Ruby Hotels

Introducing Ruby Carl - our new workspace in the heart of Dusseldorf 💼 Whether you need a desk for a day, a stylish spot to meet a client or space to set up as a team, there’s a workspace for you at Ruby Carl. Inquire now and upgrade your work day. ruby-works.net/carl

In love with London💛 We're excited to announce that Ruby continues to grow. Please welcome Ruby Zoe: Set to open in late 2023 at Notting Hill Gate. Read more about our third hotel in the city in our latest press release: lean-luxury.com/en/press/press… #rubyhotels #leanluxury

To keep you healthy during your stay at Ruby, we established a few new safety measures.✨ Including disinfecting all hotels rigorously, always having touch-free hand santisizers and face masks on hand, delivering breakfast to your door and more. #webelongtogether #rubyhotels

We Belong Together We’re excited to announce that our hotels are slowly re-opening. To ensure everyone’s well-being, we’ve made a few changes – Visit ruby-hotels.com/ruby/we-belong… to learn more. #rubyhotels #webelongtogether #hotelreopening

Get ready for the newest addition to our Dusseldorf family: Ruby Luna. Opening Winter 2020, it is already the highest building in the city center. #rubyhotels #leanluxury #dusseldorf

Honored to be included in the list - thanks for the nomination!

To all Ruby guests, friends & neighbours, The safety and well-being of our guests and staff is essential for us. Therefore, all our hotels are now temporarily closed. Find more information here ruby-hotels.com/travel-update

@vikkipetts Hi vikki! We understand - sorry we have been experiencing a high amount of customer communication. We will forward your request! Please let us know if the booking is in your name and which hotel. Best

@RubyHotels My boyfriend has tried emailing and phoning to change our booking that’s meant to be this weekend. If someone could message me about this that would be great. Thank you

@ericacbarnett Hi Erica, we check with the officials in Austria on a regular basis concerning travel bans, current regulations about cancellations and advise internally about this extreme situation. Our team will come back to you with a solution regarding your inconvenience.

@fleonus Hi Himanshu, we check with the officials in Austria on a regular basis concerning travel bans and our team will come back to you with a solution regarding your inconvenience.

Nobody should ever book or stay in a hotel chain that is such unsympathetic and insensitive excuse for hospitality! @RubyHotels

@ericacbarnett You can be sure that this situation is not something that we take lightly and we are monitoring it and the regulations surrounding our cities closely. However, we would also ask you to refrain from posting the full name of one of our staff members and kindly ask you to remove it.

@ericacbarnett Unfortunately, a refund of the complete booking is only possible in case of force majeure. This applies if a state of emergency or travel ban is declared, or if the city or the hotel is in quarantine and is not accessible – such is not the case at the moment of your request.

@ericacbarnett Hi, We are sorry for the inconvenience you have experienced when trying to cancel your stay. The current situation regarding COVID-19 is a very exceptional circumstance, the effects of which are clearly felt worldwide and also in our company, as part of the travel industry.

@LiamRudden Thank you 😘

Huge thanks to all the guys at @RubyHotels’ Lucy #London for look after me. Friendly, efficient and welcoming. Quite the grooviest hotel I’ve stayed in for a while. One to discover and keep a secret. Location is perfect. #travel #hotel #rubylucy #london

@LiamRudden Good to have you here!

My office for the next couple of days. @RubyHotels, looking forward to making your acquaintance. #travel #hotel

@fleonus Hi there! Please write to info@ruby-hotels.com - this will take you directly to the reservations department! They can help you out

@RubyHotels Hi, I had booked a room in Ruby Marie (non-refundable) for 3 nights via my bank's website but accidentally booked for the wrong dates. It was supposed to be 19-22 March, but I booked 19-22 February instead. Is there something that can be done to adjust my booking? 😢

@IsSumTingWong Loved your performance! Can‘t wait to meet you on the dancefloor again tonight

@RoamingRequired @GrifcoPR Looking forward!

@RubyHotels @GrifcoPR Excellent! I'll swing by the next time I'm in Southbank

Welcome to the @RubyHotels family, Ruby Lucy! ✨ #RubyLucy #LeanLuxury #London

@RoamingRequired @GrifcoPR Hi there! Yes Ruby Lucy is now open

@GrifcoPR @RubyHotels Is the one on Southbank now open?

@LondONtheinside @GuardsmanHotel @thelondoner @NobuHotels @PanPacific @HiltonHotels Can‘t wait to have you here with us at Ruby Lucy! 😍

We’re huge fans of staycationing in our own city and these are the places we checking in this year @GuardsmanHotel @RubyHotels @thelondoner @NobuHotels @PanPacific @HiltonHotels ow.ly/bzN030q9jEU