Emirates

⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using emirat.es/xdm, or visit emirat.es/support.

@KMU112200 Hi, we've received your DM and we'll respond as quickly as possible. Thank you.

@EmiratesSupport @emirates Hello, I’ve been waiting for an update in DM for over two weeks regarding incorrect refund deductions. Customer Affairs confirmed my case is registered, but I haven’t heard back from the Refund Team. Could someone please review my file? Thank you.

Booked to travel with Emirates between 28 February and 30 April, 2026? If your flight has been disrupted, or if you just wish to change your travel plans, you have the following options: ✈️ Rebook on an alternate flight - You can rebook on another flight to your intended destination for travel up to 15 June, 2026. If your original travel date is within 72 hours, rebook by visiting emirat.es/managebooking or “Manage Your Booking” on the Emirates App. If your booking is for later, please contact us for assistance at emirat.es/support. 🔄 Request a refund - You can request for a refund of your ticket by completing the refund form at emirat.es/refund. Please allow up to 21 days for your request to be processed. Booked through a travel agent? Please contact them directly for assistance with rebookings and refunds. Always check the status of your flight before heading to the airport, and visit emirat.es/travelupdates for the latest.

@ian91934302 Please DM us with your booking/refund request details so we can investigate this. Thank you. x.com/messages/compo…

@EmiratesSupport @emirates @EmiratesSupport Refund not processed even after a MONTH! Can you please help me out? DM’d emirates support will all details

For your security, please avoid sharing booking details or personal information publicly. Please send them to us via Direct Message using emirat.es/xdm, or visit our profile and tap or click the Message icon. If you not are able to DM us, try following us and try again. Thank you.

⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using emirat.es/xdm, or visit emirat.es/support.

@nightwalker2402 Please DM us your booking details via the link below and we'll assist. Thanks. x.com/messages/compo…

@EmiratesSupport @emirates Ek508 tomorrow flight we are unable to check in please lookinto it

⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using emirat.es/xdm, or visit emirat.es/support.

@umer1asgher Please DM us your booking details via the link below and we'll do what we can to assist. x.com/messages/compo…

@emirates @EmiratesSupport Travelling today Islamabad–Europe with a 19-hour Dubai layover, Emirates confirmed eligibility. I emailed documents 3 times and was told by an online agent the visa is approved. At the Dubai Connect desk, they denied receiving anything, even I showed emails. Totally humiliating

@AravindGopinath Please DM us and we'll look into this for you. Thanks. x.com/messages/compo…

@EmiratesSupport They are telling @emirates is jot giving nil penalty refund for the ticket. Please help

And they're off! From the first furlong to the finish line, Emirates was trackside of all the excitement of the 30th Dubai World Cup. 🏇✈️

@vikiselvi Hi, please go to emirat.es/nowoperating to check the status of specific flights. Thank you.

Dubai is expecting adverse weather conditions on 26 and 27 March 2026. If you’re travelling with us out of Dubai International Airport during this period: ✈️ Check the status of your flight at emirates.com/flightstatus before travelling to the airport. ⌚️Aim to arrive at least 2 hours before your scheduled departure. Please ensure your contact details are up to date by visiting emirates.com/managebooking, in order to receive any updates.

@Juanse_JP Hi, please DM us and we’ll assist. Please be patient, and we’ll respond within 48-72 hours. x.com/messages/compo…

Dubai is expecting adverse weather conditions between 23 and 27 March 2026. If you’re travelling with us out of @DXB during this period: ✈️ Check the status of your flight at emirat.es/flightstatus before travelling to the airport. ⌚️Aim to arrive at at least 2 hours before your scheduled departure. Please ensure your contact details are up to date by visiting emirat.es/managebooking, in order to receive any updates.

Planning to travel with your pets soon? 🐾 Emirates SkyCargo has established a dedicated team to handle all pet-related bookings starting in the UAE. We will support you throughout the entire process, and every booking will be treated with importance and sensitivity. To book your pet, please get in touch: ✉️ Email: SkyCargoPets@emirates.com 📞 Call: +971 600 566 661 Or for more details, please refer to our website: emirat.es/pets

@leelamartin94 Hi, we can't see a Direct Message from you on X, so please DM us using the link below, and we’ll do our best to respond within 48-72 hours. Thank you. x.com/messages/compo…

@mcthamjom Hi @mcthamjom. Thanks for reaching out to us. You can check your flight status on our website here emirat.es/flightstatus, or DM us your details to assist you. Thank you.

@EmiratesSupport @emirates @DXB Hi, I'm flying from Manchester to Dubai then Dubai to Manchester on Thursday 26th March.I booked my flight last year and got all booking confirmation. Do I have to wait for another confirmation email from the Emirates before I leave to airport?

@NRahmadiaw42657 Hi Nessa, flights to these destinations are currently operating: emirat.es/nowoperating. Thank you.

@EmiratesSupport @emirates How about EK357 2 April 2026, is it disrupted or what ?

Booked to travel with Emirates between 28 February and 15 April, 2026? If your flight has been disrupted, or if you just wish to change your travel plans, you have the following options: ✈️ Rebook on an alternate flight - You can rebook on another flight to your intended destination for travel up to 31 May, 2026. If your original travel date is within 72 hours, rebook by visiting emirat.es/managebooking or “Manage Your Booking” on the Emirates App. If your booking is for later, please contact us for assistance at emirat.es/support or emirat.es/xdm 🔄 Request a refund - You can request for a refund of your ticket by completing the refund form at emirat.es/refund. Please allow up to 15 days for your request to be processed. Booked through a travel agent? Please contact them directly for assistance with rebookings and refunds. Always check the status of your flight before heading to the airport, and visit emirat.es/travelupdates for the latest.

Eid Mubarak from all of us at Emirates 🌙✨ 🌙✨ طيران الإمارات تتمنى لكم عيد مبارك

@mahmoodjbajwa Hi Mahmood, please DM us via the link below and we will assist you. We are dealing with a high volume of enquiries, so please be patient and we’ll do our best to respond within 48-72 hours. Thank you. x.com/messages/compo…

@EmiratesSupport @emirates I applied for a refund for my flight for 28 March, through the refund link on the emirates update message, on Saturday 14th March. Only got an acknowledgment email for the request. No refund till now, Wednesday 18 March. A friend of mine got his refund in 48 hrs, how much longer?

@ShaadSifar Hi Shaad, we can't see a Direct Message from you here on X, so please DM us using the link below, and we’ll do our best to respond within 48-72 hours. Thank you. x.com/messages/compo…

@mcgivernliam Hi, yes if you are travelling before 15 April there will be no additional fees for cancellations or rebookings.

@EmiratesSupport @emirates I’ve been desperately seeking confirmation that if I am travelling before 15 April, and use the refund form on the website, will we get a full refund (without cancellation fees or penalties)? I’ve had no answer on email or calling.