christopher.

@LNER Hi you’ve canned my train from Kings Cross to Lincoln at 14.36 today - can I travel on the 11.35 with the same tickets?

@TPEassist Yes, just about. I wouldn’t have bothered if I didn’t have a connection in SHF. Why was it only three carriages?

@orourkechris Hello, we are very sorry to hear this. Were you able to board the service? ^JM

@TPEassist 12:19 from MAN towards CLE was dangerously overcrowded and station staff were rude and unhelpful. Why was the train only three carriages?!

@LNER Hi there - emailed customer services about an error in my delay repay a week ago (with a follow up at the weekend) and received no reply yet.

@LNER thanks. sorted it with screenshots now but it’s just a faff when it’s your PDF and your delay repay form…

@orourkechris Hi Christopher, apologies for this, I will flag this with the team. Please email your tickets directly to customers@lner.co.uk. ^Emma

@LNER you need to fix your delay repay form please. can’t upload the PDF of the tickets you send when one half of your return is cancelled because it just reads the wrong date 🤦🏻

@DanielJainesLDR Good luck with your new role, DJ. Sure you’ll be in touch about Grantham in the not too distant! 🤪

Afternoon Twitter! Some personal news to share: This Tuesday marked my last day at The Lincolnite. I am profoundly grateful for the journey with the team, the impactful journalism we've done, & the exceptional team I had the privilege to work with.

@Culture_Crit 📍Lincoln, England 🏴󠁧󠁢󠁥󠁮󠁧󠁿

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@gracehmcgrory aw good luck, Grace! Don’t forget us Lincolnshire folk when you’re big in tellyland!

@LNER thanks. can you also pass on to your digital team to update the form to allow apostrophes ‘ in names please. won’t accept O’Rourke as a ‘valid’ surname 🙃

@orourkechris Just screenshot the tickets :)

@LNER trying to submit delay repay - won’t let me upload my PDF of your tickets because it has my outward journey first, then my return (and it’s the return journey I’m claiming), but you can’t download them as separate PDFs. How can I do this?

@LNER they are both LNER services… LCN to KGX, the first direct train of the day on that route and then the next direct one after the one you’ve cancelled.

@orourkechris I'm afraid your ticket wouldn't be valid on these services as they are not direct LNER services/ticket acceptance hasn't been put in place with the other operator. ^Molly

@LNER train canned last minute tomorrow - 11:27 LCN to KGX. It says ‘hop on the next available train’ but that’s two hours later. If I drive to NNG to get the 12:08 are my tickets still going to be valid?

@LNER ok thanks. assessing options - would my tickets also be valid on the 7.30 and 13.24 services direct LCN to KGX as the previous and next services on that route?

@orourkechris Thank you. So we have organised rail replacement between Lincoln and Newark Northgate for customers booked on this service. On arrival at Newark, you can use your existing ticket on the next available LNER service to London Kings Cross. ^Molly

@LNER advance single

@orourkechris Hello Christopher, what type of ticket do you have? ^Molly

@ChrisFrearPhoto thank god that means it was clean then! 😅

@orourkechris Hi Chris. Sorry to disappoint you, but the pub would only spring for apple juice. I even had to buy the loo brush!

that… doesn’t look like champagne

@gracehmcgrory @BBCRadioLincs @scottydalton @hannaahfletcher @KarlMovie 😂😂 you get all the best assignments! it wouldn’t be Skegness if it weren’t bracing

Another busy year #LincsShow23 and some loooong days! Took ten minutes out this morning with @orourkechris to get our @peter_levy photo😆 Lovely as always to catch up with the @BBCRadioLincs crew @scottydalton @gracehmcgrory @sarahmayjourno @michaelhortin

“you won loreen. enjoy the trophy, I hope it makes you happy. dear lord”

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