@CombestAlex Hey there! Sorry to hear you haven't received your package! Could you DM us your email address so we can look into the order?
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JackThreads Help
4.8K posts
JackThreads Help
@JackThreadsHelp
@JackThreadsHelp is in retirement, sipping a mojito on the beach. Direct support is now available from @JackThreads.
New York, NY Joined Mart 2012
408 Following337 Followers
@ItsWilder Oh no! We're so sorry to hear that! If you could shoot us a DM with your email address, we'd be more than happy to look into that
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@HeyVinay We're reaching out to our warehouse/buyers to see what they recommend. Can you shoot us a DM with your email so we can follow up?
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@alxmyles hey man- can you shoot us a DM with your order number and we'll take a look for you? twitter.com/messages/compo…
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@92DOPE_ Hey man, it looks like your link is broken. Shoot us a DM If there's anything we can help with! twitter.com/messages/compo…
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@MiguelAlfonso93 Shoot us a follow, and a DM with your email address and we can get you set up!
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@HeyVinay Definitely! Can you shoot us your email in a DM+follow so we can check that out for you?
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@reoT004 Haha yes this is quite possible.. gph.is/1cwq0Kk?tc=1
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@reoT004 Hmm okay, could you possibly shoot us a screen shot of what you're seeing when you go to search? Last question we promise (:
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@reoT004 Thanks for that! What version of iOS are you currently running?
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@reoT004 of the App are you running on? That will help us troubleshoot a little bit more
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@reoT004 That's super weird! We tried on our end and it works so it should be popping up for you as well. What version
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@4dwm Hey it doesn't look like you're following us! Shoot us a follow that way we can get that message back to ya (:
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@Adamant_Yves You should be good for it. If you need to exchange for a different size we have free exchanges!
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@Adamant_Yves Good question. If you are between a 38 and 40 or even a little smaller like the model, a medium is the way to go.
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