Intuit

@businesspipelin @credly Congratulations on your achievement. Keep up the great work! ^Rikki

View my verified achievement from @Intuit. credly.com/badges/611cdab… via @credly #accountant #finance #bookkeepers

@Mricedamericano @QuickBooks @QBCares @Square Thank you for reaching out about the difficulties you've encountered in applying for a business credit card. Please join me in a DM so I can check into this for you. x.com/messages/compo…

@QuickBooks @QBCares @Intuit why send me a notification to apply for a business credit card & then not have the button to apply???? Another reason to switch off & move to @Square. Square easily gave us a business credit card & has been great

@mmburnside2000 I know adjusting to software changes can be difficult, and I want to do all I can to help smooth things out. If you could send me a DM, I'll look into any problems you've had with the update. x.com/messages/compo…

@Intuit why do u keep changing your software it’s impossible to manage you should be paying us to me your Ginny pigs with your broken software

@katedeandc I'd like to take a look into this for you to ensure you're able to update your information in QuickBooks. Please send me a DM with further details and I'll work with you there. x.com/messages/compo…

This remains a problem as I sit here trying to UPGRADE the acct. I must verify our address & my identity as the acct holder and there is no “state” option for DC nor District of Columbia. How’s this even possible, @Intuit?

Incredible. I run a NPO & our bookkeeper asked me to upgrade the QB subscription. @QuickBooks @Intuit are you aware that in the yr of our Lord, 2026, your state drop down does not include #DC nor #District of Columbia, ergo I cannot update info nor upgrade the software. Amazing.

@mxmbt2 I'd like to take a look into what has you reaching out today. Can you send me a DM so I can collect additional information from you? x.com/messages/compo…

What is going on at QuickBooks? Some support did come but the whole integration team is now uncontactable via email. Ordinary support is 100% incapable. The apps were fine before your new inexperienced team broke them all. Why? Case: OOP-0034754 @Intuit @sasan_goodarzi @OnesaasD

@MisterMarket0 I appreciate you sharing how K-1 reporting for multiple portcos works for you. I will pass these details along to the right team to ensure your voice is heard. If you'd like to add any additional information, feel free to DM me. ^Sean x.com/messages/compo…

@MarceloLima @Intuit @sasan_goodarzi @MariannaTessel For real - the K-1 reporting is horrible also when it’s a PE fund with multiple portcos that each have data you have to input. Have to call customer service every year to figure out how to get it in

It's astonishing that TurboTax still doesn't let me upload a K-1 so it can use AI to ingest the data. What have you guys been doing all year? @Intuit @sasan_goodarzi @MariannaTessel

Chairman and CEO Sasan Goodarzi speaks with Jim Cramer on CNBC’s Mad Money about Intuit’s strong third quarter, raising revenue guidance and how AI-driven experiences with human expertise are helping ~100M customer make confident financial decisions.

@KhursheedZaman You can send me a Direct Message by clicking the link "Send us a private message" below. I'll be able to assist you further there. x.com/messages/compo…

@Intuit Where do I find DM & what does its means

@Intuit COULD somebody help how to STOP INTUIT for charging fee. A month trail fee was deposited by Visa card but intuit continually attempts to charge fee from my credit card. I DO NOT WANT CONTINUE WITH INTUIT.

@donaldmorganjr I understand where you're coming from and I'm here to help as much as I can. If you could join me in a DM, I'll answer any questions you may have about your QuickBooks account. x.com/messages/compo…

@Intuit did you know it is possible to spend an entire work day on the phone with your call center and get absolutely nothing accomplished other than being hung up on by your representatives?

@smallbiz4u @QBCares I'm here to ensure any quality differences you've noticed between products are looked into. If you could send me a DM, I'll make sure your concerns are addressed. ^Alura x.com/messages/compo…

@QBCares @QuickBooks @sasan_goodarzi QB Desktop was the small biz standard, now, not available. QBO seems unfinished and expensive. QBO needs an affordable working product for small/micro biz.

@raffel This doesn't sound like the quality of service our team strives for. I received your last DM and will continue assisting you there.

I’m genuinely curious if anyone else has been subjected to what is essentially a bait and switch sales tactic by poorly trained/misinformed and poorly managed telephone sales people at @Intuit ???? Did I just get unlucky?

@raffel I'm here to answer any questions you have about our products. If you could send me a DM, I'll give you a rundown of our software and help you find a plan that fits. x.com/messages/compo…

Turns out @Intuit has people working in sales who don't even know what they are selling... Sigh, what a waste of my time and I wanted to spend money with them today.

@BradCC321 @QuickBooks I've received your DM regarding this and responded there. To keep your information secure, please be sure to not share any personal info publicly.

@mmburnside2000 I just wanted to follow up with you on this. If you still want me to look into your duplicated transactions, please feel free to send me a DM. ^Alura x.com/messages/compo…

@Intuit your QBO customer service sucks u have no control over your QBO platform transactions are missing work I’ve inputted is missing as well what a joke u r charging so much for mishaps

@mmburnside2000 This isn't the customer experience we strive for, and I want to help make things right. If you could send me a DM, I'll look into why your transactions are duplicating and work on a fix. ^Alura x.com/messages/compo…

@MrsPeteHiggins @QuickBooks Hi Christine. I wanted to get back with you about these pop-ups you're seeing in your account. If you need assistance or have questions, feel free to join in through a DM. x.com/messages/compo…

@Intuit for the $1149 subscription fee we have to pay now for @QuickBooks , can you please fix the “do not notify me again” button on the pop-ups. We don’t want to be notified every time we open the software. It’s annoying. For this escalation fee, we expect the software to work.

@SheckyGreen I can take a closer look at your payroll account today. Your DM came through on my end, so I'll continue our conversation there.

@DanBackerEsq @QuickBooks I hear your concerns and want to make sure you get the support you need. When you have a moment, feel free to send me a DM so I can keep your information secure, and I’ll start looking into the payment you’re waiting to receive right away. x.com/messages/compo…

Hey @Intuit @QuickBooks - I’ve been on hold for nearly 2 hours because your company accepted a payment for $30k, wouldn’t release it to the company, or refund it to their client, and it’s been nearly 6 months. I’m wondering if anyone else would like to discuss class action litigation over stolen funds?

@MetroEquipment I want to be sure your concerns are heard and your corrections case is resolved. When you get a chance, please DM me directly. I'll be on the lookout for your message. x.com/messages/compo…

@Intuit @QuickBooks After months of escalations, @Intuit’s response is still “continue working with the assigned team.” We are handling reconciliations and compliance corrections ourselves because support couldn’t provide real solutions as always. @sasan_goodarzi

@Intuit Paying for QB Diamond but facing repeated payroll failures: missed filings, no communication, no dedicated rep, and being blamed for a 40% over-deduction your team handled. Ref: 325009505. Awaiting resolution—no filings until addressed. @QuickBooks #QuickBooks