Intuit

@hhbanic I can help take a look into what's going on with your account. Please send me a DM along with the email address associated with the account in question. That way, I can get started. ^Kyle x.com/messages/compo…

@Intuit, per your email, I am locked out of my account "due to security". I was told to call customer service, but they couldn't help me. Who can I call or email to get my account reactivated?? Help!!!

@rabi_guha Our Marketing Preference page is meant to be one-stop shop for all our marketing communications. However, I can see how being able to unsubscribe with a click would be helpful, so I'll share that feedback with my team. ^Timmi x.com/messages/compo…

@Intuit why must I fill this form to unsubscribe You have my email - I know this because you are spamming my inbox to begin with

@DamarraMcc12755 @DamarraMcc12755 I've made a note of this additional issue you're having with payroll transactions. The Office of the President team will work through this with you when they reach out. ^Rikki

@Intuit They also told me to get help from my accountant…for an issue that QB created??? My payroll transactions are auto posted by Intuit and I have 6 that weren't. I would like those 6 transactions treated like all the others so I can reconcile and have a correct P&L.

@Intuit @sasan_goodarzi FYI

@DamarraMcc12755 Thank you for letting me know. I'll make sure the team is aware and have someone reach out to you soon. ^Rikki

@Intuit I was supposed to receive a call from them today but I was ghosted. Second time that has happened.

@DamarraMcc12755 I hear you and I want to assure you that the Office of the President is our highest level of support. They will continue working with you directly to get this issue resolved.

@sasan_goodarzi @Intuit How can you claim that you are saving customer's time? I've spent 20.5 hours on the phone with Intuit so far and still have several unresolved issues.

Proud of the team at @Intuit for delivering an outstanding quarter, with Q2 revenue growth of 17%, clear evidence of strong execution and momentum across the company. This performance underscores solid traction across our growth vectors and positions Intuit to lead and win. Intuit is a category of one. Our platform is mission-critical to customers’ financial lives, delivering the certainty and peace of mind they need in a high-stakes, regulated environment. Our system of intelligence brings together AI and human intelligence to deliver done-for-you experiences with accuracy, compliance, security, reliability and data privacy so customers can manage money, taxes, bookkeeping, and accounting to fuel their success with confidence. Our growth is powered by the combination of proprietary data, domain-specific AI capabilities, and human expertise, and as we scale, the model strengthens: the more customers we engage, the more insight we gain, improving recommendations, outcomes, and value for every customer. That powerful network effect reinforces our advantage across nearly 100M customers and a system of AI agents and AI-enabled experts. We’re setting the standard for trusted financial intelligence at scale, and this advantage will define our leadership for years to come. bit.ly/3MLkG0e

@DamarraMcc12755 I know you've been through a lot trying to resolve this, and I encourage you to continue working with the Office of the President directly.

@Intuit @sasan_goodarzi it has been 10 days since I've been working with somone in the Office of the President on my issues and we are not any closer to resolving them.

@tma78704 I’ve received your DM and look forward to working with you there to get everything resolved with your tax return. x.com/messages/compo…

@sasan_goodarzi @Intuit @AnthropicAI committed to seeing this through to the end for you. If you happen to see the check arrive in your mail before we speak on Tuesday, or if you have any questions in the meantime, please feel free to reach out.Warmly,Latanya W. TurboTax Custo

Today marks an exciting milestone for @Intuit and the future of financial intelligence. I’m thrilled to announce a game-changing, multi-year partnership with @AnthropicAI. We are at a massive pivot point in the industry. Consumers and businesses are seeking financial clarity and confidence in an over-digitized world where their data is scattered across dozens of apps. In this era, the winners will be those who can meet customers where they are and turn their intent into immediate and safe actions, all in one place. This is Intuit’s distinct advantage. By integrating Anthropic’s Claude Agent SDK directly into the Intuit platform, we will be giving mid-market businesses a new capability: the power to build and deploy their own secure, accurate, compliant AI agents. These aren't just chatbots, they are specialized agents custom-engineered for the specific operational DNA of industries like construction, healthcare, and manufacturing. But we aren’t stopping there. We are also bringing Intuit’s gold-standard tax, finance, and accounting intelligence directly into Claude and Cowork. For millions of users, this shifts the experience from "asking a question" to "getting the work done." The experiences built through this partnership will be securely powered by Intuit’s decades of deep domain expertise and proprietary data models. Intuit is in a category of one, delivering a system of intelligence that is designed to transcend individual applications, orchestrating financial data across disparate systems and apps. Whether data resides within Intuit or elsewhere, Intuit will connect and interpret it so Claude users in Cowork, Claude for Enterprise, and Claude.ai can execute critical money, tax, and accounting tasks with the gold standard of financial expertise and accuracy. With our partnership with Anthropic and other leading AI innovators, we are continuing to push the boundaries of what’s possible to power prosperity for all consumers and businesses. 🚀 investors.intuit.com/news-events/pr…

@LewiHype I want to make sure you get any help you might need. Please feel free to connect with our TurboTax team here, and they’ll be able to assist you further: x.com/teamturbotax?l… x.com/messages/compo…

Don’t ever hire a #TurboTax contractor to do your taxes you’d be better off doing it yourself 😂 sorry @Intuit y’all have to do better!

@CeltaDesigns I'd like to take a closer look at the legitimacy of this email so I can ensure it's handled correctly. When you can, please DM me so I can gather some more details. ^Sean x.com/messages/compo…

@Intuit I think there's something wrong with your email.

@AthleteCPA @QuickBooks I'd like to take a closer look at these emails you're receiving from an account you were removed from. Can you send me a DM so I can collect additional information from you? x.com/messages/compo…

It is crazy to me that I've been completely removed from a @QuickBooks online subscription as accountant user, but I still get payroll tax and employee payday emails... Seems like a security issue and @Intuit couldn't care less to try to fix. #SmallBusiness

@MattDRion I can see how an ad-free experience could beneficial to your workflow. To ensure your voice is heard, I'll be submitting your feedback to our development team for further review. Please feel free to send me a DM if you have any other concerns. ^Alura x.com/messages/compo…

I’m using a paid QBO product and spending an obscene amount of time and effort closing dialogue boxes attempting to upsell me to a higher tier product. It’s interrupting my workflow. @Intuit it’s a bit shocking.

@JacobLe11311325 I'd like to look into this issue you're encountering with mobile deposits, Jacob. Please join me in a DM and I'll gather some additional details about what's going on. x.com/messages/compo…

Fuck @Intuit

@jtefft Hi there. I just wanted to check in to see if you were able to receive the refund. When you have a moment, please send us a DM so we can continue assisting you. For your privacy and security, please avoid sharing any account details publicly. x.com/messages/compo…

Hey @QuickBooks @Intuit, I was charged $15.80 for a "Live" subscription I never authorized on 2/24. Support (Case 15154379861) promised a refund by TODAY, 3/11. Now I’m being told I need another ticket? It’s been 3 weeks. I can't believe I'm chasing $15.80.

@MarceloLima Thanks for bringing this to my attention. When you have a moment, please share your feedback with me via DM, and I'll make sure those insights reach the appropriate team for review.

@benchestnut @dkurzius @MariannaTessel @sasan_goodarzi Some feedback on Mailchimp: First, on some pages (like Contact Profile) it's impossible to give you feedback; it should be possible on every page if you want customers to tell you what's wrong Second, if I type quotes like this " in the notes field, it should not turn it into HTML like "

@Connexinet I want to make sure your concerns about our software are addressed. When you get a moment, please send me a DM so I can help. x.com/messages/compo…

I really hope you are not serious, Sasan There is no way anyone would trust an agent to be hooked up to your software given its present state of unreliability. If simple tasks like adding records is so buggy, do you think anyone would trust to automate it? Your company produces one of the worst software I ever seen, riddled with bugs and poor UX that keeps changing for the worse with each iteration

@MLS20117 @KaiserfromOT @turbotax @TeamTurboTax It sounds like you've been having a rough time with TurboTax. I recommend touching base with the TurboTax team here on X: x.com/teamturbotax?l…. They'll be able to lend a hand and get you back to business. x.com/messages/compo…

I am a small business. Owner and Intuit is absolutely the worst possible group don’t use TurboTax! They are nothing but thieves who are trying to harm us. I’ve been with them for four years and I’m telling you I could go through a list of things that indicate that they are trying to purposely wreck small businesses don’t give them your tax information. Go to one of these little places don’t be that lazy that you screw yourself. TurboTax always ignores

How many years will you, @turbotax @Intuit and @TeamTurboTax, not only refuse to implement dark mode in the desktop app, but also ignore my obnoxious tweets? My abused rods and cones would like to know. 😐

@Adian_PC I'll go ahead and share this idea with our team. If there's anything else you'd like to add, you can message me anytime. ^Timmi

@Intuit can you guys share the banking feed API key so we can monitor them by building our own dashboards, to notify clients to reconnect, instead of having to do it manually?

@shalmamarco I'd like to ensure you get the support you need as quickly as possible . Can you send me a DM so I can take an in-depth look at this issue? x.com/messages/compo…

Hi @intuit @QuickBooks, I've been on hold for 4.5 hours and stuck in an endless chat loop today. You have the absolute trashiest customer service. As soon as y'all respond, we're closing all our 5 accounts. #dobetter

@supreme_santana I want to make sure your concerns are heard and your billing issue is resolved. When you have a chance, please DM me directly. I'll be looking out for your message. ^Monica

@sasan_goodarzi @turbotax took advantage of my mistake and is keeping $200 for a product I didnt use and my return was so little I cant afford that mistake please fix this