Verizon Support

@Mike_Santulli 👋Hey Mike, thanks for reaching out. I'm sorry to hear you've been struggling with your discounts since you submitted them over a month ago and that you're considering returning to Optimum. We're here to assist you tonight. Use this link to reach us in DM for support. 🙂^RME x.com/messages/compo…

@Verizon i have ZERO problem going back to them. You’re charging me $100 a konth when your representativr said it would be fifty when i submitted my documents and i submitted both a month ago. Be. Conpany of your word your wireless lie to people and are arrogant and rude.dont be

@hbkid718 You're welcome Darren I hope you have a great rest of the night and a terrific work week too. 😀^RME

@VerizonSupport Thanks.

Sorry for the delay, I lost my cable & was on chat with Verizon trying to fix it but they couldn't fix it, so I won't have cable on my TV until a technician looks at it tomorrow afternoon. #DBTVTWEETS

It is incredibly frustrating to constantly deal with those interruptions when you just want a quiet phone. Let's look into this together. We can double-check your current settings together to make sure everything is set up at optimal as possible to help prevent these issues. I have sent you a DM for further assistance. -Sean

im actually irritated though bc @Verizon don’t do a good job at blockin the scam/spam stuff 🙄

@stephliveslife Oh no, that is definitely not what we want to hear. We always aim for a great experience, so I'd love to look into what happened today and see how we can make this right. I have sent you a DM for further assistance. Let's figure this out together. -Sean

@iGotSoldAgain Ten days is entirely too long to be left waiting in the dark with slow upload speeds. I am taking personal ownership of this to check the exact upgrade timeline in your neighborhood right now—meet us in the DMs." -Cynthia x.com/messages/compo…

impatiently waiting for verizon to fix whatever they did with their "upgrades" in the area that completely tanked my upload speeds. 10 days in now. they told me I just have to wait with no idea when it'll be fixed

@MetalXMeta That's really great news! I'm so happy to hear that you're already hit the metal guitar solo to join us!😎 If you ever need any help down the line, we've got you on social media. ^RME

@VerizonSupport Oh we’re locked in already

Finally after a whole damn week Yall could have knocked this out days ago, I called it from the beginning that the amp was the issue 🙄 @Xfinity

@MetalXMeta That's great to hear, MetalXMeta! It seems you're making a smart move from Xfinity to Verizon Fios soon. When you're ready to sign up, just DM us. We're here to help with your order 7 days a week. 🙂 ^RME x.com/messages/compo…

@Quakasaurus @Xfinity Who the hell knows man Verizon will be here in a few days to drop a fiber line and then it’s PEACE OUT ✌️

@cann3dham Give us a quick follow and send us a message. -Jazzy x.com/messages/compo…

@VerizonSupport How do I do that

@VerizonSupport I transferred from att of am trying to and have spent hours trying to fix y’all tech support fuck iOS - I’ve never had so many issues trying to switch providers

@Maelsse We would absolutely love to welcome you to the Verizon family! Whenever you're ready to make the move, slide into our DMs. spr.ly/6017BErTvH -Jazzy

Xfinity really has provided no information on this outage other than it’d be fixed “ASAP” while Verizon is already back in service… I’m switching

@Shineon409000 10 years is awesome! Making sure you get the support you need is our priority especially with a device you don't have. Send us a DM, we can start now. -Kaye x.com/messages/compo…

@VerizonSupport My account has a phone I never received that was somehow ACTIVATED and is being charged to my account and your Support faked they were helping me for an hour! Then dropped me. I have 8 lines and have been a customer for 10 years! Pathetic!

@gingabebe You shouldn't have to keep track of equipment that was already sent back and we need to make sure you're being charged for the correct number of Home Internet gateways. Please send us a DM so we can help with your billing. -Lauren

@VerizonSupport Please tell me why I am getting emails and notices to return equipment that was returned in May? Customer service even verified it as somehow an agent signed me up for 2 home internet lines. What an ordeal, being told the bill would right itself, no it did not.

@tavoandshanna I'm on it. I want to ensure that you have a consistently great signal and service instead of for just two weeks. It's my priority to turn this around for the long haul as we would never want to lose you. I have sent you a DM to fully assist you. -Sean x.com/messages/compo…

@VerizonSupport I've done this many times. Got better for 2 weeks and now my Verizon phone loses signal completely while my @Mintmobile goes strong with 5 bars. Why you ask? Why 2 phones? Because @Verizon is absolutely #unreliable

@VerizonSupport @Verizon what good is to be sponsoring the world cup if you can't get your act together? NOW im not only losing interest but calls too. #pathetic give a good offer @TMobile @TMobileHelp and I'll go back with you

Oh no, having to call in three times without getting your hotspot working is incredibly frustrating! Let's get this turned around. I'd love to personally look into your account to see why we're hitting a wall with adding that feature or changing your plan. Please send us a DM so we can securely access your account and get this sorted out together!" ~Jorge

@VerizonSupport Can someone from Verizon please fix my issue of getting hotspot. I called the Verizon Customer Service like 3 times and spoke with 3 different people and technical team too. But they still can’t add a personal hotspot to my line or even change my plan Thank you

@PrisonRight We can assist with your esim activation issues. Join us a DM to get started. -Kaye x.com/messages/compo…

@VerizonSupport bro I just paid for an esim on my phone and it's not even sending me anything to activate and the customer service number is no fucking help

@Johnnyreb242 Billing surprises are the worst, especially for a line you already closed. Let’s take a look at the math and fix this for you. I will get to the bottom this and have sent you a DM for further assistance. -Sean x.com/messages/compo…

@Verizon having a billing issue. I was charged for service on a line I cancelled. Please help.

@Soreechay14 ...I'll be here through 8 PM tonight. Just send a direct message and we can work from there. ^BVW

@VerizonSupport Sorry no. I’m trying to login to the Gotham sports app on my phone or my Apple TV but the Verizon authentication is not working.

@VerizonSupport it’s been two months and I still cannot successfully login with my TV Provider to watch the Yankees. When is this issue going to be resolved? I’m paying for a service that I can’t use.

Thank you for the information, Justin. Although we are expecting this to be resolved in a few more days, I would be happy to track this for you if you have about 5 to 10 minutes to spend with me. I see that the game is top of the 5th, right now. If now is not a good time, I'll be on duty through 8 PM tonight. Again, I would be more than happy to track this for you. Just send us a direct message and we can work from there. ^BVW

@CodySagert While we're pushing for better coverage in Sharps Chapel, our digital troubleshooting tool verizon.com/support/device… is the best bet for an immediate tune-up. Send us a DM if that doesn't help. -Jazzy

youtu.be/B5460HzRoqc?si… @Verizon Please put better signal in sharps chapel Tennessee! one pissed off customer