Kerugoya Medical Centre is the kind of facility that makes people lose faith in SHA. Patients walk in, get pre-qualified under SHA, then are still charged the full amount out of pocket. At the same time, the facility proceeds to claim reimbursement from SHA. This is not just malpractice. It is exploitation. Ukora has now been verified on record. Action will follow. Because beyond policy and systems, there must be something called humanity. This will stand as a painful example to such hospitals. What annoys me is that one of the victims who reached out via FB inbox, with evidence, even had to sell a cow to access treatment, yet SHA was paying everything. Apana, this is wrong.

@OleItumbi SHA has always frustrated many, I just can't imagine how it was frustrating for my mother in law, it will always be the biggest brander for this Ruto Rigathi regime

@okenagwa_ @OleItumbi SHA or the healthcare facilities stealing from patients and charging SHA simultaneously? SHA doesn't run billing offices of the hospitals.