JFFModelSupport

We have closed DMs due to the API changes at Twitter. We are working on a solution to this. In the meanwhile, use the HELP link on the site for the fastest assistance. Or email: modelsupport@justfor.fans

@deepfillernyc @JustForFansSite We are troubleshooting, but the best way to get in touch with us is to email modelsupport@justfor.fans from your account email address on file. Please send a note and we'll get in touch with you soon.

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@cruisingindc @JustForFansSite We are currently caught up on replies. Is it possible our messages are going to your spam filter? Could you please send in a message to: support@justfor.fans WITH the subject line CruisinginDC so I can check what's going on? -AS

@JustForFansSite Any idea how long it takes for someone from JFF Support to respond to email help requests (now two separate asks)? Your site upgrade isn’t letting me in with my Authy MFA. Thanks

New: Redesigned login and register pages, and PASSKEYS. Get rid of passwords and 2FA and use PassKeys to log into the site. They are faster and much more secure. Upgrade your account now. Instructions are on the site.

@kicks_kinks PS: sent you an email @kicks_kinks

Agreed . . this is literally killing my video sales. This weeks revenue is at an all time LOW, for us due to not having the one month expiration. This drives our video sales. I am frustrated because I have contacted @JustForFansSite three times. I don't believe their new online help is working. The new site changes were obviously not tested properly before going to PRD

We've added new stats and interesting facts on various pages on the site. On the "Pending Posts" page (where schedule, draft and queue post are), for example, take a look at this stat, which is based on when people engage with your posts (likes, comments) the most:

@kicks_kinks @ABDLPwincess @JustForFansSite Hi there! It's under the "more options" link in your post menu -- it's now called "auto delete."

@Diariesofababy @JustForFansSite Hello friend! We do get duplicate subscriptions sometimes from little server hiccups, but we strive to refund those within 24 hours. We would welcome your subscribers to reach out to double check -- support@justfor.fans is our email!

@guyskickmynuts No known issues today, but I'd love a for us to troubleshoot! Can you scoot a message over to modelsupport@justfor.fans please?

@p0ttyprincess @SoggyStrawb3rry @JustForFansSite This account is monitored, we just stopped using it for support after X stopped us from being able to use our software to tie in and read messages so our CSR team can't respond to inquiries anymore. Like the pinned message says: modelsupport@justfor.fans via email to reach us!

@SoggyStrawb3rry @JFFModelSupport ˙ᵕ˙ they havent posted to tht page in over a year follow @JustForFansSite for Up to date updates ^__^ they actually made a post about it

All JFF Models go check your payout and banking info and email info!! My account was just hacked and my banking info was switched to a crypto wallet and my email was changed. @JFFModelSupport

Here's what's going on, so there isn't any speculation. I tried to add an index last night to the database that would speed up payroll. There wasn't enough room on the server for that index, and the system slowed to a crawl and eventually crashed, bringing down the database. We are working on getting everything back up. Right now, subscriptions are disabled until that database is fully functional. (so people aren't charged and then their subscriptions isn't saved) Yes, this is a total clusterfuck. And this index just would have sped things up for me on the backend, and had nothing to do with your experience of the site. And it ended up bringing the site down. I am so sorry, and I am working on it. thanks, Dominic

@cumworldxxi @JustForFansSite Please check your email for a message from modelsupport@justfor.fans -- be sure to check your spam filter! It appears our team has tried to get in touch with you multiple times without success.

@JustForFansSite you guys suck i’ve been emailing you guys for weeks

@itstroylocke @Tiddles38394031 We would definitely try to help! Please email support@justfor.fans from your account on file and our customer support team will help figure this out with you ASAP. -- A.S.

@Tiddles38394031 Weird!☹️ Hmmm… @JFFModelSupport ?? Can you help him out?

Do you use

We're hiring! Details here: justfor.fans/JustForFansSit…

@babygurly95 Please send an email to modelsupport@justfor.fans and we would be pleased to assist.

@JFFModelSupport hi I need help can you please help me :(? Thanks <3

We have closed DMs due to the API changes at Twitter. We are working on a solution to this. In the meanwhile, use the HELP link on the site for the fastest assistance. Or email: modelsupport@justfor.fans

@invadernoodles @JustForFansSite That URL redirects to a Wixsite URL. It is not hosted on JustFor.Fans nor has it ever been. We are not associated with Wixsite at all, and we have a very strict verification process for all creators. -- A.S.

@HarlanParamore @ShaithisStone @JustForFansSite Hey folks! Glad everything is working now. When you spot issues please send an email to modelsupport@justfor.fans with a screencap or details about the error you are receiving so we can help identify anything going on. Or use the "help" link on JFF. Thanks!

@ShaithisStone @JustForFansSite Seems fixed now

Something is wrong with the Twitter API (shock), so Twitter logins aren't working. We are not sure if this affects our auto-tweets yet or not. There is a link on the login page to get a one-time login link emailed to you. You can use your email address or JFF username to get that, in case you don't remember what email is on your account. And you can use the Manual Tweet feature (in the ... menu of a post) to have us create a Tweet that you post yourself. Fingers crossed this magically goes away and gets fixed by Twitter soon.

@777richharring Hey! Please email us at: modelsupport@justfor.fans to reach our support team.

If you've emailed us, make sure to WHITELIST modelsupport@justfor.fans -- check your spam filter! 🤓

Models/Artists: We have moved Banking Info and all the Model Options to be under "Model Center". The "Settings" link at the bottom is all the general fan settings, not the settings having to do with your model account.

@gayskeletonart Hello! Our team has emailed you twice, please check your email address on file. If you don't see our messages, please check your spam filter. Thank you! - AS

@JFFModelSupport @JustForFansSite Hi I accidentally made a fan account and can't change to a performer. Could you help me? Your support feature isn't helping me

Attention #Gumroad NSFW artists. We are sorry to hear you are being deplatformed. Come over to JFF. We just added a new Artwork category for you and can add other features you need. But as is, you can sell your artwork on your jff page’s store and make that the default view of your page (vs a subscription-based profile) if you’d like.