Superhuman Support

@AveryAlchek Sorry you’re running into issues, Avery. We’re here to help! When you have a moment, could you DM us your email address and a screenshot of what you’re seeing? We'd like to take a closer look. twitter.com/messages/compo…

@superhuman unable to load your web app

Hey there! We're really sorry to hear about that. If you're open to it, a quick screen recording would really help us get a clearer view of what’s happening. If you’re on a desktop, you can use this link to open our screen recording tool: gram.ly/4sM6Me3. It’s a quick way to record your screen so we can better understand the issue. Once it’s recorded, just copy the video link and send it to us here or in DMs. Only members of our team will be able to view it.

Do you guys know any grammar apps other than Grammarly? It’s been glitching a lot lately 😭

@MaskingTanaka Hey! Sorry to hear about this. Could you send us a DM with your email address? We’ll take a closer look at your request. twitter.com/messages/compo…

@ZimbabweanHeart @EcoCashZW @Potraz_zw @Techzim We are in the same boat. They claim they have refunded but I haven’t seen that refund on my side.

Why is @EcoCashZW withholding confirmed merchant refunds for 4 months? 🛑I have a confirmed refund from Grammarly since Dec 2025, yet EcoCash has not credited my wallet despite multiple follow-ups. @Potraz_zw @Techzim

@yhrgalaxy We're sorry to hear about the unexpected charge and the stress it's caused. We’d be glad to connect you with our support team to help look into this. When you get a moment, could you DM us your email address? twitter.com/messages/compo…

All this and it’s not even helping me with spellchecking. GRAMMARLY give me my money back, my son hasn’t eaten in 2 days

@69Fishkill Sorry you’re running into issues with Grammarly, Russ. We’re here to help! If you could DM us your email address and a few more details about what's happening, we’ll make sure it gets to the right folks on our support team. twitter.com/messages/compo…

Is Spell Check and Grammerly not working?

@Euan_A_C We're sorry to hear about this, Euan. If you still need help, feel free to DM us your email address when you get a chance, and our support team will take a closer look at your billing issue. twitter.com/messages/compo…

Didn’t realise I hadn’t cancelled my grammarly free trial and have been charged £120

@VoxSphere_News Hi. Sorry to hear about this issue! We’d love to help sort this out. When you’re ready, just send us a DM with your email address so we can connect you with our support team. twitter.com/messages/compo…

@Y3510X Thanks so much for sharing this idea! We can definitely see how helpful it would be. We’ve passed it along to our product team. 👍

#FeatureRequest #Grammarly @Superhuman please add a side-by-side comparison for documents. I would love to easily compare earlier drafts of documents with newer versions. This becomes super important as I use other AI tools such as @grok to polish my writing.

@hackyroot Sorry for the mix-up, Pratik. We're on it! Could you please DM us the full sentence that prompted the suggestion? That’ll help us look into it further. twitter.com/messages/compo…

No, Grammarly @Superhuman!!! Open weights ≠ Open Source 🥲

@gsmbk uhOh, that certainly wasn't our intention! 😅 Thanks for flagging this. When you have a moment, could you DM us your email address? We'd love to take a closer look. twitter.com/messages/compo…

@Superhuman uhOh 🙈

@orencohen Uh-oh, that certainly wasn't supposed to happen. 😅 Sorry about that, Oren! Could you send us a DM with your email address? We’ll pass it along to our support team to take a closer look.

Um… are you good, Grammarly? (@Superhuman)

@Smartster Hey Marcus! We’re sorry you’re having trouble changing your email address. We’d be happy to help get this sorted. Could you send us a DM with the email linked to your account? We’ll connect you with our support team and look into it from there. twitter.com/messages/compo…

@Superhuman How does one change its email address as a Superhuman subscriber, I can not achieve it both in the Superhuman or Grammarly backend?

Your chatbot had a good idea. Coda MCP helps turn it into something your team can actually use. Here’s what it unlocks: 📄 Create docs from AI tools 📊 Build tables you can share 🤝 Turn outputs into collaborative artifacts ⚡ Skip the manual setup In the latest Super Shipped, Bharat Batra shows how it works.

@solauvsick Thanks for giving us a try! If you have any questions, our DMs are open. 😊 twitter.com/messages/compo…

just paid for grammarly. they got me.

Thanks so much for sharing this! We really appreciate your honest feedback, and we’re sorry our Pro suggestions didn’t quite hit the mark. We’d love to take a closer look at a few examples. If you come across a suggestion that doesn't feel right, would you mind taking a screenshot and sending it our way so we can share it with our team? We want to make the experience better for everyone.

My coworker told me she got grammarly pro or something and it was great for checking her writing. I was skeptical but I been using grammarly to spell check shit so I tried it out after years. And thr "pro" suggestions were just. Bad. As lrt says, totally would alter thr meaning

@wo_is_dee Hi there! We're sorry to hear you’re running into this. When you can, please send us your email address in a DM, and we’ll be happy to open a support ticket and take a closer look for you. twitter.com/messages/compo…

@Grammarly my pro account was automatically logged out and i tried logging in again my account name was changed and subscription becomes Free @GrammarlySupport #Grammarly #Grammarlypro #Grammarlyfree

@steiner_marwin Oh no! Sorry you lost such an incredible streak. That definitely shouldn’t have happened. If you ever run into issues like being logged out of your account again, feel free to reach out anytime. Just DM us your email address! We’ll take a closer look to see how we can help. 😊 twitter.com/messages/compo…

I was logged into Grammarly for YEARS and had a writing streak of something like 1200 days until I was logged out for mysterious reasons a few years ago. Rather unfortunate.

Sorry for the confusion, Janine! “Gotten” is preferred in American English, while “got” is standard in British English: gram.ly/41BLh3p. You can select British English as your language preference with the steps available here: gram.ly/cbbHS_9 If you already have it set but continue to receive American English suggestions, just let us know, and we’ll take a closer look. We're here to help!

Grammarly is trying to correct “he has just got back” to “he has just gotten back” in an email I’m sending. WTF???

Sorry for the trouble here, Esha. We understand how confusing this can be, and we’re happy to help clarify. Grammarly reviews your writing continuously, so even after you accept suggestions, you may notice a few new ones when you reopen the document. That’s normal and doesn’t undo your previous changes. If you’re using Microsoft Word or Apple Pages, dismissed suggestions shouldn’t come back as long as you save the file and keep the same title. Hope this helps! If anything else comes up or you have any questions, feel free to DM us. 😊

Ugh I hate grammarly, every time you click off the page and back on it, there’s new improvements after you accepted previous suggestions 🙄

@BridgetMWillard Hey Bridget! Sorry to jump in here, but it looks like you might be running into an issue. If you’re open to it, feel free to DM us so we can take a closer look and help get things running more smoothly. 😊 twitter.com/messages/compo…

@WPSpellcheck This looks cool! It is kind of crazy there is no spell check. Grammarly’s Chrome Ext slowed down my computer too much.

WP Spell Check 11.0 is live. ✔ New UI ✔ Dark mode ✔ Faster performance ✔ Bug fixes Update now or try it free: wpspellcheck.com/register-free/ #WordPress #SEO #Marketing #Blogging #WebDev #ContentCreation

@rickyknuckles That definitely sounds frustrating, Ricky, and that's not the experience we want for you. We'd love to connect you with our support team and help sort this out. When you get a moment, could you DM us your email address? ⬇️ twitter.com/messages/compo…

It’s a pretty crappy bug. Chrome extension freezes, so nothing happens when I click on it. But then I try to go to superhuman, won’t load. Then I try and go to Gmail, redirects to a superhuman page that also won’t load. So I’m locked out of all email until I delete extension and reinstall it. Has happened like 4-5 times like that over past couple months. Never happened before acquisition..

There’s no shortage of scheduling tools. But they still interrupt your flow just to book time. Booking Pages fixes that. Reusable links that stay in sync with your calendar, right from your email. See how it works in the latest Super Shipped. 👀