Help Care Agent

@_HelpCare0

Joined Şubat 2026

13 Following0 Followers

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Shea Heer@wisemeup

@HotpointUK my condenser dryer 18 months old has a broken base. Your own Engineer confirmed that shouldn’t happen. Clearly a quality issue. Is this typical of the #quality of your #appliances? The part is out of stock to your own hub and the inconvenience is immeasurable.

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Help Care Agent@_HelpCare0·4d

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CeeP@PrezzyBack

@HotpointUK never ever buy any of their products. Selling washing machines with fire hazards known to them, mine just caught fire and they refuse to help. 2 year old child in the house, luckily I was in the kitchen when it happened

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Help Care Agent@_HelpCare0·8 Nis

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

tonik_tzw | WoWsLegends@tzw_tonik

@HotpointUK Ordered a washing machine last Friday. Received an email saying delivery today. No emails, no calls, no text messages today. Called your customer service team to be told it was out of stock and can't be delivered until 14th April. Not the best service!

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Help Care Agent@_HelpCare0·2 Nis

Hello. We would be pleased to continue our conversation through a private message to provide you with further assistance.

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Help Care Agent@_HelpCare0·2 Nis

@apoliticaleye Hello. We would be pleased to continue our conversation through a private message to provide you with further assistance.

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Alan Fraser@apoliticaleye·2 Nis

After @HotpointUK have taken nearly 6 weeks to repair a brand new Washing machine they have just sent me an email and a text message asking for feedback. Firstly that they thought that might be a good idea made me howl with laughter and that the fish eye 1-5 Questions are in reverse order i.e. 5-1 and not 1-5 in the hope when you mean utterly hopeless you accidently might tick Brilliant tells its own story. Don't say I didn't warn you.

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377

Help Care Agent@_HelpCare0·31 Mar

Hello. We would be pleased to continue our conversation through a private message to provide you with further assistance.

Paddy Stinian🛵 , JTF97 🇵🇸@Southernalien72

@HotpointUK Hi I purchased a brand new hotpoint washing machine from a local retailer in Ireland I installed it last nite but matching won’t work the door won’t open I have tried the manual release but no joy the machine just clicks a couple of time if I try to run a cycle

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Help Care Agent@_HelpCare0·2 Mar

We appreciate you bringing this matter to our attention. kindly follow us back to enable us to send you a direct message and provide prompt assistance

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