Hi Richard and others. Much has been done to fix Canary Wharf since my report, so thank you for that. But today again like many Sundays before they're out of towels and didn't inform members on time. So having made the time and paid for travel I'm extremely disappointed.

@VirginActiveUK Yes I was there at 3pm and they were already out of towels. The text arrived too late and surely they could see well before they ran out that it was going to happen? Others like who arrived at the same time hadn't had a text or notification either before they were on way