First Acceptance Insurance

@Benjy4725 @Benjy4725 can you email us at socialmedia@firstacceptance.com with your policy and contact information? We'll ensure this is escalated to leadership for further review.

@firstaccept24 You guys never answer. I called Amy and Bobby like hundred times😬😬😬

@firstaccept24 es lo peor en compañía de seguros .. un mes esperando un reclamo y no me dan respuesta 👀

@SaeemaS50933 @SaeemaS50933 if you haven't already, please email socialmedia@firstacceptance with your claims information and we can make sure this is escalated for review.

@SweetxOblivion @firstaccept24 They totally suck!!! Now they are trying their hardest to not pay me for total loss claim. 😤

For 55 years, First Acceptance Insurance has helped spread peace of mind in neighborhoods just like yours. Founded in 1969 in Nashville, Tennessee, we've dedicated ourselves to being insurance providers and trusted partners to our customers. Learn more: ow.ly/sImu50TkjlE

@AmarEminen21456 @TheCleanCarClub @USADrivers @DriveSafeHR Hi Amar, can you give us more information on what you need assistance with today? Feel free to drop a DM and we'll go from there. Thanks!

Should I Accept First Acceptance Insurance Offer From Insurance Company for Car In USA and Canada Deckersauto com #firstacceptanceinsurance #acceptanceautoinsurance #firstacceptanceinsga @firstaccept24 #Automotive #Deckersauto @TheCleanCarClub @USADrivers @DriveSafeHR

@JaysGodlyy @JaysGodlyy, we apologize for your experience and want to investigate this further. Could you please email us at socialmedia@firstacceptance.com with more details?

@firstaccept24 Don’t even get insurance with this company they ruined my life

Ready to file a claim but aren't sure where to start? Email the First Acceptance claims team at newclaims@firstacceptance.com. If you've already filed a claim, give our team 24-48 hours to be in contact, or reach out to your adjuster for any questions regarding an open claim.

Happy New Year from all of us at First Acceptance Insurance! 🌟 Thank you for a wonderful 2024, we're excited for a fun 2025. Our team members are ringing in their new year with their families today and will be available tomorrow, January 2nd to assist you.

Happy Holidays from all of us from First Acceptance Insurance! ❄️ Our offices are closed today and tomorrow so our team members can enjoy the holiday with their friends and family. We will reopen Thursday, December 26th at 6am CST.

⏰ You can pay your bill 24/7 with First Acceptance Insurance. Whether it's online or by phone, we offer fast and convenient payment options to suit your preferences and schedule. Give us a call at (800) 321-0899 today! #FirstAcceptance #EasyPaymentOptions

@DammyOludesh @DammyOludesh since you've obtained legal representation our team has contacted your attorneys directly as of yesterday afternoon. For any updates to your claim, please contact your attorneys directly.

@firstaccept24 Updates: no one has reached out

Questions? Comments? Concerns? We're here to help! Give our First Acceptance Insurance customer service team a call at (800) 321-0899 between 6am and 8pm CST Monday through Friday. We're closed on Sunday but would love to assist from 8am to 5pm CST on Saturday. Give us a ring!

☎️ Need assistance with your policy or claim this weekend? First Acceptance Insurance is here to help! Call our customer service team on Saturdays from 8am to 5pm CST, and our claims team is available all weekend long from 8am to 5pm CST. #WeekendSupport #CustomerService

Before hitting the road this winter, take a moment to ensure your car is ready for the icy conditions! From checking wipers to replenishing your emergency kit, a little preparation goes a long way. Learn more about auto insurance from First Acceptance: ow.ly/l0xn50Tjsvm

@DammyOludesh @DammyOludesh we're truly sorry to hear about your experience. This isn't the level of service we aim for. We've taken the information provided here and escalated it to our claims leadership for next steps. Someone from FAIC will be in touch soon.

@firstaccept24 It has been a hassle reaching your business. My atty's (Ivy Crest Attorney's) have called several times and sent emails with regards to claim no. 0042403076 that has been on since No. 10th but have not gotten any response whatsoever. Is there any hope of a favorable response ?

@SweetxOblivion @SweetxOblivion we apologize for your experience and want to look into this more. Could you please DM or email us at socialmedia@firstacceptance.com with your name and contact info?

@SaeemaS50933 @firstaccept24 They must do this to everybody because mine was filed 10/22. It’s now December and they haven’t made a decision yet and I’ve been having to call them instead of them calling me

Be prepared for the unexpected with Nation Safe Drivers' Towbusters plan. You’re covered wherever the journey takes you. From flat tires to jump starts, we’re here to help. Learn more about how to stay protected on the road this holiday season: ow.ly/oO0O50Tkf94

📑 Filing a claim with First Acceptance Insurance is easy! Call us at (800) 779-2103, submit your photos, and give us 24-48 hours to review your claim and assign an adjuster. We'll handle the rest! ☎️ #InsuranceClaim #ClaimsProcess #ClaimsAssistance

@SaeemaS50933 Hi Saeema, we responded to your previous tweet but wanted to ensure we responded here as well. If you email us at socialmedia@firstacceptance.com with your name, claim information and phone number, we'll ensure someone from our team reaches out soon to remedy this.

@firstaccept24 Well could you please get my adjuster to return my calls? I reported a claim the day after Thanksgiving and I still haven't spoken to anyone!!!!!!! I wish I had a job that I got paid not to perform.

@SaeemaS50933 Saeema, this isn't the level of service we aim for and understand your frustration. Please know that we take your feedback seriously and want to make this right. Could you please email us at socialmedia@firstacceptance.com with your name, claim information, and a good phone 1/2

@firstaccept24 Your claims team is not following procedures. It's going on 2 weeks and there has been nothing but crickets from the adjuster. I am totally frustrated.

Need some assistance but not sure where to start? Our Customer Service and Claims teams are here to help. Give us a call Monday - Friday from 6am- 8pm CST and Saturdays from 8am- 5pm CST. Customer Service: (800) 321-0899 Claims: (800) 779-2103

@SaeemaS50933 number to reach you? We'll escalate this to our leadership team for review. 2/2