Ticketmaster CS

595K posts

Ticketmaster CS banner
Ticketmaster CS

Ticketmaster CS

@TicketmasterCS

The official Ticketmaster UK CS account. Got a Customer Service Query? We are here to help!

Se unió Ocak 2012
2.2K Siguiendo157.9K Seguidores
Just Chris
Just Chris@JustChris1972·
@TicketmasterCS Wife sold some tickets and was told via Email 17 days for payment, that was now 27 days ago and no refund as yet?
English
1
0
0
13
Ticketmaster CS
Ticketmaster CS@TicketmasterCS·
@SelinaFan6 Hi! We’ll always provide the opportunity to transfer tickets whenever we can, but this option isn’t available for every event. It’s possible that it may be available nearer the event date, but this isn’t something that we can guarantee. Thanks! - LC
English
0
0
0
1
Selina Fan
Selina Fan@SelinaFan6·
@TicketmasterCS can anyone help me please? Have bought tickets as a gift and have been told it’s a mobile only event. How on earth can I transfer them to my friend?
English
1
0
0
3
Ticketmaster CS
Ticketmaster CS@TicketmasterCS·
Need to update the address we send your tickets to? No problem! Find out how over here >>> bit.ly/3xTEuEE
GIF
English
0
0
0
418
Laura Bayston
Laura Bayston@BaystonLaura·
@TicketmasterCS I ordered some tickets but some how lost the email. And can’t find anything not even an order number. I’ve got proof I’ve paid from bank. Can you help please
English
1
0
0
4
Shaun - BHA
Shaun - BHA@ShaunBha·
@TicketmasterCS I am trying to purchase two tickets for the Faithless show at the Marbella arena on July 9th. When I request 2 tickets for general admission it keeps saying I’ve exceeded my ticket limit and I can’t move on with the purchase? Please help
English
1
0
0
7
LA
LA@labdxx·
@TicketmasterCS I need help changing the phone number connected to my account please. I no longer have access to the previous number so I can’t receive the OTP to update my phone number @TicketmasterCS
English
5
0
2
21
Ticketmaster CS
Ticketmaster CS@TicketmasterCS·
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5
English
0
0
0
651
judas ☀️ ( fan account )
@TicketmasterIre I did not get to attempt to purchase tickets this morning as it continues to say your browsing activity has been paused. I have tried to sign in, I have tried to change WiFi or cellular network, I have switched devices and moved location. It is ridiculous
English
1
0
0
39
judas ☀️ ( fan account )
@TicketmasterCS Hi I cleared cache/cookies (I also deleted and reinstalled the app). I am not using any VPN software. I have tried different browsers and different devices. I have tried using my WiFi and my mobile data. None of it has worked. What do I do I cannot try search/buy anything now.
English
1
0
0
15
Ticketmaster CS
Ticketmaster CS@TicketmasterCS·
@judasartt Hi. Please clear your cache/cookies and ensure you aren't using any VPN software on your device/WiFi. If this doesn't help, please try using a different browser/device or using mobile data instead of WiFi. Thanks! - ST
English
1
0
0
34
judas ☀️ ( fan account )
@TicketmasterCS That does not help me at all sorry. This is the message I received and have so for months. I am not using public WiFi I am not using multiple devices at once and this issue has been persistent for months. Please how can I get this to go away as none of your suggestions work.
judas ☀️ ( fan account ) tweet media
English
1
0
0
23
Ticketmaster CS
Ticketmaster CS@TicketmasterCS·
@89Jcn Please follow us so we can help connect you with the team via DM. Thanks! - ST
English
0
0
0
4
JCN_89
JCN_89@89Jcn·
@TicketmasterCS I've changed my number and can't update it on your site as you need to send a code to my old number?
English
1
0
0
4
Charlie Nicholarse
Charlie Nicholarse@imwatchingu7·
@TicketmasterUK trying to login to my account and phone number that codes get sent too are not mine and never has been, how do i fix this? Im guessing i have been hacked but my etickets are in this account?
English
2
0
1
24
joseph
joseph@TheJosephKirk·
@TicketmasterUK I can’t authenticate my account, please help. I don’t know why you need to do it when I have already purchased tickets from you. I am potentially going to miss out on tickets because of this, it’s disgraceful.
joseph tweet media
English
1
0
0
161
Big Mark
Big Mark@hyster1977·
@TicketmasterCS I bought a £200 gift card but when I tried to purchase tickets through ticket master it said that card had no funds
English
1
0
1
21