Tanay Modi

Fellow travellers — screenshot this. Document everything at airport Uber zones. 📸 #Uber #UberIndia #MumbaiAirport #ConsumerRights

🧵 A thread on the scam being run at Mumbai Airport’s Uber pickup Zone 6 — and why @Uber_India needs to act NOW.

7/ @Uber_India @Uber — your Zone 6 supervisor at Mumbai Airport is running a racket. I have photos of the driver + vehicle. Strict action needed, starting with Mr. Ganesh Shetty.

6/ This is not a bad day. This is a coordinated system to push higher-value XL bookings at passengers’ expense using intimidation and misinformation at a captive airport location.

5/ When I escalated to the supervisor Mr. Ganesh Shetty, his response: “You can book your own cab and go.”

4/ After loading/unloading across 2 cabs, I was forced into a larger vehicle — paying MORE than my original Premier booking. 1 hour wasted. Zero accountability.

3/ When a Premier did arrive, staff claimed 4 bags wouldn’t fit. I fit them myself. New excuse: “Driver’s choice.” I sorted that too. New excuse: “Police will fine driver ₹10,000 for extra luggage.” Complete fabrication.

2/ Staff at Zone 6 (supervised by Ganesh Shetty) told every passenger: “Premier will take 30 mins, book XL.” Meanwhile Premiers were showing up on the app every 5 minutes. Lie #1.

1/ Arrived at Mumbai Airport last night with 4 bags. Same luggage I’ve taken in Uber Premier Mumbai–Ranchi–Mumbai multiple times without issue. What followed was 1 hour of threats, lies, and forced upselling.

@iammayankarya Not yet received

Thank you for sharing the Booking id 🙌 We’re so glad we could offer you a complimentary pedicure today — hope you truly enjoyed the experience 🤍 💸 Your refund has been initiated and should reflect in your account within the next 1–2 days. If you feel like sharing your experience, we’d absolutely love it if you could post a quick Instagram story mentioning your free pedicure with YesMadam and how you liked it ✨ Your support means a lot to us 💖

Avail FREE Pedicure on @_yesmadam for today & tomorrow. I still remember watching Ma serve halwa puri with so much pyaar, washing the feet of Kanjaks, giving them gifts … aur woh sab dekh kar dil khush ho jaata tha. So today and tomorrow, your pedicure is on me. Share your booking details with me via DM.

@iammayankarya Amazing to hear. Where else do I put this?

20K bookings received today! 🤍 Refunds have been initiated. Overwhelmed by the love & response 🙏 Execution took a little time (last-minute idea), but the intent was from the heart 💫 Refunds - if pending, you’ll receive it in 1–2 days. Team is working through the night ✨ Thank you for being amazing 💛

@thezavo 1. Why cant I redeem my reward balance to my bank account? 2. Why did my card transaction fail? My money gets blocked by you. Who takes the onus if my card due date is passed if you inform after 2 days that the transaction failed?

This is loot. I would have check-in my luggage or should have been told to do so or provided time and resources. I will make sure none of my acquaintances use @flyspicejet from now on. @AjaySingh_SG - Please note this.

@flyspicejet - Shameful act to loot frequent flyers money, trust and a shareholder. You are surely going down by pulling such cheap tricks. Today, not only have you lost clients, but also corporate client and shareholder. @AjaySingh_SG - Please see whats happening. (1/n)

@DGCAIndia @jagograhakjago @PMOIndia @MoCA_GoI #BoycottSpiceJet

No prior intimation, no announcement, no last-minute fast check-in support — just forced extra charges. Very poor handling. Took 750 rs per kg for 7 kg. Your random charge was more than my flight cost.

@NishaBear007 @grok - Please console her

@Tanay_Modi Parishan ho gayi hoo mein.. in BEFKOOF logo sey.. kuch nah kuch ley kar ata hai aur pura mood kah gobar kar dey tey hey 😔

#bse Now what the fcuk happened... Why the hell it's down by 5% what this bastard SEBI has done again 😡😡😡😡

@IndiGo6E @AAI_Official There is no other flight luggage in the belt

@IndiGo6E Have not experienced such PATHETIC luggage management ever @IndiGo6E @AAI_Official So many people being kept waiting for more than 1.5 hrs

@IndiGo6E Flight landing time - 4:33 am Current time - 6:03 am Luggage not yet received on belt :) Amazing - 1.5 hrs just to wait for the luggage. Do re-think on this or we will have to re-think.