Total Wireless

@PatSpringleaf2 Hi Pat! I am so sorry you’re dealing with this. I’d love to help get this resolved for you quickly, so we can get your phone back up and running! Could you send us a DM ?

@totalwireless sucks! I paid my bill but they still haven't reactivated my service. Their automated system is no help at all and it's impossible to talk to a person. Their garbage company is about to lose a customer.

We’re truly sorry to hear about this experience. This is definitely not the service we want for our new members. We want to review those bonuses and discounts with you right away to make sure they are applied correctly. Please send us a Direct Message with your phone number and account details, so we can investigate and get this resolved for you immediately!

@totalwireless I've had a lot of phone services in my life this is literally the worst one ever and they lied about every bonus and discount they would give me for being a new joiner I haven't got any of that shit . My bill hasn't dropped up and deducted at all.

@eriklvsmbs Since you're on the move, let's try a few quick fixes to see if we can clear up that audio and connection, so please send us a DM here. We look forward to hearing from you soon!

On the bus this morning. @totalwireless my Moto 6 phone still isn't working right (no lube in microohone this time) @KremlinRussia @mfa_russia @al_jazirah @PressSec @MiskKSA #BTS_ARIRANG #Iran #Yeralti

@eriklvsmbs It sounds like things are still pretty bumpy with your Moto G6, and we want to make sure we get your service, and that microphone back in working order, so you can get through your commute without the hassle.

@HeidiAnn73 Hello! Thanks for reaching out to us. We are sorry to hear about the signal issues you're experiencing! Please contact us via social media, so we can provide further assistance.

@totalwireless My phone is stuck in SOS only can text everyone except you guys

We truly value your feedback and are genuinely sorry to hear that your experience with a Motorola device hasn't met your expectations. As your service provider, we want to ensure you have a reliable connection and a device you love, so please reach out to us via DM so we can look into your specific concerns and explore how we can make this right for you.

@MotorolaUS @totalwireless All of you customer friends are requested not to buy Motorola mobile phone even by mistake. The service of Motorola phone is very bad. Motorola phone is the worst phone.

The new moto g power - 2026 is here with a stunning design and durability you can count on👏 Get yours now at @totalwireless 🎉 Shop sale: bit.ly/4rfP2Gt

@hartmank48 Hi! We are very sorry to hear about your negative experience at one of our stores. We have sent you a direct message so we can assist you. Please check your inbox.

@Zeeshan56168064 We're sorry to hear about this display issue on your phone. Kindly send us a DM so we can help you resolve this issue.

@MotorolaUS @totalwireless After a recent software update on my Motorola Edge 30 Ultra, a green line appeared on the display without any physical damage. This is extremely disappointing from Motorola. Based on my experience, I would not recommend anyone to buy Motorola phones until this issue is properly

Hi. We are so sorry to hear that you feel this way regarding our customer services, this is not the kind of experience we aim to provide you! We would love for you to give us a chance to make things right for you. Please do not hesitate in reaching out to us by sending us a DM. We will be happy to assist you!

WoW @totalwireless , you suck! This is a company that I have mostly enjoyed the quality of service at a very competitive rate. However when a conversation with a customer service representative begins with we appreciate you being with us for quite a long time & ends with JK FU!🤯

@Cobuttley We totally understand your concern to get this resolved for you please send us a private message in that way we can follow up your case and get this resolved for you. Thank you!

@totalwireless I want compensation for the inconvenience you have caused me! The problem was fixed but I was without service AGAIN! After paying my bill! Here is my complaint and ticket number! How are you going to compensate me?

Good morning to everyone except the incompetent DEI hires @totalwireless and all those THAT eat children and all those THAT don't know if they are a boy or a girl... everyone else, I wish you a good day!

@Zeeshan56168064 Thanks for your feedback! We really appreciate you sharing those comments with us. Please send us a DM so we can look into this issue further and provide you with personalized information regarding your account.

@MotorolaUS @totalwireless Motorola mobiles so bad product after sell sarvice missing may mobile motorola edge 30 ultra display green line issue no physical demaz only software update rezon motorola service center no response

The new motorola razr FIFA World Cup 26™ Edition features an iconic design that’s crafted for champions🏆Get yours now for $249 when you switch to @totalwireless 💚⚽ #razr #MotoFIFA #FIFAWorldCup #WeAre26 Buy now: bit.ly/3OmCyPn

@AJMMABJJ Hi! Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced. Please send us a DM on social media, so we can assist you immediately!

@ufc @totalwireless The TOTAL sticker on the analyst and commentator mic piece is just ridiculously tacky.

.@totalwireless is the proud partner of UFC and now part of the commentator desk every fight night! Total Wireless Official Wireless Partner of UFC.

@anime_fan97 Hello! Thank you for your feedback. I sincerely apologize for the inconvenience you’ve experienced. Please send us a DM, so we can assist you and resolve this immediately!

@totalwireless add a "pay with wallet funds" to your app I've been trying to reactivate my plan/line and there's no damn option for it and I've tried customer support they didn't help bc they said "you've already redeemed this pin" like ik I did let me reactivate my plan/line

@PreetiRajHada Hello! I sincerely apologize for the delay regarding your refund. Since it has been over 60 days, please send us a direct message through our official social media channels so we can initiate a formal status investigation for you.

@totalwireless @totalwireless still my money is not returned back. Do you really care about your customers? Please refund my money back. It’s limit now, more than 2 months but you still not giving money back. Escalate this and return money #CustomerService #Refund #Help #Support #Frustration

@totalwireless Hello Team, I bought a phone from TotalWireless but returned it your warehouse through UPS soon on 9th Dec. But there is no update on refund after so many days. Please help me to get my refund back. #Transparency #Refund

@PreetiRajHada I am truly sorry that the dates you were given have passed without your refund arriving. I want to personally look into this right now to see exactly where the hold-up is. Send us a DM here!

Hello @totalwireless I am really frustrated. First I have been told that my money would be back by 20th Jan then 5th Feb and it’s 7th Feb today still no positive response from you. Please please please refund my money back. #scam #notransparency #waitingforrefund

I am incredibly sorry to hear about this frustrating experience with your upgrades. This is certainly not the standard we strive for, and I want to make sure your issues are corrected immediately. Please send us a DM so we can investigate those tracking notifications and resolve this.

They have ripped me off three times now, stating that they have not received my phones when I do my upgrade. First they sent me a notification saying that they received my phone. Then they started charging me saying they had not received my phone. I called them back. They hunted my phone down or at least that’s what they said. They then reinstated my discount. Then they took it back again. I called them a third time they reinstated it again then they remove the discount again, saying they had not received the phone. 😡 they did this very same thing to my son’s phone. Now they are doing it again to me after I just purchased an iPhone 17. My older son just purchased an iPhone 17 and they are doing the same thing to him. Either their employees are stealing from them or they are just scam. Artists. Either way they don’t give a crap about their customers. 😡😡😡😡😡😡😡😡

Not only is @totalwireless by @Verizon horrible service, but I had to pay $9.80 to ship their phone back!

@zippypuke Hey there! We want to help you with all you need. We're constantly striving to improve our services, and your feedback is incredibly valuable to us. To continue assisting you, we are going to send you a private message.

To anyone seeking a cellphone service! DO NOT GO TO @totalwireless by @Verizon ! They have horrible customer service! DM me for specifics!

@zippypuke Hi! We've just sent you a direct message to help you.

@VerizonSupport I've been trying to activate a new phone I ordered from @totalwireless by @Verizon for my wife since 3PM & it is still not activated! They outsource their support to INDIA & it's absolutely horrible!

Think about this! I bought a new phone & asked @totalwireless by @Verizon to switch my number from my old phone to the new phone at 3 PM ! IT'S now 7:15 PM & this request still has not been done! Horrible Customer Service!

@zippypuke Hi! Thank you for your feedback. I apologize for the misinformation regarding your number portability. Please send a Direct Message to any of our social media channels, so we can assist you further.

Now listen to this! I ordered a new phone for my wife from @totalwireless by @Verizon . When I called to activate the new phone they told me I couldn't keep the same phone number! Never buy @totalwireless by @Verizon ! Waste of money!