@ecommerit @ArbitrageOps Do you have systems to track these refunds and returns? We have similar return rate and don’t really pay attention if customer returns items etc
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ecomguy
150 posts
ecomguy
@EcomguyFba
E-Commerce and Digital Currency Guy in the UK
Inscrit le Haziran 2021
154 Abonnements42 Abonnés
@ArbitrageOps Returns are one of the worst parts of the biz, and ours is 2.8% with 100% fba. Not sure how the hell you guys stay on course with that many returns
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FBA vs FBM return rate over the last 3 months
It's a joke at this point. If you're sending money to Amazon fulfillment centers at this point you're lighting money on fire
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@LocdoesFBA 9% net, multiple 7 figs and 1.8% return rate. Is a standardised UK metric for OA n WS
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@ArbitrageOps What systems do you guys use to prevent/ minimise leakages? We do around 60k orders a month and it’s tough tracking. We are really sales oriented but know we lose money everyday month due to leakage causes by Amazon
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First time in a long time but have to disagree with Chris here
If you dont make a new sku for each shipment it becomes:
1. A nightmare to provide docs any time Amazon needs them
2. Harder to get reimbursed for missing inbound
3. Much harder to beat an individual auth complaint
4. Impossible to track inventory start to finish and hold Amazon accountable for lost inventory
5. Much less profitable to sell products with an expiration date
Chris Potter | Tax & Bookkeeping@ChrisPotter361
The only way Amazon sellers can measure COGS with FIFO is by using separate SKUs every time there is a pricing change. Amazon makes it too difficult to figure out FIFO thanks to how they manage inventory. Just use average COGS like all the largest operations. It’s the only logical way to go about it.
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@GavinSweeneyy Using link my books is pretty accurate as a bridge and my XERO/LMB figures to STK were pretty accurate give or take a few thousand (profit) due to STK being based on cash basis and accounts are accruals based
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Does Sellerboard capture fees correctly? I've been comparing Sellerboard vs the direct biz report from amz and it's weird that the fees are not the same
I've never used sellerboard before so I wanted compare STK Vs quickbooks reporting Vs sellerboard.
STK / Quickbooks within 10% of each other, Sellerboard wildly different
SB income doesn't actually match the Amazon report at all
It's hella confusing how every software has it's 'own way' of working. I think Inventory businesses are jus a lil bit messy
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@EcomguyFba Ok but you should still get it sorted because they are giving you till September 25th otherwise they will deactivate your account which will cause more hassle and also when they deactivate the us account they deactivate all your accounts.
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Quick update for Section 3 UK:
I tried to click the video verification booking link:
When I login and select UK marketplace “I am not eligible for the verfication”
However if I login and select USA marketplace link works and I have a Section 3 performance notification
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@MrRee2323 @kitrr0 I have turned it off but still EU countries make random sales and my SKUs are listed as inactive but on my inventory page on all country marketplaces- any idea how to avoid this too?
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@EcomguyFba Are you sure the section 3 is not for the USA marketplace. I’m not 100% but I don’t think you can get a section 3 on amz uk just yet. Not 100% though.
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@EcomguyFba Try another browser, try incognito mode, call account health
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@lwayscocacola So they sent a link to do a video call but the link is broken and seller suppprt are no help
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@EcomguyFba What are they asking for?
Just ID verification?
Or supply chain verification too?
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Had a late night call with a new Admin VA client last night.
Helped them strategise their process & smoothly onboard the VA.
10pm on a Saturday whilst on holiday.
@alexbishop86 really does go the extra mile for our clients 🔥
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@GavinSweeneyy @AmazonASGTG I know someone selling beauty and he still can sell NYX, Maybelline, Rimmel, Revlon, Estée Lauder, but he is non US company
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@AmazonASGTG Seen it For Estee Lauder now too.
Amazon has just lost the plot I guess? But it's still weird they have the ability to ban non-usa companies from brands
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Amazon are changing their minds about the perma gates? Friend just received this ..
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@EcomguyFba Not really any software unfortunately
I have a bunch of systems in place with my VA team- I am happy to get on a call today run you through it.
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Amazon FBA is not easy to profit; if you're simply buying and selling, you're losing money.
Trust me- if you don't have reconciliation, leakage, and reimbursement systems.
You're running a non-profit.
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@GavinSweeneyy Reckon it’s coming across all marketplaces or just US?
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Another issue w/ this is that it's hard to shift the stock, because everywhere is littered with dirt cheap prices and fake goods
You have to admit beauty in USA is kind of a mess lol
Gavin Sweeney | Amazon Seller 🇲🇽@GavinSweeneyy
It's very clear and has been for a while, selling beauty on amazon is not a sustainable biz model. Here - kicked off with 6 hours notice I still have like 60-70k of it left but Im not buying anymore.
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@GavinSweeneyy @noor_sharif1 Is this the brand taking action or ingredient issue?
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@noor_sharif1 Fortunately it didn't hit me, Im gated in Maybeline anyway but they let me see through my existing stock.
For those hit, their listings was removed and put into stranded.
I'm hearing that it's possible other brands have been hit too
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It's very clear and has been for a while, selling beauty on amazon is not a sustainable biz model. Here - kicked off with 6 hours notice
I still have like 60-70k of it left but Im not buying anymore.
Thai Nguyen@thainguyeno
No more beauty gurus !!!
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