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Most transformations fail not because teams don't know what to do, but because they can't diagnose WHY it's not working. CIRCA-CLEAR adds the missing diagnostic layer.
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Neil Walker (Author: Thriving in Turbulence)
4.1K posts
Neil Walker (Author: Thriving in Turbulence)
@CIRCACLEAR
Organizational transformation consultant. Author: Thriving in Turbulence. CIRCA-CLEAR framework: diagnose conditions → apply levers → build capability.
UK Se unió Şubat 2011
742 Siguiendo648 Seguidores
Sounds great. Good job Shas is roping me in 😄
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@AvantiWestCoast @WestMidRailway Another journey to LTV from EUS. Your 17:02 and 18:02 are cancelled again. WTF. So heading home on a less expensive slower service. Why?
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@AGILEartisan Sorry to hear this, Neil. Our 17:02 service is cancelled due to a shortage of train crew, our next service is the 18:02. The 15:46 train is with @WestMidRailway who will be able to assist - Sam
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@AvantiWestCoast Hello. My 15:46 train to LTV has been cancelled, as has the 16:46, 17:02. Next direct train is 17:46, in over two hours…what is the major disruption and is it likely to be resolved?????
#travelbytrain
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Neil Walker (Author: Thriving in Turbulence) retuiteado
@BusinessInsider a few years later I was commuting daily even more. Mon to Fri commutes to Belgium, London, Netherlands, London, Luxembourg. In hindsight I was crazy. But the dot-com boom demanded craziness
Neil Walker (Author: Thriving in Turbulence)@CIRCACLEAR
In the 90s I was a Dev lead with @ReutersUK, commuted 7 hours day (minimum), 5 days each week from Northern England to London. So old news ‘Super commuting’ is on the rise businessinsider.com/super-commuter… via @businessinsider
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In the 90s I was a Dev lead with @ReutersUK, commuted 7 hours day (minimum), 5 days each week from Northern England to London. So old news ‘Super commuting’ is on the rise businessinsider.com/super-commuter… via @businessinsider
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Neil Walker (Author: Thriving in Turbulence) retuiteado
Product development is emergent. Organizations are complex adaptive systems, they are not predictable.
There is no knowable straight path from an organisations' current condition to the desired outcome.
#BVSSH
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@AvantiWestCoast @WestMidRailway @WestMidRailway My 15:46 EUS train to LTV has been cancelled, as has the 16:46, also AWC's 17:02. Next direct train is 17:46, in over two hours…what is the major disruption and is it likely to be resolved?????
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@AvantiWestCoast London Euston. Had set off to catch the next train. But once I realised what a mess the trains are in, returned to the office. Let's hope it's not another 5+ hour journey
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@AGILEartisan Hi Neil, really sorry to hear of your cancellation. Where are you traveling from? - Sam
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Neil Walker (Author: Thriving in Turbulence) retuiteado
A system of work in which everyone is working all of the time is very inefficient. A focus on individual busyness has the opposite effect to that desired, in that lead time rises exponentially as utilization increases
#BVSSH
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@EnvAgency how do I report a petroleum spill in a local stream that feeds the River Dove. My labradors dived in & stink of diesel. It's now day 3 and still bad
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Wise words via @jimdwan "A process is our shared understanding of the current best way of doing something. Everyone has two jobs. Follow it and find a better way. Then share it."
#Lean #ThinkingMinds
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Local team also got same pricing this AM. But couldn't assist. So 15 mins with @Selfridges customer services...with no resolution. Asked to speak to manager, 5 minutes on hold, then disconnected. #CustomerService a bit more than cr@p. @MartinSLewis any thoughts?
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@Selfridges just been into your Birmingham store to solve the inflated website pricing. £148 jumps to £185 in basket. Your local team unable to help
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@CGLambdin @MrAlanCooper @MrAlanCooper truly nailed it. I was a VB dev in a UX team at @reuters around the time About Face was released. Their investment in UX design led to increased simplicity, customer satisfaction, revenue & ultimately business success. CxOs took some convincing initially
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@allenholub Applying this to us. As infants we have a heap of abilities. Our interactions with "older, wiser" people suppresses these. Educational systems are good at this. Work environments further enforce this.
No class will undo 2 or more decades of "programming". But it's a journey
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@allenholub I love the analogy. Adult gazelles individually are fast and agile. Live in herds, so that they are more protected from predators. Herds move as one. Behaviour is instinct & taught. Young gazelles build on this through interaction with older, wiser gazelles (ones who've survived)
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You cannot "transform" to Agile (whatever that means). A gazelle is born agile. Gazelles don't take 2-day classes and bring in armies of coaches to become agile. They just are. A CEO who wants more agility needs to change themselves first. Once they _are_, the org will follow.
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@WestMidRailway travelled down from LTV. Used your ticket machine to buy an Anytime Return, noticed a more expensive option with LU. Though I'd save time at Euston. It issued a combined ticket that expires today. I'm traveling back tomorrow. Options please
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Common sense, unfortunately lost on so many. @davefarley77 we chatted about this at @Aginextio #london a few years back
Joel Thornton@joelpthornton
@davefarley77 My best advice is very closely related: reduce your iteration cycle time as much as possible. If it takes you 2 minutes to type+build+test a change, you can get 240 'useful actions' done in a full 8 hour day. With 10-min iterations: 48 actions. 30-min iterations: 16.
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