Verizon Support

@little1618king Can you please join me back in the DM or secured chat please? *Stephany

@VerizonSupport I just would like my service restored and I promise I will pay my normal bill plus the 99$ on the 1st

@Verizon I've been a paying customer for about a year and a half. There has been a charge of $299 on my account for weeks now. I've called multiple times and each time I was told it was going to be removed. To make matters worse my line got such off. Please fix this as there is no reason for me not to have a phone. I paid my bill..

@little1618king Hey, Ryan please join us back in the DM to continue. Are you ready to get your credited added? *Stephany x.com/messages/compo…

@little1618king We hear you, and we want to get this sorted out right away. We see how important it is to keep your line active and clear up that $299 charge once and for all. Furthermore, we've sent you a DM, so we can securely access your account details and fix this for you. *Michelle

@Moonlight_Tech Spending three hours stuck in a chat transfer loop without getting help is incredibly frustrating. We want to take ownership and turn this experience around for you. Please send us a direct message, so we can step in and get this sorted out. 🤗 *Dameon

@VerizonSupport tell me why I was in chat support for 3 hours getting transfered back and forth between departments and never getting any help? Never using Verizon again thanks to incompetent customer service and support.

@MissusBuzzkill I definitely want to make paying your bill simple, not a headache. Let's bypass the automated system entirely and get this payment processed for you right now. Send a DM to begin. -Cynthia x.com/messages/compo…

@Verizon Your automated system is NOT working … unable to pay ya !

@Mike_Santulli 👋Hey Mike, thanks for reaching out. I'm sorry to hear you've been struggling with your discounts since you submitted them over a month ago and that you're considering returning to Optimum. We're here to assist you tonight. Use this link to reach us in DM for support. 🙂^RME x.com/messages/compo…

@Verizon i have ZERO problem going back to them. You’re charging me $100 a konth when your representativr said it would be fifty when i submitted my documents and i submitted both a month ago. Be. Conpany of your word your wireless lie to people and are arrogant and rude.dont be

@hbkid718 You're welcome Darren I hope you have a great rest of the night and a terrific work week too. 😀^RME

@VerizonSupport Thanks.

Sorry for the delay, I lost my cable & was on chat with Verizon trying to fix it but they couldn't fix it, so I won't have cable on my TV until a technician looks at it tomorrow afternoon. #DBTVTWEETS

It is incredibly frustrating to constantly deal with those interruptions when you just want a quiet phone. Let's look into this together. We can double-check your current settings together to make sure everything is set up at optimal as possible to help prevent these issues. I have sent you a DM for further assistance. -Sean

im actually irritated though bc @Verizon don’t do a good job at blockin the scam/spam stuff 🙄

@stephliveslife Oh no, that is definitely not what we want to hear. We always aim for a great experience, so I'd love to look into what happened today and see how we can make this right. I have sent you a DM for further assistance. Let's figure this out together. -Sean

@iGotSoldAgain Ten days is entirely too long to be left waiting in the dark with slow upload speeds. I am taking personal ownership of this to check the exact upgrade timeline in your neighborhood right now—meet us in the DMs." -Cynthia x.com/messages/compo…

impatiently waiting for verizon to fix whatever they did with their "upgrades" in the area that completely tanked my upload speeds. 10 days in now. they told me I just have to wait with no idea when it'll be fixed

@MetalXMeta That's really great news! I'm so happy to hear that you're already hit the metal guitar solo to join us!😎 If you ever need any help down the line, we've got you on social media. ^RME

@VerizonSupport Oh we’re locked in already

Finally after a whole damn week Yall could have knocked this out days ago, I called it from the beginning that the amp was the issue 🙄 @Xfinity

@MetalXMeta That's great to hear, MetalXMeta! It seems you're making a smart move from Xfinity to Verizon Fios soon. When you're ready to sign up, just DM us. We're here to help with your order 7 days a week. 🙂 ^RME x.com/messages/compo…

@Quakasaurus @Xfinity Who the hell knows man Verizon will be here in a few days to drop a fiber line and then it’s PEACE OUT ✌️

@cann3dham Give us a quick follow and send us a message. -Jazzy x.com/messages/compo…

@VerizonSupport How do I do that

@VerizonSupport I transferred from att of am trying to and have spent hours trying to fix y’all tech support fuck iOS - I’ve never had so many issues trying to switch providers

@Maelsse We would absolutely love to welcome you to the Verizon family! Whenever you're ready to make the move, slide into our DMs. spr.ly/6017BErTvH -Jazzy

Xfinity really has provided no information on this outage other than it’d be fixed “ASAP” while Verizon is already back in service… I’m switching

@Shineon409000 10 years is awesome! Making sure you get the support you need is our priority especially with a device you don't have. Send us a DM, we can start now. -Kaye x.com/messages/compo…

@VerizonSupport My account has a phone I never received that was somehow ACTIVATED and is being charged to my account and your Support faked they were helping me for an hour! Then dropped me. I have 8 lines and have been a customer for 10 years! Pathetic!

@gingabebe You shouldn't have to keep track of equipment that was already sent back and we need to make sure you're being charged for the correct number of Home Internet gateways. Please send us a DM so we can help with your billing. -Lauren

@VerizonSupport Please tell me why I am getting emails and notices to return equipment that was returned in May? Customer service even verified it as somehow an agent signed me up for 2 home internet lines. What an ordeal, being told the bill would right itself, no it did not.

@tavoandshanna I'm on it. I want to ensure that you have a consistently great signal and service instead of for just two weeks. It's my priority to turn this around for the long haul as we would never want to lose you. I have sent you a DM to fully assist you. -Sean x.com/messages/compo…

@VerizonSupport I've done this many times. Got better for 2 weeks and now my Verizon phone loses signal completely while my @Mintmobile goes strong with 5 bars. Why you ask? Why 2 phones? Because @Verizon is absolutely #unreliable

@VerizonSupport @Verizon what good is to be sponsoring the world cup if you can't get your act together? NOW im not only losing interest but calls too. #pathetic give a good offer @TMobile @TMobileHelp and I'll go back with you