Emirates Support

⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using emirat.es/xdm, or visit emirat.es/support.

@freundenin Hi Indraneel, I've Dm'ed you, please check your inbox. Thanks.

@EmiratesSupport I had tried inputting the below feedback before it forced me to enter ticket number and flight details and as soon as I did then the remaining form disappeared and didn’t allow me to submit the form.

@Emirates I was assured by the Crew Supervisor on Flight EK003 (Dubai–London, 11 Jun 2026) that Emirates would contact me regarding issues I faced during my journey. I’m still awaiting any follow-up. Appreciate your attention and response. #Emirates #CustomerService #EK003

@Neotanium Please DM us and share your booking details so we can assist. x.com/messages/compo…

Why is it virtually impossible to get help from @EmiratesSupport @emirates to fix their problem with a booking! After fixing typo in skywards before booking ticket, the ticket issued with wrong old data from skyward, and impossible to fix, keeps pulling old skyward data.

@Nick64972079 We've received your DM and we'll respond as quickly as possible. Thank you.

@EmiratesSupport @emirates I have sent DM's to you, I have called the call centre, i have sent emails, I have filed in your customer care form, i have used your chat service..

When it comes to dissapointment.. Emirates never fails! Somehow, Emirates has managed to put a damper on my journey yet again. This time before it has even begun. @EmiratesSupport @emirates #Travel #Traveling #Wanderlust #Vacation #Holiday #TravelTwitter #TravelGram

@ChandraJothi07 We've received your DM and we'll respond as quickly as possible. Thank you.

@emirates This is now being mishandled. You rebooked my daughter incorrectly to Calcutta (wrong destination) and are now refusing to provide a proper solution except a 24-hour delay. This is unsafe and unacceptable. Need correct rebooking to Trivandrum alternative. PNR: PKYJ6B

@ramanib Please DM us your booking details via the link below and we'll assist. Thanks. x.com/messages/compo…

@emirates lost my baggage, still tracing for last 3 days - so disappointing - just checked one bag that too lost - what a shame!

@abfooqi We've received your DM and we'll respond as quickly as possible. Thank you.

@EmiratesSupport Done.

.@emirates lost my luggage DXB-BKK on June 4. 62 calls and multiple office visits later, absolute radio silence. The bag contains crucial medication, forcing me to pay for emergency medical visits & replacements out of pocket. Total disregard for passenger health. #Emirates

@ChandraJothi07 Please DM us and share your booking details so we can assist. x.com/messages/compo…

@emirates URGENT SAFETY ISSUE: 18-year-old travelling alone forced into 24hr layover in Dubai due to unnotified reschedule. No help from customer service. This is unacceptable. Need immediate rebooking. PNR: PKYJ6B

@Nick64972079 Please DM us and we'll look into this for you. Thanks. x.com/messages/compo…

@abfooqi Please DM us and we'll look into this for you. Thanks. x.com/messages/compo…

@emirates The mental toll of chasing @emirates 62+ times completely ruined what was supposed to be a peaceful family trip. Hours wasted on hold, repeating my story to endless agents who promise callbacks that never happen. The sheer lack of empathy and basic accountability is staggering.

@08_wildfir4914 We've received your DM and we'll respond as quickly as possible. Thank you.

@emirates please provide expectional basis seat because miscommunication occurred between you and my agency please give me a seat otherwise I will be stranded in Kazan it's very urgent please provide the expectional basis upgrade it's very urgent please Emirates please respond

@Extr1 Please DM us and share your booking details so we can assist. x.com/messages/compo…

@emirates I have a connecting flight to Dubai from Hargeisa to Jeddah on August 16th and I want to simply land in Dubai without continuing my journey.

@freundenin Hi, we have reached out to you via DM. Please check your inbox. Thanks

@EmiratesSupport I have sent a DM with all the booking details but AI chat was on it. Doesn’t really help honestly. Hope to hear back with real responses and fair redressal.

@faryal_siraj Please DM us your booking details via the link below and we'll assist. Thanks. x.com/messages/compo…

@emirates The damage itself is unfortunate, but the complete lack of communication unanswered phone calls & absence of updates has made this experience far more frustrating. I hope @emirates Customer Relations can review my case clarify the compensation process, and provide an update asap.

I’m extremely disappointed with how my damaged baggage claim has been handled by @emirates . I traveled from Birmingham → Dubai → Karachi and upon arrival discovered that my new Samsonite suitcase had been damaged during transit.

@08_wildfir4914 Please DM us your booking details via the link below and we'll assist. Thanks. x.com/messages/compo…

@EmiratesSupport STRANDED PASSENGER PNR EP8I3W. MMT changed itinerary but FAILED to re-issue ticket. Emirates system mismatch confirmed by agent Kesia. I have medical emergency + will be stranded in Kazan REQUEST EXCEPTIONAl/EMPATHETIC TICKET for July 5/8 per IATA 830d Section

@UsmanGk Hi Usman, we've replied to your DM. Please check your inbox. Thanks.

@EmiratesSupport I have applied for UAE visas four times, including both visit visas and company visas, but my applications have repeatedly been unsuccessful. kindly clarify the reasons for these rejections I am eager to visit and work in the UAE.

Hi @EmiratesSupport due to a delay I now have a 12-hour layover in Dubai and was told no assistance will be provided. I understand I may not be eligible for Dubai Connect, but I would really appreciate any goodwill support such as lounge access or a hotel. Thank you.

@ChrisMorri4207 Please DM us and we'll look into this for you. Thanks. x.com/messages/compo…

@EmiratesSupport Hi. I’m trying to view menu options on my booking but keep getting this error message?

@r2unt Hi there, we're sorry for the inconvenience caused to you. Please DM us your ticket number, passenger full name and email address to check and assist you further.

@EmiratesSupport @DXB @emirates

Flying out of @DXB during this busy travel period? @Emirates is recommending that customers arrive at least three hours before their flight due to expected high traffic, in order to complete check-in formalities and reach their departure gate on time. Find out more: emirat.es/370693

@r2unt Hi there, we're sorry for the inconvenience caused to you. Please DM us your ticket number, passenger full name and email address to check and assist you further.

@EmiratesSupport @DXB @emirates I was removed from your flight shortly before departure for allegedly being unfit to flyI was promised a replacement ticket if I provided medical clearance, which I did, yet I received nothing.I have videos of everything, and if this is not resolved Iwill make all evidance public

@MemoriesJake Please DM us your booking details via the link below and we'll assist. Thanks. x.com/messages/compo…

@EmiratesSupport @emirates What time frame do you give before ones flight to pay for extra luggage?

⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using emirat.es/xdm, or visit emirat.es/support.