IndiGo

@bablu561 Hi, we sincerely apologise for the experience. We'd like to inform you that during the loading and unloading processes, minor wear and tear can occasionally occur. We regret the inconvenience this may have caused and appreciate your understanding in this matter. ~Deepika

@IndiGo6E my luggage is damaged in your luggage section ,I have complaing thrice time but not resolved yet

@network_effect_ Hi, we kindly request you to please share your PNR details via DM so we may assist you further. ~Deepika twitter.com/messages/compo…

@IndiGo6E BOM-London has been cancelled 2 days in a row. We are scheduled to travel with infant on 18th & 2 weeks of travel itinerary booked in UK. If it is not a sure flight, please allow full refund cancellation now. No point getting it on Monday! Need to cancel hotels etc.

@khushboo_raii Hi, we kindly request you to please share your PNR details via DM so we may assist you further. ~Deepika twitter.com/messages/compo…

Dear @IndiGo6E and @YatraOfficial , it’s been 20+ days and I still haven’t received my refund. I was informed it would be processed within 3–4 days, but there has been no update yet. Booking Ref ending with 4125. Kindly look into this urgently. #IndiGo #Yatra

@rashid_aabid Hi, we kindly request you to please share your PNR details via DM so we may assist you further. ~Deepika twitter.com/messages/compo…

@IndiGo6E why have you canceled my flight?

@yashkumar830 Mr Kumar, we tried connecting with you on the registered number. However, the call was not connected. Could you please share an alternate number and convenient time via DM so we may connect. ~Diyashi twitter.com/messages/compo…

@IndiGo6E Provide an update on Case # 35798813 Refund the amount that was stolen.

@Fircaptaan Hi, this is certainly not the kind of experience we'd like our customers to have. Could you please help us with the PNR over DM for proceeding further on this. ~Deepika twitter.com/messages/compo…

@IndiGo6E why the hell is no one sitting on the counter My aunt had to walk all the way inside. If anything happens to her, i am going to sue the freaking company

@shethia_jigar Hello, could please share the exact or similar image of the bag. ~Diyashi

Thanks to wonderful service of @IndiGo6E my luggage reached Pune instead of Amritsar from Delhi. Now waiting from @IndiGo6E to update me, how & when will they deliver me my luggage. Strange ! Wonder that Amritsar bound luggage how reached Pune !!!!

@iiabhisheksingh Hi, we’re concerned to hear about this and would like to look into it right away. Could you please share the PNR over DM so we can assist you further? ~Jasmine twitter.com/messages/compo…

Today’s @IndiGo6E 6E6217 experience was pathetic. My neighbor’s seat (XL row) overflow made me uncomfortable, and though I asked Leena (L1) to switch me to any open seat, she ignored the empty ones and my request as well. I’ll think twice before flying IndiGo again. 👎🏻 #AvGeek

@NSatishMohan1 Hi, we are concerned to know what went wrong. Could you please share your concern in detail over DM so we may assist you further? ~Jasmine twitter.com/messages/compo…

@IndiGo6E why cannot you be stringent with bag sizes and numbers on carriers. People who follow rules have their bags thrown everywhere else to accommodate people carrying larger and multiple bags.

Hi, please note that any item left at the airport is not under the purview of the airline and is submitted to the Lost and Found department of the concerned airport authority, and customers are required to collect such articles from the airport's Lost & Found department ~Suhavi x.com/messages/compo…

Forgot my Apple AirPods @ Lucknow airport. Remembered when I entered the flight. Desperately requested everyone including the crews on ground. Non of them helped @IndiGo6E has become so pathetic with its service Gave a lost n found helpline number which is active only before 5pm

@RJ_UK07 Hi, customers may select a free seat during web check-in by choosing 'Auto Seat Assignment,' and a seat will be assigned based on availability. The fee only applies to preferred seat selection. ~Diyashi

@IndiGo6E If we dont purchase a seat boarding pass is not being issued at that time why? Y are u forcing us to buy seats costing above 350? In every flight y only the last & second last row middle seats r available for free? Y not any other seats? U allot different seats in the same pnr y?

Tiny hands. Big finds. One little box to hold the things that matter every time. 💙 So, What’s in your Nutcase? #goIndiGo

We regret the discomfort onboard. The summer heat impedes our best efforts to keep the cabin cool on the ground. As soon as we take off, the cabin comes to a comfortable temperature. However, we appreciate your feedback and look forward to serving you better in near future. ~Team IndiGo

Huddled into an @IndiGo6E aircraft 6E1183 with no air conditioning and suffering for the last 30 mins. Accompanied by 2 kids aged 5 and 3. Are there any rules around this #DGCA ?

Hi, we regret the inconvenience caused due to the delay. Please note that the boarding gate allocation falls under the purview of the airport authority and is subject to change at any time. Further, your feedback is truly valuable to us and has been duly noted for careful review and necessary improvements. We request you to kindly reach out to our airport team for any real time assistance. ~Jasmine

@IndiGo6E @DGCAIndia @PMOIndia @AmitShah @aajtak @RepublicBiz @ndtv Indigo Flight no 6E5147 change gate three time boarding pass gate no 23 mention in Display 10 no gate mention now they move 23 and then move 10 passenger tired what kind of harrasment..PNRQ2NSXR

@PreetamM0505 Hi, we truly regret the inconvenience caused. Kindly allow us some time to look into this, and our team will reach out to you at the earliest. ~Jasmine

@IndiGo6E @RamMNK @MoCA_GoI @AAI_Official Extremely disappointed with the negligence of IndiGo. My baggage was lost during my travel from Indore to Hyderabad on flight 6E6916 dated 08/05/2026. PNR: B8LWXZ File no-HYD6E59640 More than 72 hours have passed and there is still no proper response, accountability, or update from IndiGo. This is completely unacceptable and shows poor customer service and careless handling of passenger baggage. Hon’ble SIR 🙏Civil Aviation Minister Ram Mohan Naidu Kinjarapu, I request your urgent intervention in this matter. Passengers should not suffer due to airline negligence. If my baggage is not traced and delivered immediately, I will be forced to escalate this matter legally and through consumer grievance authorities. #IndiGo #LostBaggage #PassengerRights #HyderabadAirport #CivilAviation #PoorService My humble request to MINISTER SIR🙏

We truly appreciate your wonderful words. Our team are delighted to have made your journey smooth and memorable. A special thanks for recognising the care and dedication of our team members who helped make your travel experience seamless. We look forward to welcoming you onboard again soon. #Loveyoutoo #goIndiGo #IndiaByIndiGo ~Team IndiGo

Wonderful experience at @Guwahati airport @IndiGo6E check-in on 10th May. When i told these two i had limited mobility, they did their utmost to help me. Including helping with redistributing of excess weight and then taking the trouble of repeat X-ray. All this with a smile.

@achaudhary_ Hi, we would like to get this checked. Could you please share your PNR with us via DM so we may assist you further? ~Jasmine twitter.com/messages/compo…

@IndiGo6E fraud attempt at STV. first weighing showed 16.1 kg. i tried next machine, it showed 15kg. then the original machine also showed 15kg. upon questioning, the staff said they forgot to zero the machine. have your staff started doing petrol pump scams at airport??

@ravi16121984 Hi, we sincerely apologize for the experience. We'd like to inform you that during the loading and unloading processes, minor wear and tear can occasionally occur. We appreciate your understanding in this matter. ~ Gaurav twitter.com/messages/compo…

@IndiGo6E Here are the proof.

There are already multiple emails done with damage bag attached but not a single reply from your end not at all expected this from you.

@namita9991 Hi, we would like to get this checked. Could you please share your PNR with us via DM so we may assist you further? ~Jasmine twitter.com/messages/compo…

@IndiGo6E Travelling with my 1year old baby, and paying 2000 extra. Is this fair ? If the extra seat is not allocated, why so much charges ?

@automobenthu Hi, we’re constantly optimizing our schedule, and we will have your feedback sent to our Route Planning Team. Stay tuned to our website. ~Jasmine

@IndiGo6E Why the Indigo airlines is not giving any evening or night flight from Ranchi to Mumbai and vice versa ?

@mohmdaasim Hi, we understand your concern. Kindly allow us some time to review this, and we will assist you further. ~Jasmine

@IndiGo6E @IndigoCEO @DGCAIndia @AAI_Official This is regarding the PNR -O46KGI Please help me with the refund of 18k charged at the time of flight. Had sent email to update the ticket of my baby from infant to child which they failed to do and charged this amount at airport.