Electricity Company of Ghana Ltd

@Jaydevop We sincerely apologise for the inconvenience. Please share your meter number, amount, transaction ID and momo number via dm for assistance.

@ECGghOfficial I bought prepaid and it's been pending for hours, no reversal too. Is that the new strategy to take people's money? @ecg

@Redox220 We sincerely apologise for the inconvenience. Please share your meter number via dm.

@ECGghOfficial @ECGghOfficial my purchase attempts are all failing even though my account is debited. I've been calling your help line but to no avail as well

@ECGghOfficial Why did u take ACCRA NEWTOWN light please? We dey buy light and we no fi use am. Thieves

@iameyram Dear valued customer, please share your contact number and a screenshot of the response you are getting via dm.

@ECGghOfficial I'm unable to buy prepaid with the app. It keeps asking for an update, but there is no update on the playstore. What should I do.

@AkellAmbani Dear valued customer, please report the issue at the district office for assistance.

@ECGghOfficial … meanwhile the meter is not connected, please kindly check and revert on this

@addai61656 We sincerely apologise for the inconvenience. Please share your contact number and location with a nearby landmark via dm for assistance.

@ECGghOfficial @ECGghOfficial u have off our light getting to 4 days why, am in Kumasi kenyase and today too light off what’s the meaning of this

@Governorkid1 Dear valued customer, we sincerely apologise for the inconvenience. Please share your contact number and location with a nearby landmark via DM if your power has not been restored.

@ECGghOfficial 12:55 pm and still our phase is not back on , who is going to speak for us who is going to help us , we make sorry

@LankyMan5677 We sincerely apologise for the inconvenience. Kindly retry or share your concerns with us via dm.

@ECGghOfficial What is the essence of ECG Helpline or Contact Number when you don’t answer call when we are facing problems…….. ECG You guys don’t take Ghanaian seriously but I have called ECG Helpline for the past 2 days no response nothing I have reported my issue nothing has been resolved

@Shekel54642894 We sincerely apologise for the inconvenience. Please share your location with a nearby landmark and contact number via dm.

@ECGghOfficial Good day ECG, I would like to report a reoccurring issue with our electricity supply. Our light goes off every evening, and it has been happening consistently for some time now. This situation is affecting our daily activities, kindly solve this issue as soon as possible.

@Gyabs1 Dear valued customer, we sincerely apologise for the inconvenience. Please share a nearby landmark and contact number via dm for assistance.

@ECGghOfficial Please what’s the essence of a helpline if no one is going to pick up. We do not have light in some parts of Gbawe and we’ve been trying to reach through the helpline but no one is picking up! No light since 8pm yesterday and it’s frustrating