Singtel Support

@zzxwill Hi there, we came across your tweet and we're concerned to learn of your experience. As we wish to make things right for you and offer help in any ways we can, please share with us more details. - Shar

@mamujia @SGWangcailian Singtel 是新加坡的抢劫公司，毫无底线，现在是第三次抢劫，还在持续，我就打开钱包让它抢

CMLink 是不是挂了？我切到了 Eight。 btw，iPhone 的 Allow Cellular Data Switching 其实是不可用了，我已经测了一个月。

@botblastcap Hi there, we regret to learn of this and definitely don't want you to feel this way. 🙁 Please try re-booting your Singtel equipment (Optical Network Router & Singtel wireless router). Do ensure all the cables are securely connected. Let us know if the issue persists. - Eve

singtel wifi is a fucking piece of shit

@iamhsemin Hi there, we saw your tweet! Do let us know which service (Postpaid / Prepaid / hi! by Singtel) you've subscribed to and facing slow speeds, so that we can help you out. Also, do share with us if you're using an eSIM or a physical SIM Card, so that we can advise further. - Haz

Serious question: Has Singtel’s mobile network quality declined recently? My 5G/4G has been slower and less reliable than I remember. Is anyone else seeing the same? #Singtel #Singapore

@POURHOTWATER Hi there, we saw your tweet. Thank you for being vigilant. For more information, please refer to this link: help.singtel.com/3KOwo4v. - John

she told me that payment for the plan is due today so I told her I will call the singtel hotline back to check but wtf how is my full name and NRIC number floating around the metaverse like that

received this scam call from a pinoy lady claiming to be from singtel saying I bought an iPhone plan last month

@AjayRoyall Hi there, thank you for reaching out to us. Could you share with us a little more on your concerns so that we can look into it further? - John

my eternal battle against singtel

@_iantyb Thank you for sharing this with us. May we check if you are currently unable to connect to your Business WiFi? If so, kindly drop us a DM so that we can look into the issue and assist you further. - John

@SingtelSupport This is an office wifi so all of us are affected.. we’re situated in Punggol Digital District.

@SingtelSupport Your fibre is down this morning? Can’t access GitHub, can’t work…

@_iantyb Hi there, thank you for letting us know. May we check if you are able to connect another device to the Wi-Fi and see if the issue persists? Do let us know the outcome as we'll be here to help. - John

@SingtelSupport And now Google and YouTube is inaccessible… 🙄

@asyiqfakhri Hi hi, could you share with us the specific mobile plan you're currently subscribed to? - Shar

@SingtelSupport i had top up my credit balance via app. But why suddenly the balance reaches zero without any notifications. I already turning off my roaming features. Can you help explain this matters?

@joe_Computers @Singtel Please manually reboot your Singtel equipment's and let us know if the issue persists, so we are able to check and advise further. Thank you.🙏 - Eve

@SingtelSupport @Singtel don't they auto reboot?

funny thing lenovo, two of them, cannot see new tp-link singtel router @Singtel @SingtelSupport

@joe_Computers @Singtel Hi there, thank you for letting us know. Please try rebooting your Optical Network Router (ONR) and Singtel wireless router, then check if the issue still persists? - John

@SingtelSupport @Singtel Can

@joe_Computers @Singtel Hi there, thank you for reaching out to us. May we kindly check if your Lenovo laptop is unable to detect the TP-Link Wi-Fi network? ( 1/2)

@haha23456789m While we understand that your concern is specifically to enable your service to receive SMS, we wish to emphasize the importance of SIM card validity. Do note that enabling calls/ SMS does not extend the SIM validity. (2/2) - Shar

@haha23456789m Yup, you will be able to enable calls/ SMS by visiting any of the shops listed here: cdn1.singteldigital.com/content/dam/si… with your passport. (1/2)

Hi @SingtelSupport, I bought a hi!Tourist eSIM with a Chinese passport. Your checkout says calls/SMS can be enabled at any hi! retailer with a passport. Can I activate SMS on the same eSIM without Singpass and keep the same +65 number? I need SMS OTP for my Student’s Pass.

@haha23456789m Additionally, if you're looking to extend the validity of SIM to more than 30 days, you will have to re-register at any Singtel hi! Authorised Retailers with Singpass or original Singapore-issued ID within 30 days of the initial registration. Hope this clarifies! (2/2)- Shar

@haha23456789m Hi hi, thanks for your enquiry! If you just wish to enable calls and SMS, you will have to enable them at our Singtel hi! retailer (hidirectorynew-v2-authorised retailers) with your passport. This will then allow you to receive SMSes. (1/2)

@nrfzlkf_ Hi there, we saw your tweet! Do let us know if you're using a physical SIM Card or an eSIM. Also, please try to Toggle Off/On your Airplane mode and let us know the outcome. We'll be here to help! - Haz

I paid for 5G+ but all I'm seeing all tue time is 4G dafuqq Singtel

@kazatovlr Hi there, we're concerned to learn of this and certainly want to help. Kindly let us know if you're experiencing connection issues with your mobile data or your Fibre Broadband so that we can advise you further.🙏 - Soo

after that singtel outage that day my pint constantly 20-30 now instead of 4-7 wtf and i keep lagging help

@coconutkingvic Hi there, could we confirm which is the device you are using our 5G+ eSIM and which is the device you are using our 5G+ Physical SIM card? - Pn

Singtel Mobile internet down again. Can you quickly fix the issue? I does not even get 5G when I was subscribed to 5G @SingtelSupport Singtel CEO fix this please