London North Eastern Railway

724.4K posts

London North Eastern Railway banner
London North Eastern Railway

London North Eastern Railway

@LNER

Freedom All The Way.

East Coast Main Line Beigetreten Haziran 2011
274 Folgt205.3K Follower
Charlie Papa SixSix 🚃🚄🇬🇧
@LNER Can you clarify the parking situation at Grantham in the light of news that NCP car parks 1-3 are to close due to their Administration? And whats the situation at NNG as I occasionally use the NCP car park there, paying via the app. Thanks
English
1
0
0
37
Not to be picky, but...
Not to be picky, but...@Rebecca76239230·
Huge praise for the crew on the @LNER train from Edinburgh to Kings Cross (17:00).
English
1
0
1
470
London North Eastern Railway
@JaneBur64 Hi Jane, If you are delayed 30+ mins when arriving at your destination, you can request Delay Repay compensation here: lner.co.uk/delay but please wait until you have completed your journey before claiming to ensure the system processes your compensation correctly. ^Emma
English
0
0
1
63
Jane Burnett
Jane Burnett@JaneBur64·
@LNER my 19:33pm train from KX has been cancelled and I have had to be changed to the 20:03pm can I claim for the delay in getting home to Darlington?
English
3
0
0
181
Chris Hooper
Chris Hooper@chr15hoops·
@LNER Hello, I was travelling on the 17:33 from London to Darlington. My train was cancelled at York this evening. How do I claim a refund please?
English
1
0
0
120
London North Eastern Railway
#LNERUpdate Lines have now reopened between #Durham and #Newcastle following a person being hit by a train earlier today. ⚠️Trains running through these stations may still be delayed or altered whilst the service recovers. ℹ️ For further information: lner.co.uk/travel-informa…
London North Eastern Railway@LNER

⚠️#LNERUpdate Services are currently disrupted due to a person being hit by a train between #Durham and #Newcastle Trains will be delayed when passing between these stations. Services may also be altered or cancelled at short notice. ℹ️ For further info: lner.co.uk/travel-informa…

English
0
1
2
4.1K
London North Eastern Railway
🎟️ #LNERUpdate Due to the severity of today's disruption, tickets for travel on Monday 23/03 will be valid for use on Tuesday 24/03. If you no longer wish to travel, you can obtain a full refund on your unused ticket through your point of purchase.
English
0
0
0
2.1K
London North Eastern Railway
You can contact the Samaritans on 116123 free at any time, on any phone. The CALM Helpline number is 0800 58 58 58, or 0808 802 58 58 in London. You can also visit their website thecalmzone.net for confidential Webchat.
English
1
2
2
3.1K
Arron James Croad
Arron James Croad@CroadArron·
@LNER special praise for the crew onboard the 15.30pm from Kings Cross. Amazing service and felt massively well looked after. Definitely 5 stars 🌟
English
1
0
1
335
London North Eastern Railway
@graceloisrowe Hello, at the moment there is a block on the line whilst the issue is being investigated. We therefore do not have an ETA for when services in the area will be on the move again at this stage, apologies. Please listen to announcements from your onboard team. ^Emma
English
0
0
1
274
GRAPE 🍇
GRAPE 🍇@graceloisrowe·
@LNER good evening, is there any word about when the 19.00 train from London King's X (departed at 16.00) is due to arrive at Newcastle will be scheduled to arrive? I can see from your tweet that there are issues with the route, but just trying to arrange arrangements for after
English
1
0
0
440
London North Eastern Railway
@DenchMatt88 Thank you, Matt. This is currently still under investigation. Once we understand what the service has struck then we will update further. ^Emma
English
1
0
1
436
Matt Denton
Matt Denton@DenchMatt88·
@LNER Itnseems as if its the teain i am on. Do you know if this has damaged the train @LNER? Hope for everyone's sake it's an object. Hope the driver is ok
English
2
0
0
733
Matt Denton
Matt Denton@DenchMatt88·
@LNER, I'm on the 18:24 Newcastle to King's X. Just stopped outside Newcastle without info from manager or train crew. Update please?
English
1
0
0
793
kshpc14
kshpc14@kshcp14·
@LNER where is Elenor today and i can not go to peterborough till next week now?
English
1
0
0
418
London North Eastern Railway
@PLewis1975 Stop boards on each platform, which are generally different for each train type, are used to ensure consistency with train stopping locations and to align with the zones marked on the platform. I can certainly pass on your feedback, however, Pete. ^Emma
English
0
0
1
166
Pete Lewis
Pete Lewis@PLewis1975·
@LNER Yes, your rationale placement of train stop positions is clearly flawed and not consistent as you state. Why can’t you stop closer to the footbridge in Grantham?
English
1
0
0
222
Pete Lewis
Pete Lewis@PLewis1975·
Hey @LNER why does the 5 car train stop soooo far at the end of the Grantham platform 2? It’s a long distance to the pedestrian overpass, @Hull_Trains 5 cars stop right next to the overpass 🤷‍♂️
Pete Lewis tweet mediaPete Lewis tweet mediaPete Lewis tweet mediaPete Lewis tweet media
English
4
0
4
14.3K
Samantha
Samantha@pocklington1·
@LNER recognition to Hayley & Josh on the 1133 KGX-NCL coach L today. Great staff & service
English
1
0
1
158
Sue
Sue@OneAboutSue·
@LNER are your trains affected by the issue at Retford station?
English
1
0
0
260
London North Eastern Railway
@sarley73 Hi Ash, speaking with the Train Manager, Coach C is half reserved and half unreserved which is where we believe this issue lies. It's likely what you saw was customers wanting to sit in their reserved seats. I hope this clears this up. ^Nicholas
English
0
0
0
129
Ash
Ash@sarley73·
@LNER - really poor service this morning . Got on the late 0955 NCL to KGX this morn - coach C unreserved coach right . At York these green lights turned red and elderly people turfed out of seats as these now reserved from York - why ?
English
3
0
0
191
London North Eastern Railway
@dogsofsnore Good afternoon Tony, we have a CafeBar that you can walk to or you can use the Lets Eat At Your Seat by scanning the QR code in front of your seat. They will bring your order to you. ^Nicholas
English
0
0
0
2.2K
Tony King
Tony King@dogsofsnore·
Hello @LNER is there a trolley service on the 1058 Newcastle - KX today?
English
1
0
0
2.2K