Intuit

@MetroEquipment @QuickBooks I can get your case pulled up to check on an update. Send in a DM to get started. x.com/messages/compo…

@Intuit Paying for QB Diamond but facing repeated payroll failures: missed filings, no communication, no dedicated rep, and being blamed for a 40% over-deduction your team handled. Ref: 325009505. Awaiting resolution—no filings until addressed. @QuickBooks #QuickBooks

@bkroseberry I hear your concerns and have passed along your feedback to the appropriate teams. My social media team and I are available seven days a week, should you ever need support on the weekends. ^Kailyn x.com/messages/compo…

@Intuit Quickbooks Online is the absolute worst! Why would you make software that is more expensive and not user friendly? The desktop version had no issues, except on your end. Apparently you only want to rob your customers. 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻

@Slimfatgirl I just replied to your previous tweet regarding your refund request. Please keep an eye out for any calls or emails from our escalation team. They'll be reaching out to you shortly.

@sasan_goodarzi @turbotax @Intuit @AlexGBalazs @marknotarainni

@sasan_goodarzi @turbotax @TeamTurboTax I did NOT file state taxes thru your site & there’s no option to opt out BEFORE payment. That’s unacceptable. TurboTax shows my state refund as $222 less than what I get filing directly (for FREE) on the state site. What’s going on here?

@Slimfatgirl I'll make sure you get the support you need for this refund request. Your case has been escalated to our escalation team, and a member of that team will be reaching out to you soon. Please keep an eye out for any calls or emails from them.

@sasan_goodarzi @turbotax @Intuit @turbotax Intuit/TT refuses to provide a refund when their instructions clearly states that user has the opportunity to select which taxes they want to file prior to making pymt. However, TurboTax takes pymt first. This is UNETHICAL!!!

@Crumbum215 I want to look into what you're seeing and make sure your feedback is heard. Feel free to send me a DM so I can dig into this and help. x.com/messages/compo…

@intuit thinks constant pop-ups that cover your work are a good way to get you to purchase additional services from it. Dumb shit.

@KamleshChandra @BBBCentralON I wanted to check in to see if I can be of assistance. Don't hesitate to reach out here through a DM with any questions or concerns you have. x.com/messages/compo…

@Intuit What a ridiculous company who can’t stand on their offers, argues and asks for proof of their online offers from customers. Had a terrible time wasting experience filing with you. Shame on you @intuit for running a shady business. @BBBCentralON should take a note.

@Bug1598459 Thanks for letting me know. I'll loop in @teamturbotax so you can get the help you need with TurboTax. ^Timmi

@Intuit I can open that link, but it won't let me send a message

@Intuit Your tax preparer service is horrendous. Tax preparer was incompetent. Made multiple errors on my federal return, which I could only see *after* paying you $590. Brought to her attention; she did not fix in time for filing deadline, so I had to file an extension myself!

@Slimfatgirl I've sent a reply to your DM. I appreciate you getting back to me so quickly. ^Timmi

@Slimfatgirl I want to ensure you get the help you need with your state filing. To begin the escalation process, please send me a DM.  I'll get started right away. ^Timmi x.com/messages/compo…

@sasan_goodarzi @turbotax @TeamTurboTax I did NOT file State taxes through your site & you do NOT provide the option to opt out before payment. THIS IS FRAUD! You also show my state refund being $222 less than what I receive filing for FREE on state site. Skimming much?

@mmburnside2000 I want to help with your persisting transactions and duplications. Send me a DM when you get a chance, and I’ll be happy to look into it so we can get your sales back on track. x.com/messages/compo…

@Intuit quickbooks Online offered does not work right I’m deleting transactions and they’re still there. They’re double booking my sales. How do you offer this software for financial that does not work

@KamleshChandra @BBBCentralON It's hard to hear that you've not had the best experience and I'd like to see what I can do to help turn that around. Please feel free to share some details about your issue with me through a DM. x.com/messages/compo…

@Cajun318_ Let's get you the help you're looking for with this TurboTax form. I'm looping in @TeamTurboTax for assistance. ^Timmi x.com/messages/compo…

Has anyone had issues using Turbo Tax software this year or is it just me! Granted, I have procrastinated, but I can’t even retrieve a blank form to file an extension. I paid $139. I have used Turbo Tax for over 10 years with ease. Intuit has ruined a great product. @Intuit

@rentschler_john @sasan_goodarzi I hear you, and I want to make sure your tax situation gets in front of the right team immediately. Please send me a DM with your company name and email address to get started. x.com/messages/compo…

@sasan_goodarzi i've been working with your seasonal workers for the last 12 hours trying to get my K1 to file correctly. It still will not compute correctly. There's a ton of great 1099 people signed up with you but your software is a mess. Can't get a supervisor to help!

@BergstromBooks I hear your concerns and want to ensure you're on the best plan for your needs. If you have any questions about your current subscription or would like to discuss your options, please feel free to send me a DM. ^Teju x.com/messages/compo…

The annual @Intuit rip-off of small businesses is about to bill. Any good alternatives to QuickBooks out there still? Annual subscriptions for software you used to buy outright is just a grift. Thank you for your attention to this matter.

@iamdeevas I'd like to get your tax issue addressed and in the hands of the team that can help. Please send me a DM to get started. ^Timmi x.com/messages/compo…

@sasan_goodarzi Is this how customers are misled? What’s shown vs what users get doesn’t match. Is this how you’re driving business to the company? @turbotax @grok

@smitch8286 I'd like to offer you the support you need and deserve. Let's connect in a DM and get you back on track! ^Rikki x.com/messages/compo…

@Intuit cannot get any help from a man that we cannot understand!! Last year we had to go to the office of the president of Intuit….we’ll haven’t do it again!!

@Riptide360 I totally get how having to update your password while importing bank transactions is an inconvenience. I'll be sure to send your feedback along the proper channels. If I can lend a hand with anything, feel free to DM me directly. x.com/messages/compo…

@intuit Why in the world do you want me to update a password during a banking record import session? These are things you do before we start or after completion, but not when you have an app version and an online version running at the same time.

⏰ Beat the 4/15 tax deadline. TurboTax in @ChatGPTapp just got an upgrade in time for tax day - get a personalized tax checklist and upload docs to help you maximize your refund when you file with @TurboTax. 💸🤖 bit.ly/3OBPWzA

@taylor_jrj2012 If you have any other thoughts or feedback, please feel free to send us a DM. x.com/messages/compo…

@MarceloLima @Intuit @sasan_goodarzi @MariannaTessel It’s ai features made filing meaningful harder this year Not sure you want it

It's astonishing that TurboTax still doesn't let me upload a K-1 so it can use AI to ingest the data. What have you guys been doing all year? @Intuit @sasan_goodarzi @MariannaTessel