days including today…….. already turned on and off airplane mode many times so don’t even bother with that.

We’re aware that some customers may be experiencing some momentary connectivity issues. The matter has been resolved. Please call 1688 if you’re still facing issues.

@deeyarfeet3 So sorry to hear about that. Do Power OFF/Power ON your device, toggle Airplane mode ON/OFF and test your mobile data, if it works. Thank you. - Pradish

@SingtelSupport Its down again

@monomaneNaoki Hi hi, saw your tweet. Are you still facing issues with your services? Let us know. - Shar

Singtel ytd for a while can’t access my Apple Music, today while waiting for bus, no connection for 2-3 minutes. Apa ini

@AngLivia @Singtel Hi hi, saw your tweet. Do let us know if you're facing issues with your Mobile or Wifi service. We're here to help. - Shar

@Singtel what ? Down again ? What’s wrong with the interest

@sissyphus27 Hi there, saw your tweet. Is the connection up now? If not, kindly restart your Optical Network Terminal and Modem. - Shar

is anyone else’s singtel wifi down?

@rosu_h Hi hi, if you're facing connectivity issues, please toggle ON/ OFF airplane mode. Let us know how it goes. - Shar

SingTel down? Current outages and problems downdetector.sg/status/singtel/

@Pankaj_kumar_09 Hi there, kindly toggle ON/OFF your airplane mode to refresh the connection and monitor the line. Do give it a try and let us know how it goes. - Soo

@Singtel @SingtelSupport you gave out in news issues relived relating to your mobile network. I am still facing connectivity issues. In last 11 years never faced such prolonged service issues.

@xbrokentears_ Hi there, sorry to learn of this. If you're still facing connectivity issues on your mobile service, kindly toggle ON/ OFF airplane mode. Let us know how it goes. - Shar

@SingtelSupport hello?? it’s a long day today at work for me i reach office late because @SMRT_Singapore red line breakdown in the morning & when i finally end work otw home at 6pm there’s no mobile data again??? what’s this u r making me rly want to change service provider 😒

@Singtel hi guys, having intermittent network for 2nd day running, this is like the 10000th time toggle between airplane mode and mobile data & also take out the SIM card and put it back multiple times yet connection is so unstable… when can it be fixed???

@bryan__toh We understand where you're coming from, Bryan. Kindly stay on 4G connection and turn the airplane mode ON/OFF to refresh the line when you face any connection issue.🙏 - Soo

@SingtelSupport Your service has problem. Restart and toggle ✈️ mode also no use. Your 5G not stable. Probably downgrade from 5G+ to 5G-

Mobile connectivity has been restored for the affected customers. We apologise for the inconvenience caused. If you're still experiencing issues, please contact us at 1688.

@ItsNatarajan20 Hi there, please toggle ON/ OFF your airplane mode to see if it works. - Shar

@SingtelSupport Still having issues

@ahci2 Hi there, kindly reboot all equipment, including the Optical Network Router (ONR) and your router/mesh to refresh the connection. Do let us know if the issue persists so that we can advise you further. - Soo

@SingtelSupport fibre is down. This is the 3rd day. Why?

@bryan__toh Hi Bryan, please toggle the airplane mode ON/OFF and see how it goes. Do let us know if the issue still persists, we're here to help. - Soo

@SingtelSupport 5G not working again. Switched to 4G working fine. Please fix it.

@shorttripper Hi there, we're concerned to learn of this. Kindly select 4g connection instead of 5g and let us know how it goes so that we can advise you further. - Soo

Did @Singtel mobile just go down again? No connection suddenly just now At woodlands. Cannot check bus timing. #frustrating #annoying @SingtelSupport @downdetector @ChannelNewsAsia

@yuliana_lucky Please drop us a DM by clicking "Send us a Private Message" through the link, so that we can share more details with you. Thank you. - Ling twitter.com/messages/compo…

@SingtelSupport Still not working and no service at all from yesterday night until today.

@Dipak007 We're so glad that the line is is up and running! Thank you once again for your patience with us. 🙏 - Ling

@SingtelSupport Went to SingTel store to restore the service. Working now though it took 1 hour at store. Hope everything gets resolved soon

@Dipak007 If the issue persists, please share with us a screenshot of your "Voice and Data" settings. 🙏 (2/2) - Ling

@SingtelSupport It’s still not working in the morning at March 18. No manual network selection option is there, have restarted phone 10times. Is it going to be a 3rd day of no SingTel network ?

@Dipak007 Kindly reinsert the SIM card and see if you're able to manually select "Singtel" if toggling ON an OFF Airplane mode doesn't work. Do toggle between 4G and 5G network to see how it goes. (1/2) - Ling