Rough Notes

Congratulations, Knight Insurance Group, Toledo, Ohio, our March Agency of the Month! roughnotes.com/ohio-firm-aims…

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Does the second party have to tell the first party who’s behind the third party? Learn more about ISO's "head-scratcher" on litigation finance in our latest Coverage Concerns. roughnotes.com/isos-head-scra… Not signed up? Visit RN Newsletter tab on our homepage (roughnotes.com)

An aging workforce challenges a reliably profitable line. Learn more about the Workers Comp market in this month's Specialty Lines Markets feature. roughnotes.com/workers-compen… @Brownyard @JencapGroup

It's the first day of spring. Have you listened to the latest episode of the Front Cover podcast? theinsurancepodcastnetwork.com/rough-notes-fr…

Thank you to our Editorial Advisory Board and guests for great discussions and fellowship at this year's Agency of the Year banquet and annual board meeting.

How do you manage a workforce that now includes multiple generations? Learn more this month from Sharon Emek with @WAHVE. roughnotes.com/managing-the-m…

Stop overwhelming your account managers and help alleviate the “time” problem. Learn more in this month's "Inside Matters" column. roughnotes.com/reset-stop-ove…

What are the benefits on random acts of kindness in your community? Learn more in this month's "Customer Service Focus" column from the Risk & Insurance Education Alliance. @NatlAllianceEd roughnotes.com/the-benefits-o…

Congratulations, David O'Neil, founder of Beacon Insurance in Mount Vernon, IN, for being named the 2025 @PIANational Young Insurance Professional of the Year! roughnotes.com/a-busy-life-ge…

In this month's "Dig a Little Deeper" column, we look at a situation between a plane owner, which attempted to have maintenance performed on an aircraft, a mechanic, and a small airport owner. What happened in this insurance-related court case? roughnotes.com/when-seizure-t…

Not all quotes are created equal. This month's "Mind the Gap" column identifies key areas on the personal lines side. roughnotes.com/not-all-quotes…

In this month's Technology feature, learn how Trufla (@Trufla_tech) offers products to cover all stages of the policy lifecycle. roughnotes.com/the-canadian-d…

How can agencies rethink growth in the AI era? Learn more from David Kallman with @Vertafore. roughnotes.com/how-agencies-c…

What happens when prospects stop asking for quotes?Learn how active listening can open the doors to larger accounts in this month's "Beyond Insurance" column. @BeyondInsurance roughnotes.com/when-prospects…

Should you continue to feel busy or move forward with purpose? Where do even the best agencies get stuck? Learn more in this month's "Winning Strategies" column from the Sitkins Group. @sitkinsgroup roughnotes.com/sticking-point…

Hear from Diane Keil-Hipp, chief operations officer at Knight Insurance Group, our March Agency of the Month, in the latest "Front Cover" podcast. theinsurancepodcastnetwork.com/rough-notes-fr…

For decades, business income insurance has extended coverage to situations where civil authorities close off access to a location when there is property damage in the vicinity. We discuss “civil authority” coverage in our latest Coverage Concerns post. roughnotes.com/civil-authorit…

The attack was intended, not negligent! This and more in this month's Insurance-related Court Cases. roughnotes.com/attack-was-int…

"A 'self-proclaimed leader' can simply be a 'follower in disguise.' They work diligently at finding out where the people want to go and take credit for leading them there." Learn more from William "Doc" Hold in his latest "Hold On ..." column. roughnotes.com/leadership-alo…