Deezer Help

Les problèmes d’accès au compte et de paiement sont résolus ! Si nécessaire, veuillez vous déconnecter puis vous reconnecter à votre compte. Merci pour votre patience et compréhension.

@PiptonLemon @PiptonLemon, thank you for your message. Please contact us here dzr.fm/ContactSupport and tell us the email address associated with your Deezer account so that we can assist you.

@DeezerHelp LOSERS YOU LEAKED MY PASSWORD ALL OVER THE NET I HOPE EVERYONE CANCELS THEIR DEEZER SUBSCRIPTION

@maxouchab @Deezer Bonjour, Merci d'avoir contacté le support Deezer. Je suis désolée que vous n'ayez plus accès à votre compte Deezer. Pourriez-vous m'indiquer si ce problème survient sur Deezer via votre téléphone ou votre ordinateur ? Merci😊️

@Deezer @DeezerHelp quand je lance une musique y'a des sons parasites systématiquement

What was your favorite win last night? #Oscar #Oscar2026

@MaLLBecK_ Hello, thank you for reaching out could you please send us a direct message so that we assist you better. Regards

@DeezerHelp perdi acesso ao e-mail principal da minha conta Deezer, é uma conta no plano Premium, quero continuar com a mesma conta, preciso trocar apenas o e-mail de Login, já tentei de todas as formas, preciso de ajuda..

@NobleNjeri @Deezer I'm happy everything is fine now. Let me know if you have any problems.

On a rainy Monday morning, you decide not to work? It best be my Safaricom network and not your servers. I need 😫 to survive my remaining 5 hrs at work please. @DeezerHelp @Deezer

@NobleNjeri @Deezer Hello Njeri, Thanks for contacting us! Please send us: 2. The email linked to your Deezer account. 4. A short description of the problem or request. This will help us check your account and assist you better.

@martinmyburgh @Deezer @DeezerBR Hello Martin, Thank you for contacting Deezer support. I really want to help you with the issue however could you please provide more details about the issue you're experiencing? The more information you can share, the better I’ll be able to assist you.

@Deezer @DeezerHelp @DeezerBR reverbnation.com/open_graph/son… is made with love

Any track from sheismishka.com has all of my heart within #mishkaishome @jacarandafm be sure to look after her while I work

@nag4551 thank you for reaching out to Deezer Support.  Please note that you request was received and we are working on it as soon as possible. Regards

@JTNetto , obrigado por nos contatar. Por favor, envie-nos uma mensagem direta ou um e-mail para support@deezer.com para que possamos ajudá-lo.

@DeezerHelp mudou toda a configuração do meu Deezer. Não consigo acessar minha conta. Não consigo acessar minha playlist

@sms_mario Thank you for your message. I am sorry to hear about the situation. For further assistance please reach us via email (support.deezer.com/hc/requests/new), You can as well send to us a direct message on Twitter. Thanks

@DeezerHelp Why, tell me why its takes forever for my songs. That one's that are downloaded for offline listening, take 2 minutes to start playing. But a song i never played or downloaded plays instantly? Tell me why it does that.

@sakan110604 @Deezer @bts_bighit @HYBEOFFICIALtwt thank you for the feedback. The Direct Message is well received. Thank you

@sakan110604 @Deezer @bts_bighit @HYBEOFFICIALtwt thank you for contacting  Deezer Support. could you please send us s a direct message or send us an email via   support.deezer.com/hc/requests/new  so that we assist you. Regards

@streambtsmexico @Deezer thank you for reaching out please  send us an email at  support@deezer.com so that we assist you. Thank you

Hi @DeezerHelp @Deezer We noticed that a song which does not belong to 'Jung Kook' is currently being credited on his profile. Could you please review and correct this issue? Jung Kook profile: 🖇️[link.deezer.com/s/32exdE5qTFtE…]

@angel_misdias Great suggestion! We’ll pass this idea to our product team, as clearer audio quality details would definitely improve the experience.

@DeezerHelp show each album’s audio quality (e.g. 16-bit/44.1 kHz or 24-bit/192 kHz) in the app. Bitrate alone isn’t quite the same. Would be a great little improvement! 🫶

@streambtsmexico @Deezer thank you for reaching out. Could you please send us a direct message so that we assist you or send us an email via   support@deezer.com  . Thank you

@BeBeLiNuXx @Deezer @DeezerFR je n'ai pas encore reçu votre message privé. Pourriez-vous me donner une adresse e-mail pour vous joindre ?

@Deezer @DeezerFR @DeezerHelp Petite erreur à signaler : "soldier game" est un titre interprété par la chanteuse japonaise Ado, mais il est actuellement rattaché à la mauvaise fiche artiste. 🎧 Le titre : link.deezer.com/s/32aaqF88geeW… ✅ La bonne fiche artiste : deezer.com/fr/artist/1211… Est-ce possible de corriger SVP ? Merci !

@BeBeLiNuXx @Deezer @DeezerFR , pourriez-vous s'il vous plaît m'écrire en privé ?

@younesdz682 @DeezerFR Bonjour Younes, Je suis désolé pour cette erreur. Je viens de vous faire parvenir un email, pourriez-vous y répondre, s'il vous plaît ?

@DeezerFR @DeezerHelp, j'ai un bug de facturation inacceptable (Ticket #8447377). Votre système m'envoie un mail disant "paiement échoué", mais j'ai bien été débité de 11,99 € ! J'ai résilié moins de 24h après. Votre support tourne en rond. Un responsable peut-il enfin agir ?

@neubersoarez5 , lamentamos o inconveniente causado. Por favor, envie-nos uma mensagem direta para que possamos ajudá-lo.

@DeezerHelp Venho por meio deste informar que realizei o pagamento da assinatura do Deezer Premium no dia 01/01/2026, às 15:11. No entanto, até o momento — 02/01/2026, às 21:30 — o serviço Deezer Premium ainda não foi ATIVADO em minha conta.

@dj_madre2695 thank you for reaching out to Deezer Support. Could you kindly send us a direct message so that we better assist you.

@DeezerHelp Deezer help me bust a nut

@757ASE @Deezer I have sent you an email with the required information. Please respond to it

@DeezerHelp @Deezer is this help for Deezer creators as well? I’m having trouble with my metadata synced to the wrong artist! I sent an email to support as well