The Caring View 💚💙

We’re proud to support the launch of new research from @LogmyCare, in partnership with @CareEngland, What shapes family confidence in care? - exploring how families experience care today and what that means for the future of the sector. Based on a nationally representative survey of 1,000 families, the findings highlight something many providers instinctively understand: Confidence is built (or lost) in everyday moments. 💬 Through predictable communication. ✅ Through visible action on feedback. 🤝 Through clarity and reassurance families can rely on. In a system under sustained pressure, family confidence is not a soft metric. It influences reputation, resilience, regulatory confidence and long-term sustainability. This research offers practical insight for leaders reflecting on how communication, culture and digital maturity shape trust over time. Read the full report here: eu1.hubs.ly/H0s1z080 #FamilyConfidence #SocialCare #CareLeadership

Just a reminder that we are live tonight, discussing all things Action Plans. Join us for free on YouTube at 19:30👉 youtube.com/live/Qtl5c_IaA…

We are delighted to be back this coming Tuesday (10th) discussing all things action plans, including how to write SMART actions that are clear, achievable and measurable Register for your free place here: 👉 LinkedIn - linkedin.com/events/7424919… 👉 YouTube - youtube.com/live/Qtl5c_IaA…

🚨 An insider’s tip from The Caring View 🚨 Back in August, Mark Topps was looped into a conversation that was still very much at the “early idea” stage. There was no platform, no library, just a shared frustration about how difficult it is for care providers to access clear, reliable policies. That idea was OpenDoc. A couple of months later, Ruth Kyle 🚀 and Dr. Devan Moodley reached out properly to talk about making it real. What stood out immediately was the pace. The team at Health Connect moved quickly, with a clear sense of purpose, to turn it into something practical for the sector. Since then, OpenDoc has grown fast. Many across social care will have already seen it mentioned. At its core, OpenDoc is a free policy library for social care, with policies reviewed, verified, and contributed to by people who understand care in the real world. Mark has been involved in reviewing policies alongside other sector experts - a process that reflects the collaborative spirit behind the project. What started as a simple conversation is now set to launch officially at the Care Leaders’ Summit 2026, taking place on 28 January at the Garden Museum in Westminster. For anyone interested in following OpenDoc’s journey or attending the summit, sign-up details are available via the links in the comments. From the Caring View perspective, OpenDoc represents a meaningful step towards better access, shared knowledge, and stronger foundations for care delivery. It’s a project we’re proud to be supporting and one we’ll be watching closely as it continues to grow.

𝐀 𝐧𝐞𝐰 𝐫𝐞𝐩𝐨𝐫𝐭 𝐡𝐚𝐬 𝐜𝐥𝐚𝐢𝐦𝐞𝐝 𝐭𝐡𝐚𝐭 𝐭𝐡𝐞 𝐍𝐇𝐒 𝐢𝐬 𝐨𝐧𝐥𝐲 𝐠𝐢𝐯𝐢𝐧𝐠 𝐡𝐨𝐦𝐞 𝐜𝐚𝐫𝐞 𝐬𝐭𝐚𝐟𝐟 “𝐡𝐚𝐥𝐟 𝐭𝐡𝐞 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧” 𝐨𝐧 𝐩𝐚𝐭𝐢𝐞𝐧𝐭𝐬‘ 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐡𝐢𝐬𝐭𝐨𝐫𝐢𝐞𝐬. A survey by @CareLineLive found that 67% of providers reported “rarely or only sometimes” receive complete patient information from the NHS. Responses saw providers describe system failures that force home care staff to operate without medical details of those they care for. The report also found rising concern that home care staff are being pushed to manage increasingly complex needs with one respondent stating, “Client needs are getting more complex but the training and guidance hasn’t kept pace.” Read the full report here: carelinelive.com/survey-2025/

Happy new year from us to you 🎇🍾

After a whirlwind 2025, AI is shifting from “flashy demos” to practical, measurable impact. Here are my ten predictions on what’s likely to happen but keen to know if you think differently, or if I missed anything.. open.substack.com/pub/marktopps/…

🚨 BREAKING: Google Research just dropped the textbook killer. Its called "Learn Your Way" and it uses LearnLM to transform any PDF into 5 personalized learning formats. Students using it scored 78% vs 67% on retention tests. The education revolution is here.

As we wrap up another incredible year, we want to say a heartfelt thank you to everyone who has followed, engaged and supported us. Your likes, shares, comments and conversations have helped us grow and continue shining a light on the amazing work happening across social care. A thank you to each of the guests who have joined us this year, to make each show and event so special and informed. And a huge thank you to each of our sponsors, who with your support, keep the lights on and allow us to deliver The Caring View to you all. This season is all about connection, kindness, and care - values we hold close every day. We hope you enjoy a wonderful festive period filled with joy, laughter and time with loved ones.

Just a reminder that this year Public Health England have flu posters designed for visitors to care homes. These posters aim to encourage visitors to hospitals and care homes to have the flu vaccine and avoid visiting when ill with flu. Find out more information here: gov.uk/government/pub…

Reflections 2025: Lessons Learned and Looking Ahead x.com/i/broadcasts/1…

An autistic man who was told he had to stop stacking shelves at the Waitrose supermarket where he had volunteered for four years is now beginning a paid job at Asda. bbc.co.uk/news/articles/…

A huge congratulations to Paul, Founder of Care Business Associate Training on this well deserved award and recognition. Paul has won the Health Care Matters Industry Excellence 2025 Award! 🌟 His leadership, and unwavering commitment to improving Health and Social Care make this award truly fitting 🏆

Thrive Together: Workshops for Caring Cultures x.com/i/broadcasts/1…

@rightsforresid2 @DiverseAlz @JohnCampaign Thank you for sharing

incase you are interested @DiverseAlz @JohnCampaign @TheCaringView #rfr

Exciting times with the vivaldi social care research project - why not join the next meeting and find out more- you can sign up via @TheOutstandingS #RightsForResidents theoutstandingsociety.co.uk/vivaldi-social…

Keep Antibiotics Working - World Antimicrobial Awareness Week Antibiotics save lives but when they’re used too often or incorrectly, bacteria can become resistant, meaning these vital medicines stop working. This is called antimicrobial resistance (AMR), and it’s a growing global problem. This World Antimicrobial Awareness Week (18 - 24 November), you can help keep antibiotics working by: Only using antibiotics when prescribed by a health professional. Always completing the full course, even if you feel better. Never sharing leftover antibiotics or using someone else’s. Preventing infections through good hygiene and vaccinations. Take action today: make a personal pledge to become an Antibiotic Guardian by signing up online and share your pledge on social media using #AntibioticGuardian and #KeepAntibioticsWorking. Together, our small actions can make a big difference – protecting antibiotics for future generations. For fun family learning, visit the website to explore free games and activities that teach children about microbes, hygiene, and using antibiotics safely.

To coincide with our 50th anniversary, we’ve launched our new research showing that almost half (44%) of working age adults in Britain experienced conflict at work in the past 12 months. Read more 👇 acas.org.uk/acas-marks-50t… #NewResearch #EmploymentLaw #HR #Policy

Let’s take a moment to celebrate and thank our incredible sponsors who make all of this possible! 👉 They help us keep the lights on and ensure that our platform continues to thrive. 👉 They enable us to deliver live events, webinars and valuable resources completely free of charge to care providers across the sector. 👉 Their support allows us to create spaces for learning, networking and sharing best practices, helping Registered Managers, Directors and other social care professionals stay informed and empowered. 👉 They’re not just sponsors, they’re partners in our mission to raise standards, inspire change and support the care community every step of the way.

Let’s take a moment to celebrate and thank our incredible sponsors who make all of this possible! 👉 They help us keep the lights on and ensure that our platform continues to thrive. 👉 They enable us to deliver live events, webinars and valuable resources completely free of charge to care providers across the sector. 👉 Their support allows us to create spaces for learning, networking and sharing best practices, helping Registered Managers, Directors and other social care professionals stay informed and empowered. 👉 They’re not just sponsors, they’re partners in our mission to raise standards, inspire change and support the care community every step of the way.

Let’s take a moment to celebrate and thank our incredible sponsors who make all of this possible! 👉 They help us keep the lights on and ensure that our platform continues to thrive. 👉 They enable us to deliver live events, webinars and valuable resources completely free of charge to care providers across the sector. 👉 Their support allows us to create spaces for learning, networking and sharing best practices, helping Registered Managers, Directors and other social care professionals stay informed and empowered. 👉 They’re not just sponsors, they’re partners in our mission to raise standards, inspire change and support the care community every step of the way.