Intuit

@AndyHMGunn @ChatGPTapp @turbotax I can take a closer look into this for you. Please send me a DM with which Intuit product the charge relates to and any additional details so I can check this further. ^Jack x.com/messages/compo…

@Intuit @ChatGPTapp @turbotax You Took $65 from me 2 hours later you suspended my account, 2 days later you agreed a refund and TOOK another $65 NOT a REFUND but a charge WITHOUT MY PERMISSION, Then 3 days later You gave me 1 refund... NOW YOU ARE GHOSTING ME... Accountants What a Joke...

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@ikeif I want to mitigate any frustrations and ensure you get the support you need. Can you send me a DM so I can collect additional information from you? x.com/messages/compo…

Why do people use @Intuit quickbooks? “We can’t verify you” “refer to the email” “the email that says we can’t verify you.” Endless loop of stupidity. Can’t send an invoice. Can’t get paid. But they have ALL my personal information but can’t seem to identify me.

@realtrickfall Please click the link included in my message, and you'll be able to DM me that way. I'll also include the link here. ^Timmi x.com/messages/compo…

@Intuit Are you going to send me a message or should I send you one?

@Intuit it's amazing how you've broken your merchant service system and then to top it off you've destroyed your customer support so that you can't easily resolve the issue you've created. It's so petty and cheap.

@TimWGraham @QuickBooks I've let our Escalation team know you reached out to us here on X. Please continue to work with them, as they're actively working on your case. Feel free to DM me if you have any additional questions. ^Timmi x.com/messages/compo…

@Intuit @sasan_goodarzi @QBCares @QuickBooks @QuickBooks @QBCares @Intuit get the teams together and on the same page. We are exceeding a month since the last update that screwed everything up. The escalation team still can’t confirm there is actually a problem. The desktop, IOS, android, management get to work!

@sasan_goodarzi @QBCares @QuickBooks I want access to my webs checking and envelopes and bank accounts. Since the latest update The cash flow tab is gone. I use my phone 99% and I use this feature daily. Fix it now.

@ikeif Send me a DM to verify what's going on with your verification and see if we can end this loop once and for all. x.com/messages/compo…

@adsonlineuk Just checking back to see if you need help with the QuickBooks iOS app. Feel free to DM me if you are still in need of assistance. ^Sean x.com/messages/compo…

@HMRCgovuk @HMRCcustomers @QuickBooksUK @Xero @sageuk @Intuit The Quickbooks iPhone App has been so full of bugs the past couple of years, that some days I lose the will to live. The bug I’m most scared of, is that since 2024 the iPhone App can silently create duplicate transactions (payments, invoices etc) if the internet connection is poor - just like the Post Office Horizon issue. Duplicate transactions are easily prevented with the use of idempotency keys, so this should never happen. Most Quickbooks customers are SME’s and have no idea bugs like this exist or why their accounts don’t add up. Quickbooks have been switching users to a new interface since September 2025. We tried it, but it was full of bugs and reverted to the old interface. Fast forward to today, and all users have been forced to use the new interface. I am reporting multiple bugs on a daily basis, whilst waiting for ones already reported to be fixed. How can $113 billion Intuit ship such sloppy software. Software providers should be legally required to disclose bugs to their customers, especially when it concerns accounting. Duplicate transactions are the bugs I’m most scared of, but in daily use, I open Quickbooks and wonder what they’ve broken today and how many months, or even years, it might take to fix. If anyone at Intuit wants to reach out to help (especially whistleblowers) I’m all ears. Likewise, happy to chat with anyone involved with MTD at HMRC, as the software we all need to use is broken.

@ASK_DST Are you still having trouble with unexpected QuickBooks charges? My team and I are here to help. You can message us anytime. ^Timmi x.com/messages/compo…

When QBs starts deducting random businesses 10k or more for QBs services from companies that have never even had a QBs account you know its time for @Intuit to just go out of business! @realDonaldTrump if need something to shut down kindly start with that company first! 🤷🏽‍♀️

@adsonlineuk We definitely don't want our mobile users experiencing trouble with the app. Please send in a DM so I can personally take a closer look at the iOS issues you're having and make sure any feedback is passed to the proper team. ^Sean x.com/messages/compo…

@Crumbum215 I understand. If you end up changing your mind, please feel free to reach out to me. ^Alura x.com/messages/compo…

@Intuit I appreciate you are paid to care, there’s no resolution here, Inuit prioritizes its bottom line over its customers. It is what it is, but I might go shopping.

@Intuit thanks for wasting my time after you put a link on my invoices without asking me. Your process to add a deposit account has a flaw in its steps. I had to call for 40 minutes because your website is set up poorly… all so you can take an additional $25 from my customers.

@Crumbum215 I can see how that would be concerning, and I want make sure you get adequate support to resolve this issue. Send me a DM and I'll guide you through how to turn off payment links going forward. ^Alura x.com/messages/compo…

You guys unilaterally decided to put a link on my invoices and a customer used one so I linked my bank account and then QBO emailed that I had to wait 5 to 7 days for my application to process. But for your unilateral decision to include a payment link I would not have applied. I still don’t have that money. But I’m sure you have your $25.

@TheRealBillM76 I'll take a look into what's going on with this issue when it comes to exiting out of a transaction. Could you send me a DM so I can work with you further on this? ^Kyle x.com/messages/compo…

@Intuit why does quickbooks keep sending me back to the dashboard when I exit out of a transaction in a customer page. Been happening for a few months. It used to bring to back to the customer’s page

@Crumbum215 I hear you. If I can lend a hand with anything, feel free to DM me. I'm happy to collect your feedback and send it along to the proper team. x.com/messages/compo…

I’ll assume you coded the linking of bank accounts with an AI and nobody quality checked it

@Crumbum215 I want to be sure your concerns are heard about the changes to invoicing. When you get a chance, please DM me directly so I can collect a few more details. I'll be looking out for your message. x.com/messages/compo…

@Crumbum215 I'm here to help you set up a deposit account in QuickBooks. If you could send me a DM, I'll guide you through the process and address any concerns you have with your invoices. ^Alura x.com/messages/compo…

@ASK_DST It sounds like you've experienced some unexpected charges with QuickBooks. I'd like to take a look and see what I can do to help get this resolved. Please don't hesitate to send me a DM to talk more. ^Timmi x.com/messages/compo…

@LeonardPul46908 @turbotax Just checking in, are you still getting the "HTTP status 429" error? If you are, please send me a DM and I can look into it for you. ^Kiera x.com/messages/compo…

@Intuit @ChatGPTapp @turbotax Yeah, yall are crushing it:

@Spearmac You can reach @TurboTax directly by following the steps posted here: ttlc.intuit.com/turbotax-suppo… ^Kiera

Does @Intuit @TuboTax have a help phone number or email. I can’t even find a search tool 🔎 to locate line number 31500 for my digital subscription services deduction. #CanTax The in program auto assist has been no help.

@pettypattypoopo I hear your concerns regarding the billing on your account and want to ensure they’re fully addressed. If you’re able to send me a DM, I can keep your information secure while I look into this further.

@intuit so is it your practice to open 5 or 6 elite subscriptions for small businesses with less than 5 employees and continuously hit their accounts and never send the money back? You’re about to see that you’re wrong