Tan

131 posts

Tan

Tan

@ssezerium

Shopify Expert | App Developer & Partner

Beigetreten Ocak 2025
89 Folgt164 Follower
Tan
Tan@ssezerium·
@liam_at_shopify would be great if we are able to access store website without password when our apps are installed
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Tan
Tan@ssezerium·
Shopify merchants can password protect their storefront which is fine but it’s a pain for app developers. We need access to test things and getting that password from merchants is often difficult or unclear. Would be great to have an easier way to access stores @ShopifyDevs
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Tan
Tan@ssezerium·
Nice to see new blood joining the Shopify ecosystem, but copying a design and expecting to make money is not the way at all. If you do not spend most of your time finding merchants who need your app, then you will just waste your time
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Tan@ssezerium·
@geongeorgek They can argue with AI for sure😂
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Geon George
Geon George@geongeorgek·
@ssezerium If you wanna automate a lot of support give superrelay a try. Ai creates Tickets instead of live chat support all the time
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Tan
Tan@ssezerium·
$5/month app users expecting $5000/month support energy is unmatched. 😭 We build apps, fix bugs, answer tickets, and apparently teach reading comprehension too.
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Tan
Tan@ssezerium·
@GoranCulibrk I kindly request to Shopify pay our health care. This kind of stuff feels like it’s reducing my lifespan 😄
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Goran Ćulibrk
Goran Ćulibrk@GoranCulibrk·
Similar thing. We've had a customer who found the app too expensive. It surprises me that everyone expects a free solution, while at the same time people are aware of their own unit economics. For growth customers, initial cost for us is 2 to 3 months of subscriptions, yet it comes too expensive. Strange times.
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Tan
Tan@ssezerium·
@marcSaaS We got around 15-20 reviews monthly but Shopify new archive review feature took us back that’s why it took 10 months total
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Marc
Marc@marcSaaS·
@ssezerium Congrats! How long did it take?
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Tan
Tan@ssezerium·
Happy to share that we’ve reached 100 reviews, all with a 5-star rating! Next achievement 200 reviews 💪🏼
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Tan@ssezerium·
@Sylvain_Lin - Fast support - Start the conversation friendly not like operator - Ask review with your name (could you give a review with my name 🙏🏼) - Never give up to ask review.
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Sylvain Lin
Sylvain Lin@Sylvain_Lin·
@ssezerium Nice what are your best tips to get these reviews ? Do you ask them when you are hundred percent sure it will lead to a 5 star ? or you never ask ?
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Tan
Tan@ssezerium·
@aporiabuilds We got around 15-20 reviews monthly but Shopify new archive review feature took us back that’s why it took 10 months total
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Aporia
Aporia@aporiabuilds·
@ssezerium Awsome How long did it took to make
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Tan
Tan@ssezerium·
@disladd Çok pahalı bu arada
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dislad
dislad@disladd·
Amsterdamda bi üniversiteye burs kazanırsam kaydolabileceğimi bu yüzden depozito ücreti icin bursun açıklanmasıjı bekleyebilirler mi diye mail attim. Ya zaten Amsterdam cok pahalı sen siktir et minvalinde bi dönüs yaptilat
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Tan
Tan@ssezerium·
Recently, we noticed that our server CPU was constantly hitting 100 percent. After investigating, we discovered that the server had been infected with malware running crypto mining processes. No matter how many times we cleaned it, the issue kept coming back. Eventually, we found that the exploit was coming through a site built with Vercel AI, so we took the site offline. Three days later, Vercel emailed us and confirmed that the problem was caused by a vulnerability inside Next js. For anyone using Next js, I highly recommend checking the security bulletin shared by Vercel: vercel.com/kb/bulletin/se… Stay safe and keep your infrastructure monitored and updated.
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Tan
Tan@ssezerium·
Sometimes you give without expecting, and messages like this make it all worth it
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Tan@ssezerium·
Or the other fix is running ‘npm run build — —watch’ but vite refresh won’t work
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Tan
Tan@ssezerium·
I started to get CORS error on my development after I restart my laptop. I researched about that and all AI gave the same useless answers. I think something is change on Chrome or protocol side and I was only able to bypass it via running chrome with —disable-web-security tag. Has anyone struggle the issue these days?
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Tan
Tan@ssezerium·
@DsMatie I agree! But people can lie, so don’t feel happy immediately after a customer says “I will.” 😅
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Mat De Sousa
Mat De Sousa@DsMatie·
This process has been the most powerful to get reviews from users: 1. Acknowledge the problem immediately (“Okay I’m checking,” “We’ll fix it asap”). 2. Investigate transparently, sharing progress with micro-updates. 3. Collaborate live and make the user part of the solution. 4. Fix the issue visibly so they can see it work. 5. Celebrate the win with warmth and excitement. 6. Ask for a review during the emotional high. So basically: Fast ownership and “asap” confidence. Constant communication that feels human. Deep explanations that teach. Collaboration that builds trust. And perfect timing when you ask.
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Tan
Tan@ssezerium·
That’s the answer! You can add your branding and make customers contact you if they want it removed, then kindly ask for a review during the conversation :)
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Tan
Tan@ssezerium·
I’ve seen many Shopify apps add their branding inside the store and then ask merchants to contact them to remove it “for free” and usually to get a review in return. Curious… is that even legal or allowed by Shopify’s policies? 🤔
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Tan
Tan@ssezerium·
@gilgNYC I reported it, I will share the result here. Thank you Gil
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