Dawn Browne FST

@British_Airways After being sent for a flight that there was no chance I would make as check in was already closed and repeatedly explaining the visa situation was finally rebooked tomorrow on air india. Your team at T5 couldn’t have cared less.

@DawnBrowneFST Hi Dawn, we're sorry you weren't able to board your flight and for the service you've received. Have you been rebooked? JulieR

Saddened tonight after my experience @British_Airways what has happened to you. Offloaded from a flight that was overbooked. Zero care or service. I worked for you for ten years and would never have treated customers like we have been treated today.

Now more than a week in from this still no resolution. And I have heard from many other people in the same boat as me. What on earth is going on @O2

@O2 I have emailed you 5 times and spent nearly 6 hours on the phone. No help or no response. You incorrectly set up a mobile account in my teenage daughter’s name and are now harassing her for money. Totally unacceptable.

@mum1996 Delicious! And even more wonderful to have a job that you love ❤️

@StJudesHead Happy new year to you too!

Following the government's announcement earlier, school will be open in as planned on Tuesday 5th January. See you all then. Happy New year everyone.

@TelegraphEC2 @VerdantBrew @CamdenBrewery @GlenAffricBrew @rivingtonbrewco @StealthBrewCo Welcome back team Telegraph. We have missed you!

@in2interiorsUK Gorgeous!

It's always lovely when a customer sends me a photo of their new curtains & blinds! We fitted these this week for a little girl's bedroom in Claygate - blackout lined curtains and roller blinds will keep out the early morning light! ☀️ #blackoutblinds #blackoutcurtains

@Mck_Angus So good to hear these words Angus. This is new and uncertain for all of us, but if anyone can do it then it’s you.

Here's four words I didn't think I'll be saying back in March ... "Back to work tomorrow"🥳

@mishgate Congratulations Michelle! What a gorgeous trio!

@SkyUK Thank you for sending the most wonderful, smiley engineer to help with our tv problems today - Sarah is a superstar and I hope you can recognise her in some way. #superservice #unsungheroes

@mum1996 So lovely!

@markatfullers Wow! Who made those for you?!

Dinner is served! 🧀 🥨Homemade Soft Pretzels with Sierra Nevada Beer Cheese #pretzel #pretzels #sierranevada #torpedoextraipa #beer #cheese @ Home Sweet Home instagram.com/p/B_QRHJPHc2f/…

On day 18 of #Homeschooling I realised just what I had taught my kids in the last few weeks when my son recited back to me ‘furlough is when there is no work’ #iamtrying #UnintendedConsequences

No Easter holidays here! Although we did find time for tower building on day 16 of #homeschooling

Someone managed to turn learning time into nap time this afternoon. Day 14 #homeschooling

@markatfullers Of course (minimum service charge of a large G&T applies) 😉

@DawnBrowneFST If I put my plate out will I get room service 😉😂🥳

On day 11 of #homeschooling I enjoyed the den building. I enjoyed it less when my son left his lunch plate outside the ‘door’ for ‘room service to collect’!

@GlynnDavis @jessicatrerise @GNRTavern Hello @jessicatrerise 👋

Exercising down the high street and who should we see @jessicatrerise and Chan. Trapped in the good ship @GNRTavern

On day 12 of #homeschooling we have mostly been colouring in Marvel superheroes... #creative

Love this...