redBus

@nehat0746 This is certainly not the experience we aim to provide, and we take such matters involving passenger safety very seriously. Kindly share your redBus ticket ID via DM so that we can look into this on priority. ^Thokchom twitter.com/messages/compo…

@Zingbus @redBus_in Left stranded at Mandi during a scheduled stop while our luggage stayed on the bus. Conductor said he “forgot to count passengers.” Serious negligence & safety issue, especially for a premium service.

@PyushVinchurkar This is certainly not an ideal situation to be in, do not worry we are checking this for you. ^Thokchom

@redBus_in Hi Team, I had booked a ticket on 4th April with Vidarbha Travels. Unfortunately, the bus broke down late at night, and I was unable to complete my journey, I had to return home at around 2:30 AM via cab. I raised a refund request the same night PNR: 389408572-56577

@Luckysinghevent We would definitely help you with this, please do not worry. We are looking into the matter on priority. ^Thokchom

@redBus_in dear red bus team , maine volvo book kiya he lucknow to greater noida ap logo ka coordination nhi he 10pm ki bus thi abhi tak nhi aaye anyway koi prom nhi he apne already terms and condition Apki taraf se koi bus details and coordinator details share nhi kiya he

@c606efa71be2469 We care about your experience! Please share your ticket details or registered phone no. via DM and we will check this for you immediately. ^Thokchom twitter.com/messages/compo…

@redBus_in Booked my bus from Delhi to Lucknow with Gola Bus Services through RedBus. Even after requesting them countless times, the charging socket had no power. This is exactly why I hesitate to book through RedBus. 😓🚌🔋

@rraj90093 Hi Rahul, one of our team members will reach out to you as soon as possible. Please allow us some time to get connected. ^Pooja

"I am facing a serious issue with my booking and . Maine pehle bhi customer care se contact karne ki koshish ki thi, par ab mera call nahi lag raha hai. Aisa lag raha hai ki mera number block kar diya gaya hai. This is very frustrating. @redBus_in

@TEJASWI06796145 Hello Tejaswini, thanks for reaching out. This concerns us indefinitely, bus operators are responsible for timely maintenance of the buses. Kindly DM your ticket details and one of our team members will personally connect with you. ^Jigme twitter.com/messages/compo…

@redBus_in see how is the bus condtion See the window dirtty No clean window dirty curtain Kindly check with this @ConsumerHelp_ @ConsumerReports

@BhabaMis Hey there, thanks for reaching out. We regret to hear about the inconvenience and want to assist you promptly. Could you please DM your registered contact number or ticket number with us so we can investigate further? ^Jigme twitter.com/messages/compo…

@redBus_in Hi, I booked 5 tickets from Srisailam to Bangalore. My destination was Electronic City, due to bus breakdown in between around 4 am early morning we waited till 6 am, finally at 6:30 they arranged one local bus to drop us. However they dropped us in KRpuram .

@mannika14 Hi Mannika, we deeply regret any issues you've faced during this process. Please check the email we’ve sent for more details and reply if you need further assistance. We’ll be happy to help. Have a great day! ^Pooja

@Ankit0Goyat @redBus_in Absolutely 💯 correct

@redBus_in if you are so good in services why you have switched off your comments. Kindly reply

@kundurakes92 Hi Rakesh, we deeply regret any issues you've faced during this process. Please check the email we’ve sent for more details and reply if you need further assistance. We’ll be happy to help. Have a great day! ^Pooja

@redBus_in @prakashsangam Unexpected response from red bus. They are not willing to take any responsibility if customers booking is cancelled from their or operator side . Why customer has to pay 2x, 3x amount more where customer has no fault

This is a pathetic experience from @redBus_in . I booked a ticket for Siliguri on 10th April now bus operator said they cancelled the booking for their issue. Neither red bus helped nor the operator. Operator asked me for extra money for alternative @prakashsangam

@AnnamalaiMurthy We heard you and we wish to have this resolved at the earliest. Please help us with the abovementioned details over the DM for prompt assistance. ^Jigme

@redBus_in Kindly refund or reschedule the ticket.

@redBus_in Booked a bus ticket via redBus with Navkar Travels, but mistakenly selected wrong date. No option to reschedule or cancel, & no support from either side. This is very poor customer service. Kindly help resolve this issue. #CustomerSupport #redBus

@AnnamalaiMurthy Hi Annamalai, thanks for reaching out. We regret learning about your concern and wish to look into this matter for you. Please DM your registered contact number or ticket number so we can address this promptly. ^Jigme twitter.com/messages/compo…

@redBus_in Booked a ticket from Ahmedabad to Barmer via redBus with Navkar Travels. I selected wrong travel date by mistake and requested help, but neither redBus nor the operator is supporting with reschedule or cancellation. Need urgent help to travel. #redBus #CustomerSupport

@acursed_world Hello Harshith! We appreciate your time on the call. Your concern has been fully addressed, and we’ve sent further details via email for your reference. Our priority is to serve you better. Best regards, ^Jigme

@redBus_in Shared you the details in the DM.

My bus from Bangalore to Hyderabad National Travels NTS was cancelled without any prior notification. I only found out via live tracking. @redBus_in Tried to contact the driver around 50 times, no response. @BitlaSoft Amazon Pay ID: 403-9306667-4120308 @amazonpay @amazonIN

@Arpitsh29038199 Apologies for the typo, Arpit! The refund was successfully initiated on 01-04-2026, from our end and usually takes 5-7 bank working days, excluding weekends. The details have been shared with your registered email address. Kindly take a look. ^Jigme

@redBus_in July 1 , 2026 .......how high are you ?? And kindly re-share the email

Pathetic service by @redBus_in I tried rescheduling my journey many times but to no avail After contacting the customer care they advised to do it once again through website but again the same issue "try after sometime" Then after trying fr 1 hour the rescheduling time end up

@The_AdityaJain Hello Aditya, thanks for reaching us and sharing the details. We regret the inconvenience caused and wish to look into the matter for you. Our team is examining the details and will personally connect with you for assistance. ^Jigme

Hi @redBus_in my case #32296184 is still not addressed. I hope you 48hrs eta is over. Didn’t received any calls from your side. I paid for the journey that I havens travelled.

@sameershah98 Hi Sameer, thanks for reaching out. We regret the inconvenience caused. Bus cancellations are certainly unforeseen situations and redBus has limitations on such matters. Kindly DM your ticket details and one of our team members will personally connect with you. ^Jigme twitter.com/messages/compo…

@redBus_in hi. I booked some tickets in one of the bus through your app. Now the operator is saying the bus is cancelled. But on your app it says its delayed by 2 hrs. Now in this scenario i cant travel. Kindly help

@kundurakes92 @prakashsangam with an appropriate resolution. ^Pooja (3/3) twitter.com/messages/compo…

@kundurakes92 @prakashsangam operators are not supposed to demand additional charges beyond the confirmed booking. We will have this matter checked with the operator on priority. Kindly share your booking ID and registered contact number via DM so that we can investigate this further and assist you (2/3)

@Arpitsh29038199 take a look and let us know if you need any further assistance. ^Jigme (2/2)

@redBus_in Still not received the refund as assured

@Chiranjibi2111 Thank you for your cooperation. The refund has been initiated, and the complete details have been sent to your registered email address. Feel free to reach out if you have any questions. ^Jigme

@redBus_in Hey I booked a bus from Visakhapatnam to Bhubaneswar for Travel on 26.03.2026(booked on 25.03.2026) Which was canceled on 26.03.2026. But you have not refunded. When asked to the provided contact, he says redbus will refund in 15 days. But no refund till now.