Joan Kelly EDd
1.1K posts

Joan Kelly EDd
@ROARHealth
Designing Better Experiences | Partner at PressGaney | Former CXO at Yale & NYU Langone | CX at Humana, Virgin Pulse | HCAHPS, VBC, VBP
Boston, MA Se unió Ekim 2009
13.1K Siguiendo17K Seguidores

🚨 We’re reaching out to a few of you in DMs with early access to something huge.
This is one of the first major open-source drops of its kind in the U.S., and it’s almost here.
If you’ve already heard from us, you’re in. If not, no worries! we still have a few spots left before launch next week.
👇 Drop “POKEE” in the comments to lock in early access before we go live!

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In 1983 I coded in dBASE. At 60, I just built my first local LLM thanks to @OpenAI’s open weights. No cloud, no gatekeepers—just me and the future.
More women. More wisdom. More edge AI. Let’s go.
#AI #WomenInTech #HealthcareAI
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This JSON structure will change how you do e-commerce retention forever.
It’s called a Context Profile - a structured snapshot of everything your customer has done:
- Order history
- Website behavior
- Promotion engagement
- Cancellation attempts
- Preferences
I shared this on the AI Frontrunners community call, and people went crazy for it.
Most brands dump raw data into GPT and hope for insights. But without structured context, your AI just guesses.
With a Context Profile, you can feed the model exactly what it needs:
- When a customer tries to cancel, trigger a retention offer based on their lifetime spend
- If they abandon a cart, generate a personalized follow-up email
- After they cross a spend threshold, surprise them with a loyalty reward
Here’s how it works:
- Create a JSON file for each customer with key signals (purchases, behavior, engagement)
- Upload it to GPT or Claude as part of your prompt
- Ask the model to draft promotions, emails, or retention scripts using only that profile
Comment “PROFILE” and I’ll DM you the full template you can use for your e-commerce brand.
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𝗟𝗶𝗯𝗿𝗮𝗿𝗶𝗲𝘀 𝗮𝗿𝗲 𝗰𝗼𝗺𝗶𝗻𝗴 𝘀𝗼𝗼𝗻 𝘁𝗼 𝗟𝗼𝘃𝗮𝗯𝗹𝗲 🔥
This is huge and I am personally so excited about it.
1) Create a Lovable project that reflects your design system
2) Set it as your default library in settings
3) Every new project will now follow your style
We’d love your input before we launch:
Comment your wishes / favorite use cases and we’ll push the best ones into the release.
BONUS: Drop a “Library” and you'll get early access.
LFG

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@TraceyRyniec @RobinHart4589 Yes. Charles’ great grandmother & others further back
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@RobinHart4589 How did Harry end up with it? Neither parent has red hair, although Diana had strawberry blonde as a child. Charles and Diana have a recessive hair gene?
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@ADHDForReal This is how we learned speed reading in high school in the 80s.
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Preparing for boarding to Dubai at @BostonLogan & someone pulls some shenanigans. Well done airline staff & MA State Police.

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“I feel like when I touch a Lego, I feel like anything is possible” 5yo Henry. My grand nephew. Love his imagination. New generation loving @LEGO_Group
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@Mystifeye Did you see the recent ad that has popped up about her? It’s about her successful life (cough, cough). It has to have been written with her at the helm. I had to tell X to remove it, I wasn’t interested. Wish I had posted it though.
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And the chance of Meghan Markle actually writing a book is slim to none. Writing a book takes a work ethic and a talent, that Meghan does not possess. And she thinks she’s such a great writer, the chance of her hiring a ghost writer, who she’d end up torturing to within an inch of their sanity, also slim to none. It’s all propaganda, a threat if you will, but I don’t see her having the dedication or ability to actually write an entire book. Sorry, I call bullshit on Meghan’s memoir… #NiceTryMeghan
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@ScholarshipfPhd This has been debunked and is not evidence based.
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