VPSCheap.net

@Rayonni2 @kpalekar @Rayonni2 Please login to the client area and check for announcements. If there is nothing related there, please open a support ticket and we can look into this further.

@VPSCheap_NET @kpalekar I can't start the servers

@VPSCheap_NET Your servers are not accessible and your ticket system as well chat system not working. Can you provide alternate contact information so we can contact you and fix this asap.

@pauvre_citoyen @pauvre_citoyen This issue has been addressed in the ticket which you opened. Please check your email for the response.

@VPSCheap_NET is it possible to order a server ? Invoice #152899 canceled and I am unable to correct the "issue" before 2 months when I will not need you service anymore...

@boogabee @boogabee closing this ticket as duplicate for #261382.

@VPSCheap_NET You gave me notice a few hours ago things should be up and they still aren't

@VPSCheap_NET something up with storage backing some servers? host has been down 24hrs, can't open a support ticket and phone number rings busy

@boogabee @boogabee Hello, Our Storage experts are working on restoring and correcting the issue with the storage device that experienced problems, so we should have everything resolved as soonest possible thank you!

@VPSCheap_NET Thanks, just wanted to know what was up and that it was being addressed.

@erinsteph_x The storage cluster had an issue related to its SSD storage drive, but it is currently recovering.Our system engineers are working on resolving the matter.We expect that by tomorrow everything should be back to normal,but for the time being,we cannot provide you with an exact ETA

@mrliambi @mrliambi After a short investigation, we found that one of the main routers had fallen into a loop and wasn't allowing external connections.

@Franz_Dice @Franz_Dice About 30 minutes ago our systems started reporting network and connectivity failures across all systems in the same datacenter as the one where your service is hosted. This has now been fixed and everything should be back to normal. Please check on your end as well.

@VPSCheap_NET My server is down. How to support me ?

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@mrliambi @mrliambi About 30 minutes ago our systems started reporting network and connectivity failures across all systems in the same datacenter as the one where your service is hosted. This has now been fixed and everything should be back to normal. Please check on your end as well.

@yukimitsu_ura @yukimitsu_ura Hello, About 30 minutes ago our systems started reporting network and connectivity failures across all systems in the same datacenter as the one where your service is hosted. This has now been fixed and everything should be back to normal.

@Twig62813057 @gatheca_george @gatheca_george Please submit a support ticket as we're working any remaining issues on a case by case basis now. We do not provide tech support over Twitter.

@gatheca_george @VPSCheap_NET It's been over a week for me

Announcements - VPSCheap.NET crm.vpscheap.net/index.php?rp=/… via @VPSCheap_NET Have never seen a much terrible provider than these guys. Server outage for over 3 days.

@Twig62813057 @Twig62813057 We have posted an official announcement on the matter, which you can review at: crm.vpscheap.net/index.php?rp=/… In addition, all future updates on the matter will be updated there as well.

@VPSCheap_NET What is the new estimate for the servers to be up? It's been down 4+ days. There has not been an update in the client area for 36 hours. I cannot create a support ticket - or rather the system says they were created, but the don't really exist.

@whmcschance @whmcschance Thank you for contacting us. There should be no issues with the client area currently. Please try clearing your browsers' cache and cookies completely and try again. If the issue persists, please email us at support@vpscheap.net so we can check further. Warm Regards

@Twig62813057 @Twig62813057 The maintenance scheduled for this past weekend brought about issues with one of our Ceph node clusters, which is currently nearing full recovery. Services will be fully restored very soon.

@VPSCheap_NET Its is coming up on 48 hours of downtime for 'maintenance' that was 'scheduled' a few days ahead of time and announced only in the web portal. Are we supposed to check the web portal daily to see if you are planning something? This is unacceptable.

@gonzalomr @gonzalomr Hello, please check the announcement in our client portal, we are unable to provide tech support updates via Twitter.

@VPSCheap_NET it's been more than 12 hours that my server is inaccessible. The customer portal does not work either.

@yukimitsu_ura @yukimitsu_ura Please submit a support ticket for any issues, we are not able to provide updates via Twitter.

@kskoda @kskoda Hello, please submit any support requests via ticket in our support / billing portal.

Hi @VPSCheap_NET! Is the announced maintenance still ongoing? I still can't access to my VPS...

@Twig62813057 @Twig62813057 Hello, maintenance is still ongoing and we do not have an ETA and will not be able to provide updates via this account.

@VPSCheap_NET It's more than an hour and a half after the service should have been back. What's going on?

@VPSCheap_NET Are VPS cheap servers down? Mine is, and your website is slow. What's up?

@Franz_Dice @Franz_Dice Hello, Sorry about that! As announced in the client area, we're currently performing some preventative network maintenance as we upgrade to a new network cluster that'll allow us to provide a better, more resilient service. Things should be back up on their own asap

@VPSCheap_NET I have problems with my server