Kira

@EmiratesSupport @emirates Hello, I’ve been waiting for an update in DM for over two weeks regarding incorrect refund deductions. Customer Affairs confirmed my case is registered, but I haven’t heard back from the Refund Team. Could someone please review my file? Thank you.

Booked to travel with Emirates between 28 February and 30 April, 2026? If your flight has been disrupted, or if you just wish to change your travel plans, you have the following options: ✈️ Rebook on an alternate flight - You can rebook on another flight to your intended destination for travel up to 15 June, 2026. If your original travel date is within 72 hours, rebook by visiting emirat.es/managebooking or “Manage Your Booking” on the Emirates App. If your booking is for later, please contact us for assistance at emirat.es/support. 🔄 Request a refund - You can request for a refund of your ticket by completing the refund form at emirat.es/refund. Please allow up to 21 days for your request to be processed. Booked through a travel agent? Please contact them directly for assistance with rebookings and refunds. Always check the status of your flight before heading to the airport, and visit emirat.es/travelupdates for the latest.

@EmiratesSupport @DXB Hello, I have been waiting since 14 March for Customer Affairs to assign a case number regarding incorrect refund deductions for two tickets. I only receive automated replies. Could you please check if my case is in the system?

Dubai is expecting adverse weather conditions between 23 and 27 March 2026. If you’re travelling with us out of @DXB during this period: ✈️ Check the status of your flight at emirat.es/flightstatus before travelling to the airport. ⌚️Aim to arrive at at least 2 hours before your scheduled departure. Please ensure your contact details are up to date by visiting emirat.es/managebooking, in order to receive any updates.

@EmiratesSupport Hello, I have been waiting since 14 March for Customer Affairs to assign a case number regarding incorrect refund deductions for two tickets. I only receive automated replies. Could you please check if my case is in the system?

Booked to travel with Emirates between 28 February and 15 April, 2026? If your flight has been disrupted, or if you just wish to change your travel plans, you have the following options: ✈️ Rebook on an alternate flight - You can rebook on another flight to your intended destination for travel up to 31 May, 2026. If your original travel date is within 72 hours, rebook by visiting emirat.es/managebooking or “Manage Your Booking” on the Emirates App. If your booking is for later, please contact us for assistance at emirat.es/support or emirat.es/xdm 🔄 Request a refund - You can request for a refund of your ticket by completing the refund form at emirat.es/refund. Please allow up to 15 days for your request to be processed. Booked through a travel agent? Please contact them directly for assistance with rebookings and refunds. Always check the status of your flight before heading to the airport, and visit emirat.es/travelupdates for the latest.