Ask Customer Team//Solutions (@ask_soluTeam) - Twitter-Profil

Ask Customer Team//Solutions@ask_soluTeam·25 Ara

@Hurrawayneyoung Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Wayne Young@Hurrawayneyoung·25 Ara

@uk_iddon @currys I’m having the same issue mate, Lego set bought all receipts etc provided refusing to refund seems very suspect to me

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mark iddon@uk_iddon·23 Ara

Interesting experience this morning with @currys refusing to honour a price match promise: Multiple excuses including ones not part of the promise and untrue including not being able to find the website despite a link 😂 Guess they just didn’t want to honour their own T&C 🤷‍♂️

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Ask Customer Team//Solutions@ask_soluTeam·25 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Wayne Young@Hurrawayneyoung

@uk_iddon @currys I’m having the same issue mate, Lego set bought all receipts etc provided refusing to refund seems very suspect to me

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@cia262 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Christian I'Anson@cia262·24 Ara

So. My @currys order was due for delivery on 23/12. Next day delivery part of the contract. That #DPD is hopeless not my problem of course. Thank the Lord for the 2015 Consumer Protection Act. These companies must lose so many customers because of couriers.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Christian I'Anson@cia262

So. My @currys order was due for delivery on 23/12. Next day delivery part of the contract. That #DPD is hopeless not my problem of course. Thank the Lord for the 2015 Consumer Protection Act. These companies must lose so many customers because of couriers.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@sloaners2000 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Jonathan) AKA The Sloan Ranger 🤠@sloaners2000·24 Ara

Just out of the box 😥 Merry Christmas @currys @CurrysHelp_TM @_CurrysHelpTM ho ho ho 🎅

Jonathan) AKA The Sloan Ranger 🤠 tweet media

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Jonathan) AKA The Sloan Ranger 🤠@sloaners2000

Just out of the box 😥 Merry Christmas @currys @CurrysHelp_TM @_CurrysHelpTM ho ho ho 🎅

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

jaimz@jaimz33

@currys I bought a shark power detector earlier today. When unpacking it i noticed some of the white paper bags the various parts are in were ripped. Indicating this is either a return or an ex display. But the main part i have been told is it should come with a flexible pipe.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@jaimz33 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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jaimz@jaimz33·24 Ara

@currys I bought a shark power detector earlier today. When unpacking it i noticed some of the white paper bags the various parts are in were ripped. Indicating this is either a return or an ex display. But the main part i have been told is it should come with a flexible pipe.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@hiscoe12345 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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The Point@hiscoe12345·24 Ara

@currys @peterpalmer901 Im still waiting for a response and a promised resolution of a replacement

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Peter Palmer 🇪🇺 💫 🇺🇦@peterpalmer901·24 Ara

A terrible experience with @currys. They delivered a TV that did not work satisfactorilly. It took 5 attempts for #DPD to collect it. Drivers falsely claimed they attempted collection, but the item was not ready. No one from #Currys took responsibility for sorting the mess out.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@Karlfandango67 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Karl@Karlfandango67·24 Ara

@afcbrl @currys Hi Antonio , email the CEO directly. Had the same nightmare as you and eventually emailed the CEO. Had a response from the his assistant same day and problem resolved the following day. ( complete refund , non nonsense. ) shouldn’t have to do it but if it works !!!

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Andoni Iraola Sr 🍒@afcbrl·22 Ara

I’m sick of how everything is more expensive and considerably shitter. Trying to actually speak to a human at @currys is basically impossible if you have a complaint - AI bot after AI bot. Utter contempt for their customers.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Karl@Karlfandango67

@afcbrl @currys Hi Antonio , email the CEO directly. Had the same nightmare as you and eventually emailed the CEO. Had a response from the his assistant same day and problem resolved the following day. ( complete refund , non nonsense. ) shouldn’t have to do it but if it works !!!

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@stephforeman79 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Stephen Foreman@stephforeman79·24 Ara

@currys oh dear. I've had my 4th maybe 5th call with Currys customer service just there and my 8th i think if you include the 3rd party company managing Black Friday guarante price match. To say you are daylight robbers is an understatement.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Stephen Foreman@stephforeman79

@currys oh dear. I've had my 4th maybe 5th call with Currys customer service just there and my 8th i think if you include the 3rd party company managing Black Friday guarante price match. To say you are daylight robbers is an understatement.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@hiscoe12345 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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The Point@hiscoe12345·24 Ara

@malma421 @currys A company that can afford to give laptops away can afford to honour a known hinge defect. Anything less is PR theatre.

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Currys@currys·23 Ara

Congrats to our winner @malma421 🎉

Currys@currys

✨ GIVEAWAY TIME✨ We're giving you the chance to win this Lenovo laptop!💻 To enter follow @Currys, like this post and tag 3 friends #CurrysLenovo 👇 Comp closes: 21/12 T&Cs: bit.ly/3MO7qHF

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@peterpalmer901 @currys Kindly we have responded through dm thank you

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

@AbdusNahid Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Abdus Nahid@AbdusNahid·24 Ara

@currys Shame on @Currys. Ordered an iPhone 17 Pro Max online and received a fake phone. Returned it immediately, but now facing no updates or resolution. Time wasted, gift ruined. Completely unacceptable from a major retailer.

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Ask Customer Team//Solutions@ask_soluTeam·24 Ara

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Abdus Nahid@AbdusNahid

@currys Shame on @Currys. Ordered an iPhone 17 Pro Max online and received a fake phone. Returned it immediately, but now facing no updates or resolution. Time wasted, gift ruined. Completely unacceptable from a major retailer.

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