PODS Moving & Storage

@ca_aseltine Hi! For immediate assistance, please call us at (888) 314-5136. Thank you for your patience.

@PODS your phone number isn’t working. The ai just repeats “thank you for calling pods moving and storage” over and over again. Thanks!

@trishcox87 We understand how frustrating this is, Trish. Could you please send us a direct message with your customer number? We want to assist right away. ms.spr.ly/6018QanMA

@PODS is the absolute worst moving company we have ever used. Drove to Virginia from Florida and our times were to arrive this morning. Got a call an hour after delivery saying our “guaranteed delivery” is now rescheduled for Monday. We have zero items with us

@davidvincentva We strive for a seamless experience and value your feedback. Please send us a direct message with your customer ID and additional details so we can assist you effectively.

PSA. Whatever you do, DO NOT ever use @PODS to move or store anything. They have kept our property for 3 months after payment IN FULL before we even started. Stonewalled us every SINGLE step. @KathyMarinello

We pride ourselves on being a moving and storage company built around you. You pick your dates, and you can keep your container for as long as you need. Explore the benefits of moving and storing with PODS: PODS.com/HowPODSWorks_X

Moving is no small task, and we’re here to help you get it done. 💪 Whether you’re moving across town or across the country, PODS offers a personalized experience every step of the way. Get a jumpstart on planning your move today: PODS.com/MovingServices…

@homeservicebase Thanks for taking the time to leave a review. Your input is important to us as we strive to provide the best possible service. We're always looking for ways to improve, and your feedback helps us do that.

Speed to lead matters. But speed from lead to booking is just as important and often misunderstood. For my upcoming move, I booked a container with @PODS. The call took ~50 minutes. It was a real sales process: – they educated me – they upsold – when I hesitated on price, she immediately offered a discount At the same time, I had enough space during the call to quickly check with ChatGPT whether the offer made sense based on moving distance. I wasn’t fully engaged the whole time. Honestly, I was bored. The process felt long. There were a lot of questions. But I needed the service, and they wanted to make it as smooth as possible, so I stayed and completed it. A few days later, we had a meeting with our appliance repair technicians to review: – job assignments and logistics – job description issues – job completion reporting They highlighted something important: CSRs are missing some right questions upfront, which creates friction later during the job. Before this, I thought lead-to-booking should be as fast as possible – cut corners, book the job, figure it out later. Now, based on experience with Pods I see it differently. If the customer truly needs the service, they will stay. They will answer questions. The real opportunity is to use that time to: – build trust – educate the customer – collect the right details So the job is smoother, faster, and more efficient on the back end. The goal is not fast booking. The goal is complete booking. Fast booking is good. High-quality booking is better.

PODS containers are always great, but on National Puppy Day, the pups are the real stars of the show! 🐶 Check out these tips for moving with a dog to help make the process as smooth as possible: PODS.com/MovingWithDogs… 📸: Jane C.

Getting ready for a move takes time, but a little preparation can make a big difference. We’ve put together some helpful tips as you’re packing and loading your PODS container. Review our full list of tips and tricks: PODS.com/PackingLoading…

The 2026 PODS Truck Driving Championship was a success! ❤️ Congratulations to all our qualifying drivers, storage center workers, and participating markets, and a huge thank you to all our associates for making the weekend so special!

We’re committed to delivering exceptional service and doing what it takes to exceed our customers’ expectations. 🔊 Hear from a real PODS customer about why we were the right solution for their moving and storage needs. Get a free quote today: PODS.com/GetAQuote_X

Wondering what to do with your college student’s things at the end of the semester? PODS has you covered! Store their belongings in a PODS container at one of our secure facilities. Get more moving and storage tips: PODS.com/CollegeMoving_X

@krafty_kath Hi, Kathy. Thank you for letting us know about this. Please send us a direct message with your customer ID so we can take a closer look and best assist. ms.spr.ly/6019QlIox

@PODS We are currently using pods. Your automated text system keeps back dating to February. ????

Moving season is almost here‼️ If you have a big move coming up, where are you planning to relocate this year? 📸: Amanda W.

@Steffaneze Hi, Stephanie. Thank you for bringing your concerns to our attention. Please send us a direct message with your customer ID so we can pull up your account and take a look. ms.spr.ly/6018Qlxbr

I rented a container and had it dropped off Jan 21 at U-Haul storage. Pickup scheduled for Jan 27 was delayed multiple times due to NE snow/ice storms, including cancellations & reschedules. Finally picked up Feb 20. Despite the weather-related delays (not on my end), I was charged for full February rental on March 10. I did not authorize this & have disputed the charge with my bank + blocked future payments. Please review & refund the unauthorized Feb charge ASAP. Thank you.@PODS

Mood after you’ve finished loading your PODS container. 👍😁👍 Don’t want to do it yourself? Find packing and loading assistance in your area: PODS.com/LaborAssistanc… 📸: Devin K.

@NancyEditor8 We always love seeing PODZILLA in action too, Nancy! Thank you again for choosing PODS!

I want a Podzilla for Christmas. @LEGO_Group or Erector Sets, please start working on this!!! Thanks @PODS !!

@McCuedup Hi there. We’re disappointed to hear that you’ve had such an unpleasant experience with us. Please direct message us with your customer ID and we will work to sort this out. ms.spr.ly/6019QYdGx

@PODS NEVER USE PODS. THEY CHARGED ME TO HOLD MY PROPERTY FOR 4 DAYS IN THE CITY I MOVED FROM. THAN TELL ME ITS MORE MONEY TO SEND IT DOWN. IM WAITING 2 WEEKS IN MY HOME , WITH NO POD COMING FOR 2 WEEKS WHICH WAS NOT DISCLOSED. WHATS THE HOLD UP. $710 DEPOSIT WHICH WAS QUOTED AN NOW HAS DOUBLED WOTH NO EXPLANATION. ON TOP OF WHICH THE DELIVERY WENT FROM $3,400 to $3,800. AN ON TOP OF THAT THEY BRING YOU STUFF NOT TO YOU HOME TO THERE PLACE. AN CHARGE YOU AGAIN MORE THAN THE QUOTE TO DROP IT OFF IN UR AREA. THAN THEY WONT COME BACK TILL TWO DAYS LATER. WHICH IS UNACCEPTABLE . THEY CHARGE YOU WHILE THEY HAVE YOUR PROPERTY AN WONT DELIVER IT …. THEY PROMISED TO FIX AN CORRECT MY PRICE FOR THE INCONVENIENCE AN THAN SAID NO LOL. NEVER USE POD TO MOVE. THEY ARE UNFIT

Make 2026 the year that you finally get around to that garage renovation project! 🔨 Keep the mess and clutter out of your home while you remodel with a PODS container for convenient, on-site storage. Get more garage transformation tips: pods.com/GarageRemodel_x

@sprintel We strive for a seamless experience and value your feedback. Please send us a direct message with your customer ID and additional details so we can assist you effectively.

@PODS the worst!!! Extreme lies told. Originally when trying to sell their service told us that they would service Tracy, now it’s suddenly out of the service area!!

@olubendi We'd like to pass your feedback along to our team. Could you please send us a direct message with your customer ID? ms.spr.ly/6016QipwA

@PODS I've had an open insurance claim for damaged goods since July 2025 with no clear resolution or direct answers despite repeated follow-ups. This has dragged on for 8+ months. Where's the integrity and basic respect for your customers? Need urgent help—please DM. #PODS