david rein@idavidrein
“WTBU” is one of the most useful communication technologies I know of. It stands for “Watch Team Back-Up”, I believe it originated to reduce mistakes on nuclear submarines.
You prepend it to a message to someone where you’re pointing out something that might be obvious, but you want to check/confirm that they’re on top of it. For example, you might say “WTBU: you checked that we’re cleared to share this info with XYZ person?”
It takes the pressure/ego out of the message, by letting you communicate something to the effect of “I’m not saying this because I think you’re incompetent/dumb, so ignore this if it isn’t relevant/useful—I just really want to make sure we don’t mess up/make silly mistakes, and smart/competent people can make silly mistakes!”—except once you’ve coordinated on using the letters WTBU to communicate that, you can just say “WTBU:”.
This lets you now check basic/obvious things with coworkers much more easily and with less ego/emotion, which makes it much easier to catch mistakes in advance.
Worth considering adopting into your org as a standard communication practice!