Zigpoll

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Zigpoll

Zigpoll

@zigpoll

🚀 On-site, email, and SMS surveys. Post purchase surveys. Powerful @Shopify App. @Klaviyo Integration. 100M+ surveys completed & analyzed. Use for CRO & more.

Joined Mart 2019
918 Following1.1K Followers
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Zigpoll
Zigpoll@zigpoll·
👕 Try us on for size! Use the link below to test out some Zigpoll surveys on a Shopify post purchase page. ✨ zigpoll.com/demo/post-purc…
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Zigpoll@zigpoll·
20-30% of customers first heard about a brand through channels invisible to analytics. Word of mouth. Podcasts. TikTok awareness. All of it shows up as "Google Search" in GA4. Surveys see the full picture. Pixels don't.
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Zigpoll
Zigpoll@zigpoll·
our founder @jason_zig sat down with @uvkewate on The SaaS Hub Podcast what they broke down: → why post-purchase surveys are becoming critical → the real value of zero-party data → why timing beats question design full episode: youtube.com/watch?v=22XKX5…
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Zigpoll@zigpoll·
CRO audits find what to test. Surveys find what to fix. One costs $15K and takes weeks. The other is free and runs continuously. The brands winning at CRO aren't the ones with the biggest testing budgets. They're the ones who listen fastest.
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Zigpoll@zigpoll·
April at Zigpoll: new features shipped, customer feedback collected, roadmap updated. Every week we build what our users tell us to build. May is going to be big.
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Zigpoll
Zigpoll@zigpoll·
The #1 reason brands don't run surveys: "I don't know what to ask." That's why we built the AI survey generator. Tell it your problem. Live in 60 seconds.
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Zigpoll@zigpoll·
What survey should your brand run first? Post-purchase? Exit intent? Product page? Drop your URL and we'll tell you where to start 👇
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Zigpoll@zigpoll·
Your attribution model misses the first touch. Three survey questions fix it. "How did you first hear about us?" reveals what pixels can't.
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Zigpoll@zigpoll·
350 responses in month 1. 4,200+ by month 12. Every month the data gets more valuable, trends get clearer, decisions get sharper. Always-on surveys are a compounding asset.
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Zigpoll@zigpoll·
Agencies using Zigpoll: → Win clients with live site data → Prove attribution for organic/influencer work → Auto-generate reports via Google Sheets The agencies winning right now can prove their work drove revenue.
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Zigpoll@zigpoll·
Emails recover abandoned carts. Surveys prevent the abandonment in the first place. One is reactive. One is proactive. The best brands run both.
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Zigpoll@zigpoll·
One survey question. One unexpected answer. One new vertical. PAJ GPS found a 6-figure opportunity hiding in their post-purchase data. Your customers will tell you where the next one is. But only if you ask.
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Zigpoll@zigpoll·
New: A/B test your surveys. Split visitors 50/50. Compare response quality. Optimize your questions the same way you optimize your landing pages.
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Zigpoll@zigpoll·
Internal debates cost weeks. A survey costs 3 days. 10K visitors × 8% response rate = 800 answers. Let your customers decide.
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Zigpoll@zigpoll·
4 product page questions that surface insights invisible to any other tool: ❓ What questions do you still have? 🏷️ Which variant is confusing? 🔍 Who are you comparing us to? 💪 What would make you more confident?
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Zigpoll@zigpoll·
This week in Zigpoll: ✅ Progressive survey creation wizard ✅ Filter categories for targeting ✅ Chart comparison with delta overlays Built by customer request. Shipped same week.
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Zigpoll@zigpoll·
"Is this a gift?" One question that unlocks a hidden customer segment. 20-30% of purchases. Higher AOV. Different email needs. Auto-segment in Klaviyo with Zigpoll.
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Zigpoll@zigpoll·
@areedbuilds I agree what you ask is probably more important than anything else. NPS is useful in some scenarios but likely overused and a byproduct of constraints back in the early 2010's. Today you can get a great response rate even if you're asking 3-5 open ended questions
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Anton Reed
Anton Reed@areedbuilds·
Agree that surveys beat spreadsheets for PMF. But "listening at scale" only works if you ask the right question. Most survey tools optimize for NPS. The PMF question is different: "How would you feel if this disappeared?" And the real unlock is segmenting responses by user cohort. Your power users and casual signups live in different worlds. One number hides that.
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Zigpoll@zigpoll·
Product-market fit isn't found in a spreadsheet. It's found in what your customers tell you. Surveys are how you listen at scale.
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Zigpoll@zigpoll·
New: Synthetic Surveys. Test your questions against AI-simulated audiences before deploying to real customers. No wasted data. No bad first impressions. Describe your goal → get simulated responses → adjust → go live with confidence.
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Zigpoll@zigpoll·
"Google Search" is often the last click, not the first touch. Post-purchase surveys reveal the real origin. 40% misattribution is common.
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